Amazing Clubs Reviews 

Ben was very courteous-he stepped up 2 the plate- clearly an asset to ur company.
Jean Gross

Received some gift cards from a relative so ordered a the jerky and cookies club. The amount of jerky was 9 oz and the number of cookies we received was 16 normal sized cookies. So this comes out to $3 a cookie which I guess is ok if this is some top notch premium cookie. The cookies are about the taste of a tollhouse cookie but in individual packaging. Jerky was fine and cookies are fine - everything is fine and they did arrive in fine packaging and the communication was fine with the company. I am not giving it a one star because It is technically not a scam because they did send me the items but I have a hard time believing all the 5 star reviews because I am thinking I am being extremely generous in giving them 3 stars.

I ordered the 12-month dessert for my wife. Her birthday is the end of November. First delivery in December. The week it was to be delivered, I got a message that because of the holidays, they would ship late. It is January 6, and the UPS site says that they still don't have the item (label created). If there are holidays, you ship early, not two weeks late. My first experience has not been a good one.

As I told Kendra, (goldfish) in an email to her,
"In a day and age where customer service is really sucking, you are doing a fantastic job! I appreciate your quick responses to my emails and the information that you provide in those responses.
It is people like you who will keep me purchasing your product/service"

I received coffee of the month as a gift. I received my first shipment today and was a bit disappointed that the coffee was ground- and for a machine I do not have.

I called customer service. A real human answered! Ben was really nice and was able to switch my future shipments to whole bean highly recommend!

Amazing Customer Service!!

No wait in calling for assistance. Diego took care of my request and understood my reason to cancel. I would use this service again! Amazing food, wine, and overall company policies!

We used Amazing Clubs for our employees Christmas presents this year and we are very pleased with the variety. Today we had a little mishap and one gift arrived inedible due to mold. My guess is that the package was compromised and it has been unseasonably warm. I spoke to Ben at customer service who was very nice and they are sending out a full replacement gift to my employee. It made everyone happy and I am so grateful that I didn't have to send it back or touch it at all! LOL Thank you, Ben!!!!

I've been ordering Amazing Club Fruit of the Month for several years as Christmas gifts. This year I had entered a recipient's address incorrectly. Diego called and left a polite message. I called back the next day, and the call went right through. Diego corrected the address and provided top notch customer service.

Amber was kind, thorough, clear and responsive!

Ben helped me to understand what I had done to get two orders mixed up :)
I have used Amazing Clubs many times and each time the recipients are thrilled.
Many thanks for a great product!

Amber was amazing. She was polite, professional, well spoken and knowledgeable. I made two separate orders with no difficulty, delays or problems.

Ben was extremely helpful when I had to switch my club from bacon (my sister wanted cheese of the month instead) to cheese.

I ordered a 12 month pie subscription for my parents. Thanks for making the order process super easy. In my haste, I entered my email wrong. I called and Amber helped me out and fixed my screw up, immediately. Thanks Amber and thanks for making the process super easy. My parents are going to love it!

I have used Amazing Clubs for a few years now, and the gift recipients are always delighted. This year, although I had arranged for email announcements to be sent out on the 19th, at least one of them couldn't find hers and I hadn't heard from anyone else. Ben was very obliging, and double-checked addresses with me, but was also more than willing to resend the announcements. I had just finished my conversation with him when I received an acknowledgment and thank you from one of the others! Much relieved, and Ben did it all in the spirit of the Season. Kudos to him and to Amazing Clubs!!

Hunter was friendly and patient.
Answered all my questions and offered suggestions.

I already had a Flower Club subscription but didn't know when it ended. Ben helped with that and then I placed my order to start after that one ended. Ben was prompt & courtesy. It took less than 2 mins from the time I placed the call to have my order completed.

Diego was very helpful and answered all our questions and helped us reach a satisfactory result....

Amber was awsome, she provided excellent customer support in every way! Please recognize Amber's excellence!

Silly me, I ordered the same experience twice for my wife and realized I needed to cancel one order but was not able to do so on-line. Kendra was amazing in helping me to get the order staight and verifed on the cancellation. Great cusomter service and on the weekend!

Ben saved my Christmas!! When I ordered my candle club subscription for my sister, there was a typo in the address. Ben followed up with me confirm the correct address and mailing schedule. One of the best customer service experiences I've ever had!