Amazing Clubs Reviews 

I just bought a gift membership with the Wine Club through Amazing Clubs. Because the delivery address was not my own, I apparently got sloppy and transposed a couple of numbers in the address. Luckily the address did not verify in Amazing Clubs system. Within an hour I received a call from Amber at customer service. She explained the problem and allowed me to find the correct address and make the correction. I really appreciate the extra care taken.

Absolutely outstanding customer service. Quick, accommodating and very helpful. Thank you!!

I am pleased with the quality and service provided by Amazing Clubs. I had trouble with accessing the shipping schedule online. I called and spoke with Amber in customer service. Amber informed me of the shipping schedules and then quickly helped me sort out the account access issue. The fact that I can count on excellent customer service like that provided by Amber, make the convenience of ordering gifts through Amazing Clubs well worth it. My parents look forward to their new fruit delivery each month and always have nice things to say about the quality and assortment of fruit.

Very pleasant and woman who answered all my questions and was very efficient!

Yesterday I had the pleasure of speaking to Ben who went above and beyond to help solve a problem and gave me the assurance I needed to remain a very loyal customer of Amazing Clubs Don't waste your time on other brands this company is the best. I have been buying from them for 7 years now and would never go with anyone else.

Helpful knowlwedgeable ustomer service by Ben

Amber took care of our delivery issue promptly and helped us resolve our two home issue. It is wonderful to have Amber as a REAL person, not some AI program that insults our need for help…Amazing Clubs has been fantastic with the different Clubs that our children give us as our Christmas gift every year👍👍

Hunter was great. Very professional and handled my error quickly. Thank you.

I called because of an error on my email andress and it was fixed immediately. Now I will be receiving communication from your company. I also had questions about delivery dates, which were answered without hesitation. Thank you for your very quick service.

Ben is great. Informative and knowledgeable!

good knowledge, good discounts, for 2 different experiences

I purchased the Chocolate Club for my son-in-law, but accidentally ordered 2 memberships! I did not realize this until the first order arrived - and both were melted. Hey, it is hot in Austin in July! Ben helped with both issues. He refunded one of the memberships and he sent a replacement for the melted chocolate. I wish all issues were as easy to resolve as this was! Thanks!

I called Ben after hours, and with no more information than my name, he was able to identify the shipping information, that there was a problem with it, and immediately began working on a solution. He asked when it was next convenient for me to receive the product, and we set it up. He spoke English with no accent, was easy to understand, and quickly analyzed the problem and effected a solution. It was a remarkably (and, sadly rare) satisfying customer relations interaction.

I renewed my daughter in laws pickle club orders. I have been buying this for her for a while. She loves all the different pickles .Amber made this purchase very easy. Thank you so much.

Ben helped me obtain the July 4th sale price. And as I renewed a gift subscription to a couple, he gave me their address that I had previously lost.

I enjoyed the 12-month wine subscription and the variety of red and white wines from around the world. The wine selection was excellent and made the subscription worthwhile.

Unfortunately, the customer service was disappointing. One bottle had a dried-out cork that crumbled into the wine, and the wine itself was spoiled and undrinkable. When I contacted the company, they only offered a 50% discount on an extra month of my subscription instead of replacing the defective bottle.

Their policy requires problems to be reported by the 15th of the month after shipment, which makes no sense for a wine subscription since many people age or save bottles before opening them. I still have bottles from my first shipments almost a year later. A defective bottle should be replaced regardless of when it’s opened.

Great wine selection, but poor customer service means I wouldn’t purchase another subscription

Best gifts to give (monthly) for the manchild who has everything!!!

Amber (customer service) was very helpful, friendly and funny!

Diego was extremely polite and helpful. He answered my questions and did what I asked.

Amazing Amber !!! I have used the Club 6-7 times in the past for gifts. Currently have 3 going on. While it's great that my friends and family enjoy, it is especially comforting that I can call the Club and talk through adjustments.....and get a real person! A wonderful person...Amber!

Great customer service! I call spoke with Ben. I had ordered the wrong wine for a friend and it was so easy to switch to the correct option. Ben was kind and helpful.