AOC International Reviews 156

Purchased an AOC AG273QXP which seemed like a solid monitor on paper. I bought it mainly because I had wanted a G-sync compatible monitor with my GTX 1080. However the monitor flickered excessively during gaming, first time I returned it, they replaced the power supply, but it didn't solve the issue.

Second time I returned it, they said "no fault found."

Then third time I returned it, I attached a video of the fault occuring and described a consistent step by step on how to reproduce the error. They returned the monitor as "no fault found."

This monitor had been nothing but trouble for me since I purchased it, and I've now moved to Samsung which is a far superior monitor.

Skod firma. Alle mine 3 AOC monitors begyndte at lave den samme fejl lige omkring udløb af garantien. Jeg får alle 3 byttet og så er de tre nye også defekte. Jeg får så at vide at de godt kan bytte dem igen, men hvis de nye skærme også er defekte så kan jeg intet gøre. Hold jer langt væk fra dette mærke. Køb LG/Samsung i stedet.

AFFREUX !!!!!!!!!!!!!!!!!!!!!!!!!! 150 boules pour que l'écran commence a m'afficher un carnaval au bout de seulement 2 ans d'utilisation, évidemment utilisé avec soin. Il y a Casper le fantôme qui a surement du mettre 2-3 coups de batte de baseball en pensant que c'était une pinata pendant que je dormais. Mohammed Henni a du également passer sur le chemin pour mettre quelques high kicks dans l'ecran. Si vous voulez pas qu'une ribambelle de drapeaux LGBT s'affichent sur votre écran a son allumage, N'ACHETEZ SURTOUT PAS CETTE ABOMINATION ! ! ! ! ! ! ! ! ! ! !

I purchased the AOC U32G3X/BK monitor in July and unfortunately noticed too late that it had a backlight issue. As a result, I had to contact AOC support instead of returning it to the store. The initial support experience was great: they responded quickly, provided a free return label, confirmed the defect, and offered either a replacement or a refund. I opted for the refund, and that's when things went wrong.

I've been calling support every week since then, and each time they promise the refund will be processed that week, but nothing happens. No refund, no updates—just silence. When I call again, they assure me that I’ll receive the money the following week, but once again, nothing happens. This has been going on for almost two months now, and I have no idea how to resolve the situation.

Virkelig elendig kundecervice.
Havde et større felt med skygge midt på skærm.
Support var hjælpsom med at vende tilbage med info om hvad de skulle bruge af oplysninger, men har intet hørt siden.
Forretning har forsøgt det samme, og har nu været så søde at ombytte skærm.
Men den nye skærm har pixelfejl.
Så jeg vil stærkt fraråde andre at købe AOC skærme
Kunne de få 0 stjerner havde de fået dette

Decent product

Monitor suddenly died after around 2,5~3 years of light use.
Cheap components are used that do not have long run life.
Absolute Garbage

Indavle skærm kan ikke holde til en skid, et stykke slik ramte den ved et uheld imens jeg transporterede den. Den endte med et lille skudhul i toppen, som spredte sig ud over hele skærmen

I bought curved monitor (CU34V5C/BK) 2023/02 and since I have had it it broke during this time. The power plug was loosing up and USB-C stop working (which was reason I buy it). So I thought there was no warranty and I took it to Retailer. Retailer (Webhallen) little farse with it over one and half month. I was also gaslit from AOC customer service for taking it to retailer.

Finally got replacement, which was refurbished(!!) checked that the screen works; screen goes on and usb-c charges.

When I got home and start to set it up and change the conrtrast/brightness, for my luck it has screen flickering only half of the screen I sent instantly email to AOC and informing the fault with video and they sent "agreement" I could get replacement and send it to service, but my original monitor was not sent to them.

So I had to contact Webhallen and ask them to send the monitor to AOC. After about over week of this I get closing email from AOC. I ask one more time to look the case. They sent me troubleshoot email. I told them I have done it but all the sudden this CS didn't consider the first troubleshoot I made and during this time I have waiting I have done also many other troubleshoot and the problem persist.

The CS is really rude just thinking about SLA and making sure customer is gaslit to think they are the problem. I have sent now 45 emails to AOC about this issue. 45 and only one ticket so there are no mixed info here to blame.

Customers who are thinking to buy this monitor, please dont, buy LG or Samsung or any other "normal" brand who cares when you have broken device. I never recommend this brand to anyone, if you get fault, you pay. I wasted 4990kr for this.

Außerordentlich unfreundlicher Umgang mit den Kunden. Auf Nachfragen wird nur roboterartig und unvollständig geantwortet. Mein Ticket wurde geschlossen, obwohl mein Anliegen noch nicht geklärt ist.

Poor design and warranty does not matter at all
We attached AOC monitor to stand for more space on the table, almost 2 years it worked ok.
when yesterday we tried to move monitor on that stand, just by hand, it became broken like it was extremely, "untouchable" fragile
we contacted support and received answer that "Physical damages are not covered by warranty"
For sure it is poor design or even manufacturing defect,
so we will never consider AOC for our future life
Bad quality, bad support, warranty does not matter at all
By the way, email from support came from tpv-tech company
Keep away from both AOC and TPV

This monitor has been faulty since it was purchased in October 2023. The Company sent a new lead which did not solve the problem. I want this refunded and if they do not act we will get on to trading standards.
Case no. 04304688 today 15/4/2024
I have rejected the monitor and it has been sent back to Laptop Direct, Today AOC consumer care has emailed me to give them an update. I never wish to hear this Companies name again. i have reported them via Citizens Advice to Trading Standards.
This Company is terrible, I would never buy one of their products again. They failed to help me with the faulty monitor, they did not want to know. I reported them and will not have any further communications with them,

We got an AOC 400.00 monitor from currys , we had dead pixels took back to currys and was told to send it to AOC which we did we were told they don't do that monitor now and not in stock they would give us a credit note for currys for another one , we took the credit note to currys and they won't take it they wanted the monitor to exchange AOC won't send monitor back to us and then we had to do there job and get The Manager's name and EMAIL for them so They can write to currys this is now 3 WEEKS and a joke my son has autism and learning difficulties and they are taking the mick now we won't buy FROM AOC AGAIN when this is eventually resolved thinking of going to trades and standard's

Purchased an AOC monitor to use with my laptop as the laptop screen is small and difficult for me to see. I’ve had many monitors over the years that I’ve used in this way. The price point on this was $99 through Staples so I went ahead and ordered it and picked it up. I plugged it in and attached the HDMI cable like I do with any monitor I’ve ever had, and there was no power. I kept thinking I was doing something wrong so I tried several times connecting and disconnecting to make sure the connections were correct. The screen never came on, and there was zero power. Bottom line, when a product doesn’t work right out of the box I’m pretty much done. Unfortunately, I didn’t read other reviews until after I purchased and the monitor did not work. It doesn’t seem like these monitors are very reliable, and I returned it and will not be purchasing another.

I have two AOC monitors. That perform okay and yet are totally useless. Why? Because you cannot adjust the height of the monitor in respect to your eyes.
This is tantamount to a form of warfare against the monitor user. They are forced to hunch and adopt an ergonomically very bad posture.
This problem should not be a problem at all. A monitor should be designed to be ergonomically watchable and game playable from a seated position at a desk. I can only guess that the design fault is in some way deliberate. So unless you figure on orthopaedic treatment being a big issue in your life then buy a monitor with a height adjustable stand.

Sehr unfreundliche Mitarbeiter im Service!
Sehr lange Austausch Zeit...
Das Austausgerät ist nicht gleichwertig!

ALL AOS MONITERS:

They all got crazy bad Ghosting/BlackSmearing that means if a black box is moving around in ur game and the background is white then it has a trail behind it of a Red'ish black color that is REALLY annoying especially since its gaming moniters and when u look around theres just trails of black and red everywhere and it makes it feel super blurry.

Reason why this problem is here:
The AOS moniters pixels dont change fast enough so when a pixel needs to change from Black to white it takes too long even with the 1ms refresh rate the 1ms refresh rate just means it knows what it needs to do every 1ms but its just too slow to do it. I would say it has a ghosting of 100 Pixels or 80ms.

DO NOT BUY

Leider unterirdischer Service am Telefon.
Ich hatte ein Top Modell 49" AG493UCX2 bestellt in einem Dropshipping Shop geliefert ab Europalager mit 2.5 Wochen Lieferzeit. Gerät war defekt und habe via Shop ein DOA eröffnen lassen. Als Austausch kam ein ebenfalls defektes Gerät mit nachgewiesener 6 monatiger Benutzung.
Erstes Telefon mit Support war sehr angenehm und mir wurde geraten vom Kauf zurückzutreten (Service-Fall war nicht identifizierbar)
Zweites Telefon eine Woche später, der selbe Supportmitarbeiter, mit jetzt identifizierbaren Service-Fall:
Vom Mitarbeiter wurde ich pampig abgewimmelt mit DOA-Frist beginnt ab Kaufdatum und nicht Lieferdatum, könne AOC nichts dafür wenn die Post so langsam ist. Jegliches Fehlen von Kulanz und Integrität des Mitarbeiters und der Unternehmung.
Fazit: Überschreitet die nachgewiesene Lieferzeit die DOA-Frist, Fehlanzeige von Kulanz! Hersteller ist nicht im geringsten interessiert an Kundenzufriedenheit.
Im Telefon hatte ich den Mitarbeiter um eine Hilfestellung gebeten, wie ich zuküntig AOC Produkte oder Serviceleistung empfehlen könnte: Antwort war erschreckend er könne mir da nicht weiterhelfen.

I purchased a 32” Curved AOC monitor for my sons birthday, on the 5th day of owning it, it toppled over due to the stand not being suitable to keep the “top heavy” monitor stable. The monitor screen did not even fall hard and it’s now completely unusable and Curry’s won’t do anything about it. The product as I said did not have a suitable stand and should be able to take a minor “topple”, in my opinion not fit for purpose and poor quality as zero durability. Do not buy these they are very poor quality and the stands are rubbish. Thanks AOC for ruining my sons birthday and part of his Christmas as I cannot afford another.

I bought 6 high-end AOC monitors for my trading set-up and already having issues with lines across two inches of the top, a faulty monitor. They want me to spend money/time packing and shipping it back to them for repair instead of sending me a replacement, also interrupts my workflow and need to remove a single monitor from a 6 monitor array.

Never buy from AOC, go with Dell who has quality customer care and can see from the reviews on here how terrible of a company AOC is