Amazing Clubs Reviews 

Terrible experience. First delivery came broken. Eventually sent a replacement after a month but not the same items which we wanted. Second delivery was shipped and returned to them bc of an address change which customer service told me was too late according to their “policy”. Apparently you need to give 45 days notice. Wouldn’t re-ship. Apparently too complicated. Spoke to a supervisor who offered no resolution other than to blame DHL and me. Even though he said they “value their customers”. What a laugh. Told original rep not to bother shipping the remaining overpriced jelly orders since they are likely to screw it up again. Terrible experience, terrible “customer service.” If you look at their recent bad reviews, they don’t even respond. When they used to respond, they never admit any responsibility - always customer who is wrong. You can leave a review on their site but it never appears - which leads me to believe that many or all are fake.

I had an issue with us being out of town for a delivery of wine and the wonderful gentleman who assisted me was terrific! They made it right!

Amber helped me with my account. She listened to my problem and straightened it out very quickly. She answered my questions and made me valued as a customer. Amber has wonderful people skills, not always the case today.

Called because I wanted to renew two gift subscriptions that I had that were expired. The gal who assisted me was knowledgeable, professional, friendly and had a great sense of humor. Thank you!

Amber is the BEST!! She was so much fun to chat with and had the most friendly, pleasant voice as well. Amber helped me to quickly resolve my concern and get my orders back on track. We discussed our favorite flavors from the Popcorn club and she's got me excited about the ice cream that will be delivered during the summer month. I bought the Popcorn club and a variety club for my dad as gifts and he loves receiving the boxes each month. It's nice to hear the flavors Amber enjoys as well because it gives even more credit to the value of the clubs when the employees have personal experience with the products. I hope Amber has a wonderful day, she is amazing!!

Ben made it so easy to change delivery dates . thanks a million

Amber was incredibly helpful resolving my delivery issues and offered a great solution! The dessert club and coffee club have both been amazing in terms of both quality and quantity of product. I would highly highly recommend Amazing clubs for the special people in your life, especially those people that already have enough "stuff" in their lives! :-)

My husband and I received three Amazing Clubs subscriptions for Christmas. We have been so happy with the service and quality of the selections. It is obvious that whoever is sourcing the selections is putting a lot of time, effort, and thought into how to best serve the customers for truly memorable selections each time. It has also been so easy to decide whether or not we want to keep the selections or delay our order until the next month if something is not to our preference. I even had an error message when I sent one of those emails back. I called customer service and the call was answered within one minute by Amber, who easily corrected the error and was so pleasant and kind. I highly recommend Amazing Clubs for quality and customer service!

The representative was very nice and was very helpful in correcting a problem with my order. She went over my purchases and explained the situation very clearly. It was a pleasure speaking with her.

I have very little knowledge of working in this electronic age and almost always run into problems when I try. Thank goodness there are a few individuals like Diego. NOT ONCE DURING MY COVERSATION WITH HIM DID HE MAKE ME FEEL ANYTHING BUT AN INDIVIDUAL WHO NEEDED HELP!!! He took care of my order (and questions) in a warm, caring manner. Thank you Diego!!

Amber did an excellent job for me: she found my membership while i was still explaining my problem and immediately told me the remedy for it. She is efficient and cordial and wished me a great day. Such courtesy, clarity, and competence these days is not to be taken for granted!

Amber's customer service was great! Very pleasant and helpful.

There was a glitch in the ordering system which would not let me complete my order. I called and was assisted by Amber. She was warm, sympathetic to my problem and took care of the issue easily and immediately. I can now check that off my "to do" list. Thanks, Amber!

I needed to track down a shipment of flowers and change the address for future shipments. Amber, the customer representative, was helpful, efficient, and cheerful. She updated the address and sent the link to the current shipment and left a pleasant impression of Amazing Clubs.

First, I loved that I was able to speak with a live person - Amber. She was very helpful in answering all my questions and helping me set up my account so I can manage/customize my gift subscription as I desire. This is an Amazing Gift that I will enjoy for months to come!

We had issues with our last delivery in March with the package leaking and partially broken open. However, we had no issue at all getting a delivery for the next month because of the amazing customer service provided, specifically by Hunter. He explained everything in great detail and was really happy to help and immediately let us know we would get the next shipment in April!!!Will definitely be placing a new order in the future. Could not ask for better service and a perfect outcome!!!

Kendra was an awesome help getting my clubs set up for all my families birthdays!!

I have placed several orders previously. This time I ran into multiple system problems. I called the support desk and was connected with Kendra. She was patient and professionally handled my issues and successfully placed my order. If it had not been for Kendra, my rating of my experience this time would have probably been a three. Thank you Kendra

Diego was extremely helpful and fixed my issues very quickly! I love gifting these subscription boxes and it is very nice when the staff is extremely tentative and reliable.