1001hobbies Reviews 43

The communicating was great; price was decent. Something went wrong with the shipping/packaging. When I received it, the box was open from mishandling. That is not the company fault per se, but the item that was inside was at least 2-3 times smaller than the box, meaning it jumbled around inside it the whole time. Had the box fit the item, it might not have come open.

I waited over six weeks with zero communication about my order. After getting tired of the silence, I reached out to cancel. Conveniently, right after that, they suddenly shipped the item and claimed it was too late to cancel.

This feels like a tactic to avoid cancellations rather than provide actual service. Extremely disappointing experience and poor customer support.

I ordered woolie from Amanda the adventure back in Dec. I still have not received it and haven't gotten any response about it.

Great care taken to package the items correctly, a fast pre order delivered quickly. Will definitely be buying from 1001 again. Thank you very much!

Fast shipping, product arrived as expected.

The model arrived in a bit of a beat-up condition (Box), but everything was there, and I was pleasantly surprised at how fast it arrived in the US. The courier service used, DHL, was very difficult to work with. My model arrived at my location (Orlando, FL Area), but it took DHL 3 days to deliver it to my home, and dealing with the local DHL office was a waste of time. I could not get a straight answer as to why my package was not being delivered! That was a PIA, thus the 4-star rating

We still have not received the product which was ordered on February 17, 2026. I have a confirmation that the order was received but as of March 24, 2026 we still have not received the product.

accurate-hard to find model-fast shipping

Shipped fast, perfect condition.

Fast order fulfillment and shipping. Clear communication.

The computer layout is very customer-friendly, making for a great shopping experience!

This company is a SCAM!
Avoid it!
they look like a normal shop, but they use several "dark patterns" to secure your cash before they even have the product:
• The "Phantom Stock" Trick: They list thousands of items as "In Stock" (usually with a 1-2 week delivery estimate) that they do not actually possess. They are essentially a high-delay drop-shipper. By the time you realize the item isn't coming, they've had your money for weeks.
• The "Rolling Deadline" Loophole: When a delivery date passes, they automatically send a template email pushing it back by another month. They do this repeatedly to keep you in their system past the window where many banks allow easy chargebacks.
• The Predatory 25% Cancellation Fee: This is their most "scam-like" tactic. They claim in their terms that if you cancel a pre-order, they keep 25%. However, under EU law, this is often considered an "unfair contract term" if they haven't shipped the item or if they've missed the promised delivery date.
• The Geographical "Mask": By using dozens of local domains (.nl, .it, .co.uk, .be), they trick customers into thinking they are buying from a local shop with local return laws, when everything is actually funneled through their French entity.

1001 hobbies has products that no one else has in stock. If it is in stock with other sellers it is a three times the price than 1001

Ordered a model and paid for it 7
Months ago. I still haven’t received the model even though they have advertised same day shipping on it. I rarely even get a response from customer service. Avoid 1001 Hobbies like a skunk at a picnic.

They have what you need , thank you

Very quick so far.

Well structured web site, easy to navigate and find what your looking for.

I have yet to receive my order #FA464078 of 8/24/2026 nor do I get any useful information as to where the package.