Very helpful from the very start- much better than another provider I was going through at the same time. Process was easy and help provided all the way. Communication was excellent and prompt. Funds... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I had a great experience dealing with Black Lab Loans, particularly with William. What really stood out was the personal service. These days, dealing with banks and online lending can feel l... Toon meer
Bedrijf heeft geantwoord
So far has been good. Just not super impressed with being told I’ll be good to get 30k loan but only getting 25k. The communication lacked there. I understand why I was given less and still apprecia... Toon meer
Bedrijf heeft geantwoord
Every thing went smoothly I was treated like a human not just a consumer. Reasonable interest rates considering the times we love in
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We’re a digital bank built by an energetic team who have decades of experience inside traditional banks - meaning we’ve had a front row seat to what works, what doesn’t, and what’s possible. So, we know we’ve got what it takes to build Australians a better banking experience, that’s simple, easy to use and understand. We’re built from the ground up and not tied down by ‘old banking ways'. Instead, we’ve built new ways, that make us more efficient, and saves our customers time, stress and pesky banking fees!
On a mission to become Australia’s flexiest bank
Geschreven door het bedrijf
Contactgegevens
L10, 100 Creek Street, 4000, Brisbane, Australië
- 13 ALEX
- hello@alex.bank
- www.alex.bank
4,8
Uitstekend
877 reviews
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Antwoord van Alex Bank
Thanks for the 5-star review Renae! Fast, fair and hassle free is exactly what we’re aiming for, and it’s great to hear the rates and terms felt right for you too.
Antwoord van Alex Bank
Thanks for the 5-star review James! Love hearing that everything came together quickly with a strong rate. We’re all about keeping things fast, simple and fair, with rates tailored to suit each customer.
Antwoord van Alex Bank
Thanks for the 5-star review Jennifer! We know that fast approvals and clear communication can make all the difference, so it’s great to know we delivered when it mattered.
Through the Commitments of my Broker I…
Through the Commitments of my Broker I found the experience smooth and very rewarding
I would like to personally thank all the team involved
Thank you
27 mei 2026
Antwoord van Alex Bank
Thanks for the 5-star review David! It means a lot to hear the experience left such a positive impression, and we’ll make sure your thanks reaches the team who helped bring it together.
Antwoord van Alex Bank
Thanks for the 5-star review Alisheer! It’s great to hear you found the service easy and helpful from start to finish. That's exactly the kind of experience we aim to deliver.
Antwoord van Alex Bank
Thanks for the 5-star review Glenn! Simple and seamless is exactly what we aim for, so it’s great to hear everything flowed smoothly for you!
Lizzy was the lady that helped me…
Lizzy was the lady that helped me through the whole situation and made the process so easy. It was such a smooth and great process thanks so much!!
19 mei 2026
Antwoord van Alex Bank
Thanks for the 5-star review Blake! It’s great to hear we were able to guide you through and make everything feel simple and smooth from start to finish. We’ll be sure to pass this on!
Highly recommended!
The application is very fast and easy. The guide was easily understandable. Highly recommended to others.
6 mei 2026
Antwoord van Alex Bank
Thanks for the 5-star review! Great to hear the application was fast and simple, and that everything was clear and easy to follow along the way.
Easy to deal with and good information.
13 mei 2026
Antwoord van Alex Bank
Thanks for the review Kevin! A fast, fair and simple process is exactly what we aim for at each stage of the application, so it’s great to hear that came through in your experience with us.
Really great service
Really great service. They helped so much would definitely recommend them!!
6 mei 2026
Antwoord van Alex Bank
Thanks for the 5-star review Jorja! We really appreciate the recommendation and are so pleased to hear the team made your experience a great one.
Antwoord van Alex Bank
Thanks for the 5-star review Brigitte! Great to hear our fast turnaround and competitive rate hit the mark for you!
Have bought many cars through the…
Have bought many cars through the years, Alex Bank made the whole process this time round easy, quick and seamless , was a pleasure doing business with them and will do so in the future,,, 5 star rating for this company all day long
8 mei 2026
Antwoord van Alex Bank
Thanks for the 5-star review Lee, the pleasure was all ours! It’s fantastic to hear we could make the process easy, quick and seamless so you could get your new car. We really appreciate your support and would love to help again down the road.
Antwoord van Alex Bank
Thanks for the 5-star review Roslyn! Fast, fair and simple is how we do things at Alex.Bank, so it’s great to hear everything came together smoothly for you.
Antwoord van Alex Bank
Thanks for the 5-star review Lauren! Sounds like our team made a strong impression with their speed and know‑how, which is exactly the kind of experience we aim to deliver for our customers!
Great rates and hassle free
You offer great rates and it was a simple process. Hassle free.
8 mei 2026
Antwoord van Alex Bank
Thanks for the 5-star review Jim! Great to hear you found the rates strong and the process simple and hassle free from start to finish!
They where open helpful and came through
VERY VERY HELPFUL AND HONEST AND OPEN EASY TO TALK TO
8 mei 2026
Antwoord van Alex Bank
Thanks for the review Edward! We’re really glad you found our team helpful, honest and easy to talk to. A human and fair approach is at the heart of how we do things at Alex.Bank!
Antwoord van Alex Bank
Thanks for the 5-star review Cameron! Great to hear it was easy working with us through your broker. Keeping things simple and fair for every customer is exactly what we aim for.
Seemed to be a very smooth process with…
Seemed to be a very smooth process with minimal delays.
29 april 2026
Antwoord van Alex Bank
Thanks for the 5-star review Scott! A smooth process with minimal delays is always our goal, so it’s great to know your experience delivered exactly that.
Fast, quick and efficient
Fast, quick, efficient and an easy to use set up for people like myself who aren't too tech savy!
4 mei 2026
Antwoord van Alex Bank
Thanks for the 5-star review Kayleigh! We’re so pleased you found the setup fast and easy (even without claiming to being tech savvy). That simple, human and fair experience is exactly what we aim for.
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