americanforcestravel.com Reviews 

Booked a rental car with Nextcar through AFT. Wrong move!! Nextcar are scammers and AFT should know it and protect us veterans. Enough reviews for AFT/priceline to know about Nextcar and should kick them off of their site. Be aware of AFT's recommendations and do your own research and PLEASE read reviews. Wish I would have.

Forget changing your plans if you use American Forces Travel. They will charge you almost the full amount of any purchase to cancel and increase the cancellation fee the closer you are to your travel dates. Their travel coverage is a joke and only covers you if you lose your luggage or are sick. There is no way to contact the company through e-mail and their automated system is slow. If you are military or a veteran don't waste your time with this website. It is a scam.

This agency uses "partners" which you are not allowed to approve in advance. Meaning, I was passed from American Forces Travel, to Priceline and then to Agoda.

Needless to say, I did not know who to contact in the event of a problem. In the process, I also lost the ability to have a refundable rate. And, generally was ignored.

Their contact email is NOT functional and returns as undeliverable. It might actually be the world's worst travel company and you have nobody to complain to except for your credit card company to dispute the charges. You certainly will NOT get to speak to a person in this company. In fact, I think it is a phantom company and it only exists as something like a "drop-shipping" company on Amazon. A company that advertises, but outsources everything to other companies and provices the worst service possible and nobody to even call and complain to.

I am in the process of cancelling all of my reservations for the next 6 weeks of travel and I am rebooking directly with the hotels. Otherwise, the hotel will not even attempt to resolve your problems or make changes since this semi-non-existent company has no working email or telephone number

Just completely frustrating dealing with garbage customer service. How this site is allowed to service the military is a joke. We booked a hotel in Florida for 3 nights and it stated free cancelation up to a couple days prior. Which was a month away.
We never received a confirmation email or anything. They did however charge us immediately! Trying to cancel was a hassle as they said there is no record of me booking anything. All they could say was talk to your bank.
Now it is going to take possibly 10 days to dispute the charge. Just because a few people my have been lucky using this site, I wouldn't chance it! I definitely will never use it again!

Do NOT do business with these people! They call themselves "American Forces Travel" and they present themselves as a travel agency dedicated to supporting the brave men and women in the armed forces, however, my experience revealed a different side.

Initially, I was drawn in by their claims of being military-friendly, which made me trust them with my travel plans. However, when my cruise was unexpectedly canceled by the cruise line, things took a turn for the worse. Instead of issuing a prompt refund, American Forces Travel made every effort to hold onto my money. Even when it was clear that the cancellation was not my fault, they were still trying to keep the funds and avoid responsibility.

This was my first experience dealing with this company and it left me feeling deceived and frustrated. It seemed like a blatant attempt to take advantage of service members, rather than providing the support and assistance they claim to offer. Communication with their customer service was difficult as well; I felt like I was just going in circles trying to get my money back.

I can't stress enough the importance of doing your research before trusting a company with your hard-earned money, especially one that markets itself as being for military personnel. This organization seems to prioritize profit over service, and I encourage you to think very carefully before handing over any funds!