Allbrands.com Reviews 

I just love the live video demonstrations, special guests, fun interaction, and the freebies! Barbara is so generous!

My personal experience with Allbrands during these unprecedented times has been wonderful!
I have enjoyed multiple live events— learned new things, made new friends AND had the opportunity to buy products online!

Twice ordered serger parts, All Brands had what I needed for my 28 year old serger and it arrived in a timely fashion. Couldn’t be happier to keep my old machine serving on!

This was a great presentation on ruler work. She was thorough in her presentation which made me feel much more confident in trying this technique. I really appreciate these webinars in the time of quarantining as it stimulates me to start sewing again. Thanks!

I am always very pleased with the online webinars All Brands has been holding. I would have never known known about them without the webinars and now I know where to look for things.

I was looking for an old Bernina hoop. Your staff was very helpful and provided me the the part numbers, even though your store did not have the item. I am very pleased with the assistance.

I'm happy with the items I've purchased at Allbrands and I love the videos and information you can find on their website and Facebook page. They are very helpful!

After we finally found the retail store - the experience was fine. Good helpful knowledgeable staff and very complete assortment of ‘gotta have it’ items!

ALLBRANDS quickly responded to my inquiry regarding hoop compatibility and was amazingly fast at shipping out my purchase.
I purchased my machine from their Houston store and always received excellent service whenever I visited. After moving away from Houston I still continue to make all my machine related purchases from them because I can count on getting the right pieces. I miss their service department where I am now.

I attended your live broadcasts informing us of the Upgrades. I appreciated the clarity & conciseness of your demos. You know your stuff & impart it well.

Gisele and Tami take very good care of me. Steven was super helpful in telling me how to do auto updates. I'll be glad when we can have classes. My Lumi is powerful! Super conscientious of medical safety.

Had a vintage Dressmaker Sewing machine which needed cleaned, oiled and a belt replaced. I am very pleased with the results. All Brands has a multi check list of about 14 items they review. Will return. Thank you.

I am calling and calling and the answering machine doesn’t say the company name that’s scam.
I really want my money to be returned immediately.

SO SAD to say I ordered a Sewing Machine Insert with NO LIP and the sub-contractor who cut it sent me an insert WITH LIP. Needless to say, it's USELESS to me - IT DOESN'T FIT MY CABINET!!!! I tried several times contacting AllBrands who were very helpful but the sub-contractor who cuts the inserts wanted to charge me an additional $50 to fix THEIR MISTAKE! I refused and now I am stuck with a $49 sewing machine insert that I can't use! I read other reviews where the customer was completely satisfied. Apparently their insert was cut CORRECTLY. Mine wasn't - I DID NOT GET WHAT I ORDERED!!!!! I ordered 19 X 13 - what I got was 19 11/16 X 13 5/8.

This company was slow to respond with order confirmation, follow up e-mails, and when I was on the phone with their "customer service" the gentleman hung up on me when he didnt have any answer for my question. Based on the lack of respect from a person who represents this company and the slow responses to order confirmation and later shipping confirmation I would not do business with AllBrands again in the future, and would warn anyone to think twicw about spending their money with them.

Always helpful, willing to give advice and eager to please.

Great service. Very knowledgeable people.

I love Allbrands. I bought several machines in the past. I love to get fabric from there because they are great quality.

The employees are very helpful and trustworthy.

I love my brother sewing/embroidery machine. I take it in to the Baton Rouge location for routine service and the staff is always kind and helpful. The store is stocked with lots of thread, fabric and other notions that are not easy to find in other places.

My Dream Machine wasn’t sewin good. They took it in and fixed it in a timely manner. I was surprised and thankful. I’m in the middle of a quilt for a wedding present for my granddaughter and was worried that it might take a while, but it didn’t. I love AllBrands😛