I had such a nice experience with Amber at Amazing Clubs! She was incredibly friendly, genuine, and pleasant to talk with. She took her time to understand what I needed, was very thorough and help... Toon meer
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I called customer service and Hunter assisted me in tracking orders. Two 6 month clubs, that I purchased for my son. Hunter was respectful, knowledgeable, kind, actively listened, and resolved my inq... Toon meer
Amber did a great job to help verify the correct address for my order for a friend. She was conscientious, prompt, and sincere while helping us get it sorted. I appreciate her personal interest and ti... Toon meer
Last year, a lifelong dear friend in NY sent my husband a 3 month gift from Amazing Clubs for a major b-day -- of wine selections! This year, I turned that age on my b-day, and the friend sent me 3 mo... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Monthly Gift Clubs from Amazing Clubs - Wine, Beer, Chocolate, Coffee, Flowers, Cigars, Fruit, and more.
Contactgegevens
Verenigde Staten
- www.amazingclubs.com
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Special Gift; Special Service
I needed a gift for my sister's significant birthday. We always talk about chocolate as therapy these days, so what could be better than chocolate of the month? The quality of the chocolate is outstanding. When there was a slight delivery problem, I called customer service and immediately spoke with a human. Amber solved the issue immediately. I know where to shop for my brother's significant birthday this year!
I called customer service and was…
I called customer service and was immediately put through to a CS tech. He quickly and efficiently answered my question. Nice change from the usual, "all of our agents are busy right now, please hold for(ever)"! Thanks.
Ben was so helpful on the phone to…
Ben was so helpful on the phone to place my order !Amazing clubs are great quality ….makes great presents 🎁 Thanks to Ben I was able to get my valentine a gift ! Thanks Ben, and Amazing clubs !!!
Just spoke to Amber and ordered a…
Just spoke to Amber and ordered a monthly Coffee Club membership for a member of my family. Her service was great, her explanations were great and I was impressed. On a scale of 1 to 10 she deserves an 11!
Exceptional Popcorn and Sevice
I received your popcorn subscription as a Christmas gift and was inquiring about the shipping schedule. Kendra replied promptly and provided me with all the information I needed. Her service was as good as your popcorn!
Amazing Service too!
I used Amazing Clubs every year for Christmas gifts and it’s always a hit. Their customer service is great too. I messed up an order recently and Diego was able to correct it for me so quickly and easily. Great experience!
Had the Variety Club as a gift and…
Had the Variety Club as a gift and needed to change one of the choices. Got Amber on the phone and everything was done with ease. I was very Thankful!
Ive been happy ordering amazing clubs…
Ive been happy ordering amazing clubs for family for many years. My experience with Amber, when i needed help over the phone was great! I appreciated the kind help offered by a human!!
Amazing Clubs, always amazing
Amazing Clubs has always provided amazing service. I’ve ordered from them for at least twenty years to give family and friends Christmas gifts that uniquely appear throughout the year. So much variety is offered, and the quality of each product is excellent. I stumbled upon a gold mine when I found Amazing Clubs; voila, all my gifting needs met and exceeded through one fantastic service!!!!
Customer Support was great
Our Granddaughter gave us a seasonal wine club membership for Christmas. We have not yet received our first shipment. We called Customer Support to see if someone could provide tracking information. Amber was very helpful and assisted us with setting up an account. We are very satisfied with the service provided.
Ben was extremely helpful in setting up…
Ben was extremely helpful in setting up my new complex order and also in changing the shipping address of another current order.
He was very professional and pleasant to deal with.
Got 6 month cake of month club for my…
Got 6 month cake of month club for my mom for Christmas 2024. They delivered as promised - every other month. The did email us that August 2025 was too hot to ship, so that slid deliveries. Kinda hard to explain to my mom at the time, but we went with it. Next cake was the pumpkin spice in October - which was tasty! We seemed to be missing a cake after December though, so I called and talked to Diego, after nearly a zero wait time on the phone, and he promptly said - no problem - you have one more cake for sure, and it will ship next week. So I appreciate the customer service.
Responsive
We have been very pleased with the responsiveness of Amazing Clubs. We ordered 2 flower subscriptions from them and there were issues identified with each order. Amber followed up with me for both. She was professional, courteous and a pleasure to deal with and was quick to rectify the problems quickly.
Great to have someone help that's not a…
Great to have someone help that's not a robot. She helped with everything we needed help with.
Read the small print
I note the positive ratings for Amazing Clubs. I had a different experience.
I purchased a beer subscription for 3 months for my son's birthday. First and third delivery went without problem. The second, no one was home to sign, and it was returned. When I found out I contacted customer support. I was told that I was too late. The deadline of 15 December had passed. The business practices were explained as was the administrative apparatus for filing a refund/reshipment. They would be happy to resend for a reshipping fee of $53.95
Just my bad luck to miss that deadline but I won't be doing business with them. They took my money and delivered noting but fine print and usurious fees. i think buyers should be aware that if signature at delivery could be a problem, read the fine print and filing requirements and make sure the risk is worth purchase.
R. Kastens
Order confirmation number: 229481
Diego was TERRIFIC!
Diego was TERRIFIC! I ordered a years worth of flowers for my mother, who is in an assisted living facility. It was part of her Christmas gift from her kids. I had it sent to the facility, but was told by my sister, after the fact, that it would be better if it was sent to her home a mile away. She could get the flowers arranged easier than our mother. I called Amazing Clubs and explained the situation to Diego who helped me modify the delivery address and name. He also updated me on the fact that weather conditions in locations where the flowers come from may result in a delay in January's delivery. He was kind, professional and very informative!
Diego was the best agent ever he needs…
Diego was the best agent ever he needs a pay raise and paid time off.
Hello!
Hello!
I just wanted to let you know that Ben was awesome and was able to assist me quickly and painlessly. The experience was excellent. Ben’s assistance with my questions was a very pleasant conversation.Thank you Ben for your help!
Great customer service!
My wine gift showed up right on time with no issues. I am moving soon and had to call customer service to have them update my account to my new address and Amber was really helpful and nice. It’s been a great experience so far!
Kendra did a GREAT job taking my order…
Kendra did a GREAT job taking my order she was very quick took no time at all and she was able to answer all my questions I had.
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