Amsons Reviews 

376
TrustScore 4 uit 5

4,0

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

An appalling excuse for a Muslim company! I have requested a return after receiving a faulty wooden product. They have ignored my emails and calls for over a week. I finally got approved for a return... Toon meer

Beoordeeld met 5 van de 5 sterren

Customer service in-store was great. I took along a few family members to shop for thobes, they had so many different styles and colours, and even had all the sizes we needed - which was amazing! Th... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I had a particular order that needed to reach me within a short space of time. MashaAllah the brother on the phone did an amazing job to make sure I got what I wanted and went above and beyond with hi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

An experience that could have gone sour with a disappointing first impression was quickly turned around by the very genuine, concerned employee at Amsons. What she did was very kind, it echoe... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Boekwinkel
  2. Cd-winkel
  3. Kledingwinkel
  4. Cosmetica winkel
  5. Cadeaumandenwinkel
  6. Parfumerie

Geschreven door het bedrijf

Established in 1999 in Small Heath in Birmingham, Amsons has grown into one of the most renowned Islamic stores. With three stores situated across the United Kingdom. Amsons strive to provide a unique shopping experience with a range of carefully selected Islamic products. This includes Islamic menswear and womenswear, kids clothing, attar, halal cosmetics, giftware and much more! Our cosmetic and healthcare range is what sets us apart as there is something to cater for everyone needs ranging from hair care, general healthcare, dental care, and skincare too. We strive to ensure our consumers have a unique and authentic experience


Contactgegevens

4,0

Goed

TrustScore 4 uit 5

376 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,0

Alle reviews

(376)

48 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

You enclosed a card with my order that…

You enclosed a card with my order that says your are sending a gift along with my purchase as good gesture but there was no gift included in the package

23 juli 2023
Logo Amsons

Antwoord van Amsons

Hi, thank you for your constructive feedback, we are really sorry the staff member(s) that were packing the orders then were told to place thank you cards and did not know that it mentioned a free gift, we have made sure since then all customers receive gifts of some kind in all their orders.

Beoordeeld met 5 van de 5 sterren

Blackseed Shampoo + free perfume included

Recieved the blackseed shampoo i always use, within 2 days plus free perfume included

25 juli 2023
Review zonder uitnodiging
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Antwoord van Amsons

We appreciate your review, thank you for taking the time to share your experience with us. Your satisfaction motivates us to keep delivering exceptional service, we look forward to serving you again soon.

Amsons

Beoordeeld met 5 van de 5 sterren

Received today

Received today . Exactly what I ordered. Good quality scarfs with lovely price.
Thanks

18 juli 2023
Review zonder uitnodiging
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Antwoord van Amsons

We appreciate your review, thank you for taking the time to share your experience with us. Your satisfaction motivates us to keep delivering exceptional service, we look forward to serving you again soon.

Amsons

Beoordeeld met 4 van de 5 sterren

This bookstore exceeded all my…

This bookstore exceeded all my expectations! Not only did they have the latest edition book I was looking for, but their prices were unbelievably low. Their delivery service was flawless, delivering the books exactly as I had ordered.

29 juni 2023
Review zonder uitnodiging
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Antwoord van Amsons

Thank you for shopping at amsons online,
We appreciate your experience at Amsons, we hope to see you again in the near future, jazakallah

Amsons

Beoordeeld met 1 van de 5 sterren

Rude customer service

We travelled all the way from Newcastle to come to Amsons, all my aunty suggested to the male behind the till was to have another person serving, he was so rude to my Aunty, l told him to lower his tone, he was too arrogant which l said and walked off saying may Allah bless you, he had the cheek to respond back to say some people brains aren’t working. Absolute shocking behaviour, not coming here again!

8 juli 2023
Review zonder uitnodiging
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Antwoord van Amsons

Hi Farah, I hope you are in the best of health and imaan. we are sorry that you received negative service from our staff members. We will make sure that the staff take feedback seriously and not with anger and negativity.

Kind regards
Amsons

Beoordeeld met 5 van de 5 sterren

The parcel came just in time for eid…

The parcel came just in time for eid and has been a lovely gift and does exactly what it says on the website

23 juni 2023
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Antwoord van Amsons

We appreciate your review, thank you for taking the time to share your experience with us. Your satisfaction motivates us to keep delivering exceptional service, we look forward to serving you again soon.

Amsons

Beoordeeld met 5 van de 5 sterren

Always do my eid shopping here

Always do my eid shopping here, customer service is always amazing everytime I go, products are always of high quality👌 highly recommended.

27 juni 2023
Review zonder uitnodiging
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Antwoord van Amsons

We appreciate your review, thank you for taking the time to share your experience with us. Your satisfaction motivates us to keep delivering exceptional service, we look forward to serving you again soon.

Amsons

Beoordeeld met 5 van de 5 sterren

Quick delivery and the quality of…

Quick delivery and the quality of clothes purchased was outstanding

25 juni 2023
Logo Amsons

Antwoord van Amsons

We appreciate your review, thank you for taking the time to share your experience with us. Your satisfaction motivates us to keep delivering exceptional service, we look forward to serving you again soon.

Amsons

Beoordeeld met 5 van de 5 sterren

always on time

always on time, late last minute delivery can never fault there ultimate pieces, will forever use best in buisness EID MUBARAK!

28 juni 2023
Review zonder uitnodiging
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Antwoord van Amsons

We appreciate your review, thank you for taking the time to share your experience with us. Your satisfaction motivates us to keep delivering exceptional service, we look forward to serving you again soon.

Amsons

Beoordeeld met 5 van de 5 sterren

Going that extra mile 🙂

Thank You for shipping out my thobe in time for Eid. The customer service I have received by Amsons has been truly exceptional. The communications by the info team, keeping me up to date with my order and going that extra mile to find my size and to get it delivered to me on time and at such late notice means a lot. I will definitely be shopping again from Amsons in the near future. Once again, Thank You & Eid Mubarak! 🙂

26 juni 2023
Review zonder uitnodiging
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Antwoord van Amsons

We appreciate your review, thank you for taking the time to share your experience with us. Your satisfaction motivates us to keep delivering exceptional service, we look forward to serving you again soon.

Amsons

Beoordeeld met 5 van de 5 sterren

Quality Islamic wear and goods

I have been using Amsons for a while now been to their shop and also ordered online. This Eid I ordered a Collared thobe but by mistake they gave a hooded one. When I called they immediately sent the correct one out.😁

Their prices and quality are very good, definitely recommend to anyone who's looking for Islamic wear and other items.

22 juni 2023
Review zonder uitnodiging
Logo Amsons

Antwoord van Amsons

We appreciate your review, thank you for taking the time to share your experience with us. Your satisfaction motivates us to keep delivering exceptional service, we look forward to serving you again soon.

Amsons

Beoordeeld met 1 van de 5 sterren

I ordered a Quran

I ordered a Quran. I was told it had 16 lines to the page. I asked what is the difference between a 15 line and 16 line Quran. I was told no difference so I ordered. Later that day I was told by the leader of my program that the Quran I ordered would not work. I emailed Amsons and ask them to cancel my order immediately and return the funds to my credit card. I didn’t hear back so emailed 2 more times. You emailed back and asked if I wanted to cancel the order and I said yes (all 3 of my emails said this) and then I heard nothing more. So 1 day this past week the Quran showed up in my mail…a Quran that I cannot use but will try to find someone who can.

29 mei 2023
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Antwoord van Amsons

Hello Gail,
We received your order, and the logistic team missed your email, we are sorry about this

Kind regards
Amsons

Beoordeeld met 4 van de 5 sterren

I was impressed by the extensive…

I was impressed by the extensive selection of books available at this store, catering to various interests and genres. The packaging for delivery was top-notch, providing ample protection to ensure the books arrived in pristine condition.

31 mei 2023
Review zonder uitnodiging
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Antwoord van Amsons

Assalamualaikum,
We hope this reaches you well, thank you for your lovely review we hope to hear from you very soon.

Beoordeeld met 1 van de 5 sterren

Sent me the wrong dress and won’t reply…

Sent me the wrong dress and won’t reply to my emails for me to return for a refund.

29 mei 2023
Logo Amsons

Antwoord van Amsons

Assalamualaikum,
Please can you resend the email as this may have gone into spam, so we can sort this out for you.

Beoordeeld met 1 van de 5 sterren

Charge me two time and never send my free item deal ..!

I bought buy two get one free deal X2
But they never send my free ones. Also they charge me Double money from my credit card never refund it .! After email them they say first thing in the morning they will post it but never post them at all . VERY ANGRY. Becarefull what you pay and what you from this seller ..!

23 mei 2023
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Antwoord van Amsons

Assalamualaikum,

From our side we had the promotional items sent out for you, please take a look. Can you contact us immediately because from our side it was sent out, we would like to resolve this ASAP.

Beoordeeld met 5 van de 5 sterren

Excellent

All Good, well wrapped and safe

24 mei 2023
Logo Amsons

Antwoord van Amsons

Assalamualaikum,
Jazakallah for your lovely review, we hope to deal with you very soon.

Beoordeeld met 5 van de 5 sterren

Lovely service

Quick delivery, well packaged even threw In a free gift and few samples which is awesome. A pleasure buying from you

24 mei 2023
Logo Amsons

Antwoord van Amsons

Assalamualaikum,
Jazakallah we are so happy to hear that you enjoyed the products and we love to ensure our customers are well taken care of.

Beoordeeld met 1 van de 5 sterren

Did not receive all products ordered…

Did not receive all products ordered and the Black seed hair conditioner was of poor quality! Very disappointed with the outcome as it was looking forward to using the products!

23 april 2023
Logo Amsons

Antwoord van Amsons

Hi,
Can you please email us with your order number so we can check this out for you and come to some sort of compensation? In regards of the hair conditioner, we are sorry, but this is one of our best sellers for many years.

Kind regards
Amsons

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