All Seasons Leisure Reviews 

Please take time to read this as I wouldn’t wish the experience I have had with this company on my worst enemy.

Owning a campervan had been a long-standing dream of mine. After carrying out what I believed to be thorough research, I decided to purchase from All Seasons Leisure — a decision I now deeply regret.

From the moment I drove the van off the forecourt, problems began. In fact, the engine warning light came on before I had even made it home. Over the following 15 months, it felt like the van spent more time in the company’s workshop than in my possession. Of the four trips I had booked and paid for during that period, every one was cut short due to recurring faults including oil leaks, a broken pop-top roof, and water ingress.

To their credit, All Seasons Leisure did cover the cost of the various mechanical and structural repairs. However, the frequency and seriousness of the issues completely undermined any confidence I had in both the vehicle and the company.

The final incident proved to be the breaking point. After the van returned from their Newcastle workshop, where repairs had supposedly been carried out to the bed board and leaking pop-top, I discovered that two screws had been driven directly through the roof of the van. At that stage, I had entirely lost faith in both the workmanship and professionalism of the company.

Hugh at the Kilmarnock branch initially appeared helpful and sympathetic. He suggested that the van could be sold on a sale-or-return basis, waived the standard 10% sales commission, and added an additional £1,000 to the asking price as a gesture of compensation for the difficulties I had experienced and the upgrades I had made to the van during my brief ownership.

5 weeks later the van had sold .
Although it was bittersweet to learn this, I was relieved to believe that the stress and ongoing problems were finally behind me, allowing me to move on and eventually purchase another vehicle elsewhere.

However, the situation deteriorated yet again the evening before my finance agreement was due to be settled and approximately £7,500 returned to me. Hugh contacted me to admit that he had “forgotten” to inform me that the van had actually been sold for £4,000 less than the agreed asking price and I would be getting £3000 less than I had been led to believe I would receive !

I find it astonishing that a supposedly reputable campervan company would authorise a £4,000 reduction without first obtaining my permission. I was left shocked and deeply distressed by this revelation. I had made it clear from the outset that I was under no financial pressure to sell the vehicle and that, if it had not sold by the summer, I intended to keep it until the following year. Under no circumstances would I have agreed to accept such a significant reduction for the benefit of the first prospective buyers who viewed it.

As an explanation, I was told that the purchasers could only “stretch” to £32,000. Effectively, it seems I was expected to subsidise their purchase through no choice of my own.

I would therefore strongly advise anyone considering using All Seasons Leisure to think very carefully before doing so. In my experience, customer care and communication fell far below the standard I would expect from a so called reputable company.

We were in the process of returning a VW T6.1 conversion from one of 'All Seasons' local competitors (based in Whitley Bay) and approached Jordan for advice. Best decision we made as Jordan, Andrew and the team made sure all our needs were met. We now feel confident in the van and just as importantly, we know we'll be able to approach 'All Seasons' with any questions we might have in the future. The conversion itself offers plenty of storage that is easy to access and the induction hob has proved to be so much better than the gas hob approach. Would recommend.

Brilliant company easy to deal with very helpful with any issues I had with my camper, As a first time buyer i had no clue on how things worked Andrew showed me everything step by step & emailed me a video to go back to if I become stuck, i definitely will be back to upgrade in the future.

Thanks Lads

An excellent experience from start to finish from the whole team at All Seasons Leisure, starting with an in-depth conversation on the phone with Hugh at Kilmarnock who arranged to get our chosen van taken to Newcastle (more convenient for us living in Yorkshire), with the option of having it delivered to our door had we wanted.
Communication from Andrew and his team was also excellent and we are delighted with our 2021 T6.1. The standard of the conversion is superb, and the long warranty gives peace of mind.
There were a few initial very minor niggles, but these were sorted quickly and with no fuss (Billy coming to collect the van and leaving us a courtesy car), and again with excellent communication throughout.
Before buying, we’d spent months researching different conversion companies. Having the reassurance of high-quality after-sales care was as important to us as the van itself, and it was clear from other reviews that All Seasons has the reputation, expertise and attention to detail that we were looking for.
We have absolutely no regrets with our choice, and wouldn’t hesitate to use All Seasons again if we’re ever in the market for another VW campervan.

Having next to no knowledge about campervans and looking to explore the long term possibility of buying one I called in at All Seasons Leisure in Kilmarnock.

I can't thank Hugh enough for taking the time [no rushed pressure sales here] to show me round several vehicles and for providing detailed information and advice on all aspects of owning and using a campervan.

It's easy to tell from the quality of the staff and vehicles that you would be in safe hands buying a campervan from this company.

Once again Hugh many thanks for your time and expert advice.

I came to All Seasons as they are fairly local and have a good reputation. The reputation is well-earned. Their conversions are top quality and the people are all as helpful and friendly as you could want.
Their after-sales support is as good as their products and I feel confident in returning to an honest business that just does it right! Jordan, Andrew and Dan dealt with us and all were brilliant.

I purchased my second brand new VW T6.1 2024 specification Transporter Campervan from All Seasons Leisure after dealing with Andrew Blenkiron. Buying the second Campervan from them was easy as the quality, level of service and support from them and the team was second to none on the first purchase and has continued with the second van. The quality of the whole conversion ( as an example leather seating, the quality of the leather, the stitching on the seats is perfect and all done on site and after a year of use still looks like new ) and the high end appliances looks stunning and has been commented on by so many of my friends. Whenever we have had a minor query about something on the van, Andrew has responded same day always with a solution. After having the van for over 12 months it has been perfect in every way and I would not hesitate in recommending All Season Leisure.

Great company to deal with from the start. I choose the donor van from their stock and choose the colours, fittings etc. I was kept in the loop during the process and asked to visit to check over the conversion before the final handover.
Ive had my T6 since October 2023 any slight niggles or problems including a faulty roof light were sorted straight away. Andrew and Jordan have been great from the start and are always on hand for any advice. Two of my friends have since bought from the same company and are also very happy.

Great customer service from Jordan

We bought our own VWT6 transporter for conversion to a campervan. From our initial chat to completion Andrew and Jordan have been with us very step of the way. The conversion was tailored to our needs and of a very high standard of workmanship and materials. We had no worries leaving our van in their hands, had every confidence and felt at ease. All Seasons are a professional company with a personal touch, always on hand to help. We have no hesitation in recommending All Seasons. Thank you so much for everything you have done for us. We absolutely love our van!

Bought a newly converted V W camper from All Seasons Leisure and couldn’t be happier.
Bit of a miss communication with the fridge but this was rectified before we collected it.
We have now been away in the camper a few times and we are loving making memories as a family together in it.
The camper is also used as a second vehicle, as well as a camper and we love it.
Thank you Andy and the team.

Bought a new VW 6.1 camper from their Newcastle branch remotely whilst abroad. Jordan was incredibly helpful and patient whilst we came up with our individualized modifications to make it work for us. He provided updates and photos during the process giving us reassurance. Everything was completed to a very high standard and on time. Had a few minor teething problems which is to be expected but they were quick to get back to us to ensure things were resolved. We’re thrilled with our new van, and would fully recommend All Seasons to anyone considering joining the van life😎

What is there to say I've Bought and sold 2 Vans through Allseasons Leisure ..finance is straight forward and quick...the service I've received from staff has been top notch ..I wouldn't go anywhere else ..!
Before you try others Try Allseasons !!

We travelled quite a distance to use these guys but their knowledge and professionalism on the phone made us feel it was worth literally going the extra mile. We were not disappointed, they made us very welcome, their sales was informative not pushy and they were happy to make sure we got exactly what we wanted. Since then their customer care and backup to double check things has been second to none. They are always friendly helpful and efficient. Where ever we go people always comment on the van as it’s build quality reflects the level of service you get from the company , top notch on all levels. We’ve recommended this company numerous times and have every confidence in doing so. We wouldn’t go anywhere else .

Having recently bought a wonderful VW Transporter from All Seasons we enjoyed the whole experience. With this being our very first camper purchase we had zero knowledge of any pitfalls or considerations. The service and guidance we received from Jordan and the All Seasons team was brilliant from the very first touch point. He helped us navigate every step with honesty and brilliant customer care. Our experience regarding the after sales has also been fabulous. We have enjoyed many wonderful days already in our VW thanks to Jordan and the All Seasons team. If you’re looking to make that special purchase I’d certainly pop along to learn more. Many thanks Jordan 👍👍👍

The Owner Is A Very Shady character

After a lot of research to find the best/highest quality VW camper conversion I could I bought a brand new 80K VW T6 from this horrible company.

Firstly they messed me about by not having it ready on the agreed collection date - That was a day off work and train ticket completely wasted!

On my way home the interior light fell down from the roof and the airbag light came on and wouldn't go off.

I got it home put the roof up and as soon as it rained the poptop leaked like a sieve !!

They took it back and put a really cheap roof on, when I got it home guess what - the new one leaked like a sieve again and the van was filthy and full of saw dust.

They had it back again, and this time fixed the roof (gave me a different colour one without even asking if that was ok), but still only fixed half the things on the snagging list and again sent it back to me full of sawdust.
As soon as I washed it the trims on thr front bumper revealed they were bright yellow under the grey paint so they used second hand trims on a brand new vehicle.

Since then lots of things have broken despite me only driving 3k in it so far.
I made various complaints to managers who have no idea how to provide customer service.

Eventually, I got a response from them, telling me I need to deal with their solicitor, I contacted their solicitor who asked for loads of details and then responded to say he'd been de-instructed by them !

Eventually I managed to speak with the owner on whatsapp who I thought would be the voice of reason but he's the worst one out of all of them, rude and unprofessional, he clearly doesn't care about customers, he strung me along until after the summer season then ignored me.

The annoying thing is that I was really nice to him, telling him that as I run a business myself, I really wanted to give them every opportunity possible to fix the issues before I left them a bad review but still almost 2 years later i've not heard anything back from them and they havent fixed any of my issues.
So i'm now reluctantly writing this review.

They look very professional but trust me they are far from it - STAY WELL AWAY !

UPDATE: After posting this review on Trustpilot the Owner then sent me a screenshot of my own company name and address asking if this is my company - he then went on to my own companies trustpilot page and wrote a FAKE review pretending to be a customer.

Would you really want to buy an expensive camper from a guy who runs his company/acts like this?

I also notice that there were 6 reviews left after mine all within the space of a few hours which are obviously fake - 2 of which have even been left by himself !

Dont Trust Him With Your Money - You'll Regret It !!

I can't recommend these guys highly enough. I value service and engagement above all else and that exactly what I got from Andrew, Jordan, and the rest of the team at All Seasons Newcastle.

We decided to buy a campervan on a whim, so looked at a few converters and considered a second hand first purchase. When we got to All Seasons we were blown away by the quality of the product, the styling of the vans they turn out, and the no-pressure approach they took to helping us decide on what we wanted, how to spec it, and their ability to turn an around around very quickly. They were also amazing with our somewhat inquisitive and demanding daughter. All that ended up in us deciding the throw caution to wind and buy a brand new van and have it converted exactly how we wanted.

We chose a van from their extensive stock, secured it with a small deposit, then set about getting the spec sorted. Van was built in about six weeks, they pulled out the stops for us and we had it just before Christmas.

The handover was great, went through everything we needed to know. The van looked amazing and was exactly what we expected.

We had a few niggles with bits and pieces, but All Seasons have sorted them with no hassle.

Superb experience.

Purchased my second Vw campervan from all seasons couple of year ago - excellent build quality- furniture comes with a life time guarantee!
Returned it to have some additional extras fitted (solar panel) awning, bike rack.. additional leisure battery.. the odd little niggle.. but these were sorted without fuss & on same day (they could have argued that these were general wear & tear.. but no- they sorted inmost they’re own expense.. even once when I’d damaged something- they fixed it for free & on the day… I wouldn’t go anywhere else!

Bought 2 campers here now. The first was our first ever van. We went to Birtley and Andrew was very helpful and very knowledgeable on everything. Explained how to use everything. The second van was a custom build LWB and we couldn’t ask for more.

Wouldn’t look any further than all season leisure.

The quality of the work is prestige. Having viewed multiple campervans prior to purchasing they all seemed to be missing the attention to detail. This is where all season leisure go above and beyond. Very happy with the customer service I have received and from start to finish I have been updated with the build of the campervan.
6 months down the line and I have no faults at all. Everything works as expected and It’s made the camping experience that little extra special.
Would definitely recommend these for the future.
I will for sure be back.