AM Home Delivery & Trucking Co Reviews 

Left the fridge in my garage. Never came back to install after multiple calls and emails.

You need to contact the vendor that used this disreputable delivery service and threaten them with a credit card chargeback to get on this company to come back and actually do the job they’re paid to do . Because they won’t respond to the recipient.

Enough people need to complain to vendors who use them so they are blacklisted and go out of business

I was very pleased, Antonio and Mario delivered my refrigerator earlier than anticipated. They were extremely polite and professional. They moved the refrigerator in with ease and no damage. I highly recommended them for total satisfaction and peace of mind for your delivery.

AM Delivery is extremely unprofessional in the way that they operate. My couch was supposed to be delivered today after months of waiting, however AM called two hours before the delivery time saying that my couch will not be delivered today due to unforeseen problems with their technology in their scanners. They have no back-up plan in place for delivery and are simply waiting on tech support to solve the issue. That is absolutely absurd for a company to not have a plan in-case issues arise with technology, as it is not un-common. The lady whom I spoke with over the phone was not helpful one bit and was speaking in a rushed and outspoken manner, a little disrespectful if you ask me.
I took time off of work and out of my day to be there when the couch arrived, I even planned weekend events which I have to now cancel due to the incompetency of this company. If you are a business, do not partner with this delivery company, go with someone else.

Absolutely horrible company - I ordered from AFA Stores and this is their delivery service (it must be free). It took 11 days to pick up from the warehouse although the website promises shipping within 3-4 days; 14 days to get from NC to their MI delivery terminal; 7 days before I contacted them to determine when it will actually be delivered and the customer service rep advised they are working on a delivery date and will notify me via email and/or text (apparently they do not plan to confirm if the date/time is convenient for me). I am almost certain it will be damaged with all of the mishandling if it is actually delivered. Never again...

We had our appliances delivered yesterday and it was a nightmare. They tried continuously to quit midway through the install. They are incompetent and have no idea what they are doing. For reference it was an installation of a fridge, double wall oven, cooktop, and dishwasher. They couldn't fit the built in fridge because there was a peace of packing trim still attached. They were unable to find the waterline (hiding in plane sight), and luckily my husband was able to find it after looking for 2 minutes. I cannot believe these were Cesar’s best guys. They installed the dishwasher crooked and used brackets/screws that were too big (not the ones that came with the dishwasher) so the dishwasher is now deeply scratched on both sides, and they installed the cooktop wrong. It is crooked and the electrical is exposed underneath and wasn’t bracketed. They made no effort and somehow were in our home for about 5 hours. If our appliance vendor wants to use these morons for install, request a different installer. We were lucky enough to get the Dallas crew. It was terrible.

We had amazing installers out of Phoenix, James and Victor to install our oven. The communication of the time of arrival to the installation was excellent. Happy with our service of AM Trucking.

They are the worst company to deal with from rudness to unprofessionalism. They never know anything about your expensive items to be delivered. It will take forever to get a delivery with this company. My 1st experience and this will be my last, dealing with this Company. RUNNNNN do not use them, they need to go out of business. The Owner doesn't seem to care so niether do I.

They have had my item sitting in their terminal for the past 16 days, and WILL NOT give me a scheduled time for getting it delivered. Every time I call about this, I keep being told they are working out delivery routes and will be called back the next day with a delivery date -- yet, they NEVER call back. DO NOT USE THIS COMPANY FOR ANYTHING!

called ahead, on time, nice guys, helpful

They freaking SUCK! They lie about delivery date. Their truck just happens to “break down” 3 days in a row. How are these jokers still in business??? When I saw my delivery email I thought, great some no name delivery company, this should be great experience….I called that shot! Complete joke of a company!

The simple washing machine delivery has been a NIGHTMARE so far and I''m worried if it ever does get to my home, then what will happen there@@@!!!! I provided specific instructions re the delivery, as per the order form requested, and did the online instructions stating on May 8 that the delivery must be made ONLY Monday-FRI and between 8am - 3:30am. I have had to repeat myself multitudes of times now, via phone and emails. THE AM DELIVERY has not even come close to the requested timeframe. FIRST, they scheduled me for a saturday!!!!! and then forced me to wait days for a corrected timeframe and then scheduled me for an evening!!!!! are you kidding me? They've had the machine ready to deliver since May 15 and now it's 5/23!!!!!!!! NEVER EVER TRUST THEM BEWARE I will happily update this review, if the company actually resolves this situation

I strongly advise against using this company. Their behavior was exceptionally discourteous and unprofessional.

To elaborate, the first delivery was left outside in the rain. After waiting for a month, they failed to deliver on the second attempt. On the third attempt, despite being promised white-glove service, the driver was verbally abusive to my wife, and I had to decline the delivery. I cannot recommend this company for anything, not even the delivery of a stick of gum to a child.

My experience was so Awesome......I don't know where to start!!
First of all...their timing was Perfect!!!
The communication was Outstanding!!
Josh & Kenny were so Amazing!!!
They were so friendly & Very knowledgeable!!
They worked together Beautifully!!
They handled my order with tender loving care & I really appreciated that!!!!
They went over everything with me and made sure I understood everything!
They made sure that I was completely satisfied
before they left.
I would Highly recommend this team & AM Trucking!!!
"They Go Above & Beyond" for Customer Satisfaction!

I bought a diningroom table through The Classy Home. This is the delivery service they used. They have changed the days 4 different times. I am still waiting as they were suppose to come yet again, and a total no show. Yet another email wanting to deliver tomorrow. No one answers the call service, when you do get through you will get a message machine. DO NOT do "white glove" unless its a big piece- $150- Disgusted and still no table!

Horrendous experience trying to have a dishwasher delivered. It never happened. Order Canceled. Definitely would steer clear of this company !!! Petitioning for Delivery 🚚 Charge Refund due to ending up empty handed.

I ordered a 42" fridge with white glove and 1 set of steps noted. They showed up on Mach 1st with 2 guys to install. They told me they could not do it until they had 3 guys, they wanted to just leave it in my drive and I take care of it, I also offered my 4 guys across the street to help and a very large forklift also but they refused. I told them to take it back and deliver it with 3 guys. about every other day since they have moved the date out. Here I am with a date 21 days later that will get moved again. I have delt with many delivery companies and have never seen one this bad even after it was their mistake from the start. I have since contacted my other suppliers to make sure they never deliver to me anymore.

Horrible company shows up without confirming appointment. Doesn’t inspect products.

They called me 30 m8ns before arrival and were even there at my house 45 mins early would recommend useing them again friendly guys too thanks !!!

"My TV was supposed to have been delivered by 12/20/2022. It arrived in their local warehouse 12/27/2022. They finally delivered the TV 1/25/2023. There was no communication other than me contacting them. They had no idea why my TV hadn't been delivered. They kept telling me that it would arrive in week, but week after week it wasn't delivered... till finally it was. AM Home Delivery is extraordinarily mismanaged."

DO NOT USE! Just like everyone else on here, I had a horrible experience with this company.

First attempt - they showed up without any notice or confirmation of delivery. The driver who called was rude and annoyed to find out that we were not home and hung up on me.

When I called to speak to someone at their corporate office to reschedule, they tried to charge me a rescheduling fee, to which I fought and won.

Second attempt - confirmed a time slot for Tuesday between 4pm-8pm. The driver calls me at 2pm and says he’s here for the delivery. I informed him that the delivery window was 4pm-8pm and that I was working until then. He then got an attitude and told me I had two choices. Either call corporate and reschedule and pay a fee or he would just drop the package, a $5,000 couch, on my front lawn.

I called corporate to complain and no one including the route manager Sasha was willing to assist.

By the time I got home, I found my packages, laying in my front yard. I also had two emails from Sasha. The first was an email asking me to sign an LOA, relinquishing liability of the driver for leaving my package(s) outside. WHICH a I NEVER SIGNED OFF ON. And two a picture of the items left on my lawn with a note stating that “since they didn’t receive a response from me, the driver just left the items on my lawn.”

WORST COMPANY EVER