Very helpful from the very start- much better than another provider I was going through at the same time. Process was easy and help provided all the way. Communication was excellent and prompt. Funds... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I had a great experience dealing with Black Lab Loans, particularly with William. What really stood out was the personal service. These days, dealing with banks and online lending can feel l... Toon meer
Bedrijf heeft geantwoord
So far has been good. Just not super impressed with being told I’ll be good to get 30k loan but only getting 25k. The communication lacked there. I understand why I was given less and still apprecia... Toon meer
Bedrijf heeft geantwoord
Every thing went smoothly I was treated like a human not just a consumer. Reasonable interest rates considering the times we love in
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We’re a digital bank built by an energetic team who have decades of experience inside traditional banks - meaning we’ve had a front row seat to what works, what doesn’t, and what’s possible. So, we know we’ve got what it takes to build Australians a better banking experience, that’s simple, easy to use and understand. We’re built from the ground up and not tied down by ‘old banking ways'. Instead, we’ve built new ways, that make us more efficient, and saves our customers time, stress and pesky banking fees!
On a mission to become Australia’s flexiest bank
Geschreven door het bedrijf
Contactgegevens
L10, 100 Creek Street, 4000, Brisbane, Australië
- 13 ALEX
- hello@alex.bank
- www.alex.bank
4,8
Uitstekend
877 reviews
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Antwoord van Alex Bank
Thanks for the 5-star review Cameron! Great to hear that fast approvals and a simple, fully digital experience are a winning combination for you!
Very easy to applt and quick response.
18 juni 2026
Antwoord van Alex Bank
Thanks for the 5-star review Michael! We appreciate you choosing to bank on Alex. Fast responses and a simple application process are exactly what banking should feel like.
Approval😋😋😋😋😋😋😋😋😋
18 juni 2026
Antwoord van Alex Bank
Thanks for the 5-star review Christopher! That’s some serious approval energy 😊 love to see it.
They gave me a really good interest…
They gave me a really good interest rate and process for the application was really easy.
25 juni 2026
Antwoord van Alex Bank
Thanks for the 5-star review Ethienne! A fair rate with a fast and simple process is a winning combination that we were happy to provide!
Alex Bank were great to deal with!!!
24 juni 2026
Antwoord van Alex Bank
Thanks for the 5-star review Moira!!!
Great service will use again
Great service will use again, great communication, quick in response.
24 juni 2026
Antwoord van Alex Bank
Thanks for the 5-star review Shanz! Repeat customers are our favourite kind, so we'd love to help again whenever you need us.
Loan Start up
Setting up my loan was very easy and straight forward. The only issue i had was setting up my online banking but their customer service team were very helpful and attentive. After a few e-mails it was all sorted.
23 juni 2026
Antwoord van Alex Bank
Thanks for the review Jason! We always aim for a fast, fair and simple experience and appreciate your patience while the online banking setup was sorted. It’s great to hear the team was able to get everything resolved quickly for you.
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
I recently obtained finance through Alex Bank, and I couldn't be happier with the experience.
From the very beginning, the communication between Alex Bank and Cale from Sierra Car Loans was exceptional. Everything flowed seamlessly from one stage to the next, and I was kept informed throughout the entire process. There were no surprises, no confusion, and no wondering what was happening next.
What really stood out was how well Alex Bank and Cale worked together behind the scenes. The transition from application to approval was smooth, efficient, and professional. Any documentation required was clearly explained, and I always felt supported and informed along the way.
Cale was proactive throughout the process, regularly keeping me updated and letting me know what to expect before emails and documentation arrived. That level of communication gave me confidence and made the entire experience feel simple and stress-free.
The whole process was straightforward, professional, and far easier than I anticipated. It's refreshing to deal with a lender and broker who genuinely value clear communication and customer service.
A sincere thank you to Alex Bank and Cale from Sierra Car Loans for making the entire experience such a positive one. I would have no hesitation in recommending them to anyone looking for finance.
Sam Sergi
22 juni 2026
Antwoord van Alex Bank
Thank you so much for this glowing 5-star review Sam! We really appreciate you taking the time to share such a detailed review, it means a lot. Just like your new car, we aim to make the process run like a well‑oiled machine when working with brokers, so it’s amazing to hear you felt informed and supported the whole way through.
Antwoord van Alex Bank
Thanks for the 5-star review Peter!
Antwoord van Alex Bank
Thanks for the 5-star review Kamran! Great to hear you found the whole process quick and efficient, and you got the outcome you were hoping for.
Great interest rate
Great interest rate. Just a lot info required as I am self employed. Hate the digital id
12 juni 2026
Antwoord van Alex Bank
Thanks for the review Malcolm! We know there can be a bit more involved for self‑employed applications. We appreciate you working through that with us and it's great to hear the interest rate hit the mark.
Quick and easy online application and…
Quick and easy online application and approval. i got the lowest interest of my car loan. Would highly recommend.
Thank you Alex bank 👍
12 juni 2026
Antwoord van Alex Bank
Thanks for the 5-star review Erwin! Good to hear we could get you on the road with a fast approval and a rate you felt great about. We appreciate you spreading the word, enjoy the new wheels!
I enjoy the cash game and it was the…
I enjoy the cash game and it was the good day of my life and I was happy that I pick up a lot of money
22 juni 2026
Review zonder uitnodiging
Antwoord van Alex Bank
Thanks for the 5-star review!
Antwoord van Alex Bank
Thanks for the 5-star review Deborah!
Antwoord van Alex Bank
Thanks for the 5-star review Jo! A great rate with a fair and simple process is exactly how it should be.
Having a load financed through Alex…
Having a load financed through Alex bank was simple and efficient. For anyone wanting a hassle free experience (obviously providing all relevant information to have finance approved), I highly recommend Alex bank.
18 juni 2026
Antwoord van Alex Bank
Thanks for the 5-star review Shane! Fast, fair and simple banking is what we aim for, and we really appreciate you recommending us.
I couldn't fault the process from
I couldn't fault the process from
start to finish. Within a few days I had my loan sorted and funds received. I thoroughly recommend Alex bank to anyone! Thank you!
11 juni 2026
Antwoord van Alex Bank
Thanks for the 5-star review Carol! That’s a strong endorsement, and it’s great to know you had such a smooth experience in taking a loan out with us. We really appreciate the recommendation!
Excellent service and an easy banking…
Excellent service and an easy banking experience. Friendly staff, quick responses, and a straightforward application process. Highly recommended!
18 juni 2026
Antwoord van Alex Bank
Thanks for the 5-star review Harpreet! Friendly, responsive and easy to deal with is exactly how banking should feel. Appreciate the recommendation!
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