Albertsons Reviews 

They skimp on everything that matters. "Let's spend thousands of dollars redecorating and rearranging everything so that you can't find what you want anymore, and we'll pay for it by hiring junior high school dropouts to overcharge you at the checkout." They have a self-checkout, but the machines work so badly that they have to have an employee on standby to fix the thing when it decides that you've made a "mistake", which it does every single time I've ever used it. Why not just have that employee open another line and give the machines back to Kroger? Ugh. I switched to the local chain (Reynolds, 5 stores in total) which is more expensive and has almost no selections. Just because they have a friendly and competent staff. And their machines, should you choose to use them, never complain. Oh yeah, the Albertsons deli section is AWFUL.

you'd think these people could charge what the price tag on the shelf says. You'd think they should have a house card for the loyalty card to get the discounts for those who couldn't find their card. Or use a phone number.
But no they charge a lot more than the shelf tag, which doesn't give any other price nor sale price for the item.. Like 2 or 3 times more. and when you call to get adjustment ,according to their own ad and shelf tags, ON SEVERAL ITEMS, with your loyalty card number and the receipt number,and payment card number. NO THEY DON'T WANT TO ADJUST ANYTHING. they are useless helpless mindless DISHONEST CHEATING CROOKS AND inebriates who don't know how to run a store in a modern manner. they have no idea how to treat customers.
They also have almost NO meat on the shelf, really? and the hamburger and lamb chops are the bad quality kind sealed in awful tough vacuum plastic. Nope, i won't buy that.
Beef is TOUGH BUT EXPENSIVE.
EXPENSIVE prices on most items. I can buy things cheaper at walmart website and even amazon online. A FEW DOLLARS CHEAPER. on FOOD AND HOUSEHOLD products.
To refund overcharges, they only want you to COME IN TO the store IN PERSON on another day after the shelf prices change so you can't figure out what the price adjustment should be. They want you to drive with bad brakes ( i told her when i called, and i can prove they were diagnosed the same day by a repair person). You'd think they could help an elderly disabled woman in pain struggling to survive, living in poverty on less than 800 a month. Without any help and certainly no decency from them.
Their system could identify my receipt number, input the proper loyalty card etc, and determine how much i was cheated ( about 15-20 bucks all told, and i spent well over 100 there today).
But NO.
WORTHLESS PEOPLE, WORTHLESS STORE, SHOULD BE SHUT DOWN AND REPLACED. i will have to document and file some type of legal complaint with the state, feds etc.
this was albertson's Store 505 Director Chris Greenwood.

Ive been coming to this store for a decade and have mostly always enjoyed the experience. One thing I ALWAYS buy are the different types of organic burritos. I make special trips to the store to try to find them because THEY ARE ALWAYS SOLD OUT or at least not stocked properly. When I find them stocked I usually buy boxes (not SINGLES) of them to stock up myself. Imagine my surprise and huge disappointment to find out they are on clearance and are not going to be carried anymore. WHY? They sell like hotcakes if you would only keep them stocked. Since they are not going to carry them any more I NO LONGER have a reason to shop there. I can buy ALL MY OTHER GROCERIES SOMEWHERE ELSE. Yes I do use the Albertsons app and it does save me money but it also almost ALWAYS screws up and I have to look over my receipt BEFORE leaving to store to figure out the discounts it forgot to included and get my refund. A HUGE Pain in the butt. Crappy partially working APP, no longer selling the ONE TYPE OF ITEM I BUY more then any other = ME NO LONGER A CUSTOMER!

The app does not work digital coupons that are clipped don't work at register customer service is not helpful I would give a −10 if I could

I ordered from Albertson’s.com on 9/2/23, it was supposed to be delivered between 7:00 and 9:00. By 10:00 l called to check the status of my delivery. They apologize and stated they didn’t know what happened and would I be willing to wait until the next day for a delivery between 9:00 am - 11:00. I agreed, however when my groceries had not been delivered by 12:00 noon, I called to cancel my order. Prior to attempting to speak to someone about my missing order , I was placed in hold and the call was forwarded to a survey at least twice. In order to actually speak to someone that would not place me on hold, I choose to say I wanted a refund. They said I would be reimbursed within 7 business days. The refund showed up in my account as pending on 9/5, I contacted my bank and asked when it would be released and they stated up to 7 business days meaning, possibly by 9/12/23. Add, I was not refunded the correct amount. The amount refunded did not include taxes I was charged.
I will never use Albertsons.com ever again, they are unprofessional, does not care about their customers . I will stick to Door Dash when shopping at Albertsons as I have done in the past, at least they will deliver in a timely manner.☹️

Pharmacy App awkward, medication list too large and cumbersome making it difficult to see all medications at a glance, I only have 4 prescriptions and can't see them all on one screen, that's ridiculous. They could be listed by line or smaller icons instead of large icons in a single column down the center of the screen, using only 1/4 of the screen. Online app needs constant refreshing before it lets you take the next action. Poorly executed update/new program. Not created by an actual user of the program but by someone want it all 'pretty' which makes it awkward and unfriendly. Terms used on buttons are confusing, as well. Poorly done Albertsons, Poorly done.

Company had rip me off by over charging and also manipulating your receipt this is how they do it your order receipt or confirmation will be different when it comes to the delivery receipt and the receipt they use to compare so all together is going to be three receipt the one that you initially ordered or have confirmed it's different from the one that they claim you ordered that one they will create one for you to compare with the final receipt for the item delivered if you want proof feel free to email me or ask

5/10/23 Just filled out the Albertson's Market website comment form. And, then they said their server was down. So Albertson's Market lost my feedback !

Continually have to go around the employees at the back of the store talking about company business or other employees, while frozen goods sit in the middle of the aisle all day (boxes were warm to the touch) and later find that the very same items were frost bit when finally placed in the freezer. Staff (except for cashiers) seem put out if you need something and they are either all taking inventory of what is on the shelf or they are stocking shelves during the busy business hours., Taking my business to Walmart in Rock Springs WY

The Albertson's Pharmacy on Ryan St., Lake Charles, La. Is Awful!!! My Dr. submitted a Rx. to them on a Thursday & I called today(Sunday) & the girl said they would have to order it & it wouldn't come in until Tuesday. Mitchell Simon is the Worst pharmacist!!! He's Rude, Arrogant, Uncaring... I've been with Albertson's a long time but I'll be looking into changing to another one who appreciates my business!!!

Same old problem. The app for digital coupons is terrible. My guess is - covid hit and programmers retired, then all new programmers and now I can’t even clip a deal and it will never show up on “the list” to push a radial button to actually buy it. I am going back to Walmart and Costco. Get it together please.

This review is about Albertsons Pharmacy particularly the location closest to me in Albuquerque NM. I have to say that the entire staff here are really really great. Every time I'm there when I pick up my meds, they make me feel like family, always address me kindly by my first name, which I love. I feel like they always know me and am welcomed like a good friend. I'm always asked how I'm doing. They always remember to ask if I would prefer to have my meds mailed to me. Other pharmacies I've used in the past made me feel like I was just a number and couldnt care less about to ask me how I was doing. Many Kudos to Albertsons Pharmacy near me!

I was overcharged plenty of times. Just tired to stand in customer service line and return things. They pretty bad with customer service and cheating people. I going to go to another store not Albertsons anymore.

Clearance items. Help to save money on every shopping list. Many different products daily.

Why can’t we get sale price without having to use your app that we don’t know how to use. Seniors have a hard time doing a lot of things and a sale should be programmed in all registers so we all get sale price if we buy it. Help us so we what to shop there!!!!!!!!!!!!!!!

I went to the Albertsons on Via Linda and FLR in Scottsdale. The chicken breasts were on sale and I like it cut long ways because they are so thick . I wert to the meat dept and a sign says we will be happy to make your special order (or something along those lines). I asked for the breasts to be cut long ways. Douglas immediately told me no I cant do that. I am NOT allowed to do anything with these. He told me if I wanted something special to go over by the wall and they have special cuts there. I asked are they 1.67 just like here. He said no. He went out of his way to not help me. That's what i call great customer service. You would rather loose revenue then help the customer. HHMMM. I then proceeded to the front desk to talk to the manager. I believe his name was Rick. i waited some time and was on lunch from work. He explained to me that when they are on sale like that we normally don't do anything to them just sell them. He said I can get you those the way you would like them. I told him no I have been here long enough. You lost the revenue and a customer. Get it together. Here's a concept try to help the customers they will come back. I will be telling my friends about this experience.
Thanks for nothing.

Have always shopped the Albertsons in Williston North Dakota. Clean store great meat dept,Bakery..Produce.Deli.. Today, I went in did my shopping had a question.The girl working at the self check outs was rude unfriendly just hateful. After 30 years of going to Albertsons .I dont think Ill be gping back again

We were passing through Missoula, MT, and stopped at Albertson's on Reserve Street for a few things. When we got to the checkout, the "sale" items weren't on sale for us because we had to sign up ahead of time for that privilege. And when we tried to use the coupon on our sales receipt to get a discount on a gasoline purchase, you have to sign up ahead of time for that, too, according to extremely fine print. Apparently Albertson's wants to discourage business from people who visit from out of town.

The cooking at Albertsons Ina and LaCholla sucks. Chicken tenders were burnt.
Safeway at Ina and Oracle is great!

Zero Stars.
Total bait and switch on sale prices.
The App is a pile of 💩 even though the cashier tried to help me I still wound up, paying a lot more than the prices listed on the sales with each item. What a lousy excuse for a grocery store.