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Apollo Motorhome Holidays Reviews 

530
•
TrustScore 4 uit 5

4,1

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Beoordeeld met 5 van de 5 sterren

Process to pick up and return the 4WD car was smooth and did not take too long. Stuff was very friendly when returning the car in Perth. We had to insist on some information when picking up the car in... Toon meer

Beoordeeld met 3 van de 5 sterren

the vehicle was quite dirty both inside and out, we had to clean it before we used it and handed it back cleaner than we received it!! Not the way it should have been and quite a few faults appeared... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Everything worked well from our initial review of options through booking, collection, operation and return. The website is informative, the company is clear about what you will get and the campervan... Toon meer

Beoordeeld met 2 van de 5 sterren

Despite having a scheduled pickup time, we waited 2.5 hours to collect our campers. We also called customer service beforehand to confirm whether the campers had bike racks. After double-checking, th... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Camperverhuurbedrijf

Geschreven door het bedrijf

Take the ultimate adventure with Apollo, thl’s flagship rental brand. With the most extensive and diverse fleet, Apollo has an unrivalled selection of options to suit every traveller’s unique style and needs.​ Apollo offers a motorhome for every kind of traveller and every kind of journey. Whether it’s a family making memories at a favourite holiday park, a couple chasing a romantic escape, or friends embarking on a bucket-list road trip; Apollo has the right motorhome to match the moment.​


Contactgegevens


4,1

Goed

TrustScore 4 uit 5

530 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,1

Alle reviews

(530)

463 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Really amazing experience with apollo…

Really amazing experience with apollo campervan trip! I met a lot of great, helpful australian people, they helped me for any situation that i met.

Travel australia is good! But travel australia with campervan is best and full experience in culture, living, food, people, country, and more than you think.

Finally checked one of my favourite list in my life! Miss everything happened in Australia!

4 september 2026
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Antwoord van Apollo Motorhome Holidays

Hi Nick, we are delighted that you enjoyed your Apollo campervan. We agree that it really is the best way to experience our beautiful country! Thank you for choosing to holiday with us.

Beoordeeld met 5 van de 5 sterren

The staff are fantastic

The staff are fantastic, so helpful.
Absolutely love the RV .
Will be using Apollo time and time again.

Russ.

7 september 2026
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Antwoord van Apollo Motorhome Holidays

We're so happy you enjoyed your RV and found our team helpful. We appreciate your kind words!

Beoordeeld met 2 van de 5 sterren

Trip made difficult because of faulty…

Trip made difficult because of faulty sliding side door.

5 september 2026
Review zonder uitnodiging
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Antwoord van Apollo Motorhome Holidays

Hi Stephen, we are sorry to hear you had a problem with the sliding door on your camper. This is not the quality we strive for and we appreciate you letting us know.

Beoordeeld met 5 van de 5 sterren

Great service

Great friendly service and support from the Perth team

5 september 2026
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Antwoord van Apollo Motorhome Holidays

Thank you for your kind words for our Perth crew. We are delighted that you enjoyed your holiday.

Beoordeeld met 5 van de 5 sterren

the experiences during pick up and drop…

the experiences during pick up and drop off are seamless and we satisfied with the services. Especially amazed with new branch in Queesntown. Truly amazing view with Remarkables in background

2 september 2026
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Antwoord van Apollo Motorhome Holidays

Hi Imam, it really is an incredible location, and we are so pleased that you enjoyed it as much as we do! Thank you for sharing your experience with us.

Beoordeeld met 1 van de 5 sterren

Wasn’t good

Enjoyable holiday but company wasn’t the best.
Some equipment didn’t work, had a burst water line which was leaking all over the floor that was not top priority when called up to ask for help. Was sent on a 2.5 hour phone call chase between 2 branches who wanted nothing to do with helping me.
I had to find and stop the water leak then drop it off the day after!!! beacuse they wouldn’t send out there 24/7 help car.
We were not shown the van properly had to guess on how to use almost everything (we even got told we didn’t have heating, luckily i watch the pre-check in video so i said don’t we have diesel heating? to which the lady went of yea and carried on never showed us)
The grey water wasn’t emptied when picked up even though they drilled into us about doing the check list which on there is empty grey water.

I had a great holiday and the van for most part was good but i was appalled at to how our situation was handled with the lack of care during and even after the event.

When trying to leave a review on google, both me and my partners reviews were not posted while others have had there’s approved more recently then posting ours.

Your staff and attitudes dealing with this issue were not great by any means and made it much more painful than it needed to be with the lack of communication clearly between different teams. As a customer you guys having a service department and pick up location have no meaning to me when calling in an issue so you i am on a call and have someone telling me this is the wrong place call so and so just to call said place and have them say i need to be on the phone with who i just was.

8 september 2026
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Antwoord van Apollo Motorhome Holidays

Thank you for taking the time to share your feedback with us, Lachlan. We would like to offer our apologies for the leak you experienced in your Apollo campervan. We completely share your disappointment, and regret that repairs took valuable time from your holiday. Clealy this is not the experience that we wish for any of our customers to have. We have noted your feedback to help our team moving forward, and to ensure that we are consistently providing the best experience and fastest resolutions for our customers. We are happy to hear that you did still have a great holiday overall.

Beoordeeld met 5 van de 5 sterren

We had the most incredible experience…

We had the most incredible experience in our Apollo Euro Quest. It was kitted out, in a tidy state and served our family well for our week holiday down south. We were so very grateful too for the service we received from start to finish, with extra effort taken to accommodate our young kids so we could check in and out with little stress. Would highly highly recommend!

8 september 2026
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Antwoord van Apollo Motorhome Holidays

Hi Carla, thank you for your lovely review. We are so pleased that you and your children enjoyed your Euro Quest!

Beoordeeld met 5 van de 5 sterren

Great staff at Alice Springs office

Great staff at Alice Springs office, so very helpful and friendly. Lots of local knowledge and no question too hard to answer. Both the return and pickup process was a breeze.

30 augustus 2026
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Antwoord van Apollo Motorhome Holidays

Hi Mike, thank you for your kind words for our Alice Springs crew. We are delighted you found them super helpful.

Beoordeeld met 5 van de 5 sterren

Great staff

Great staff, great service, great van.

7 september 2026
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Antwoord van Apollo Motorhome Holidays

Thank you Leigh! We appreciate your review.

Beoordeeld met 5 van de 5 sterren

The overnight heater and warm water…

The overnight heater and warm water made it a great experience. The billing system was very easy and straightforward with no surprises.

7 september 2026
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Antwoord van Apollo Motorhome Holidays

We're so glad you enjoyed the warmth of the camper and our straightforward booking process. We appreciate your kind words!

Beoordeeld met 5 van de 5 sterren

Great experience from the pickup to the…

Great experience from the pickup to the dropoff. Excellent vehicle. Great support when needed also. I'll definitely do it again.

31 augustus 2026
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Antwoord van Apollo Motorhome Holidays

We are so happy to hear that you had such a great experience with us, from start to finish. It's wonderful to know that you appreciated the vehicle and our support. We look forward to welcoming you back again!

Beoordeeld met 1 van de 5 sterren

Avoid!

Avoid!! Waited 3 hours to pick up our campervan despite locking in a 9am collection time months in advance. Got to the campsite to realise they never gave us a power cord - their suggestion? Pick one up from Bunnings, which was a minimum 200km drive away. Spare yourself the hassle and book with any other company.

7 september 2026
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Antwoord van Apollo Motorhome Holidays

Hi Amy, our team is dedicated to preparing each camper with care, and we typically check all kits and onboard items before departure to ensure everything is clean and ready. It’s clear something went wrong here, and we regret that this was your experience. Thank you for your feedback; it helps to focus on areas for improvement.

Beoordeeld met 5 van de 5 sterren

Check out person in Broome was…

Check out person in Broome was wonderful. The truck itself, the Toyota Hilux, is solid and went through many water crossings with ease. The camper was not quite as solid as a door handle fell off, but the Apollo crew was very understanding, and actually fun to deal with in drop off.

27 augustus 2026
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Antwoord van Apollo Motorhome Holidays

Hi Sharon, thank you so much for your review. We are so pleased you enjoyed your 4WD trip and our Broome crew! Sounds like you had a fabulous adventure.

Beoordeeld met 5 van de 5 sterren

A Great Sprinter Experience

Our Mercedes Sprinter van rental was just about perfect. We love to Sprinter camp in the states and have had several different configurations over the years, but our Apollo/Maui Van was without question the best equipped and most efficient layout we've ever had. The van itself was a delight to drive across Victoria/NSW, the staff at pickup and drop-off were lovely, and we even got a complimentary bottle of wine to celebrate our honeymoon. Will absolutely rent again from Apollo in AUS again!

5 september 2026
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Antwoord van Apollo Motorhome Holidays

Hi Matt, congratulations on your wedding! We are so pleased you chose to honeymoon in a campervan... what a perfect adventure! We appreciate you letting us know how much you loved the layout. We look forward to welcoming you back for your anniversary!

Beoordeeld met 5 van de 5 sterren

As a first-time moA Great First-Time Motorhome Experiencetorhome user

As a first-time motorhome user, it was a great experience from the beginning. As the days went by, we became more comfortable and really enjoyed the experience. It was exciting to drive the motorhome and explore New Zealand, making our trip even more memorable.

The staff were great, friendly, and helpful, especially during the pick-up process. As first-time users, there were some parts of the motorhome that were not fully explained to us during pick-up. Since we had no previous experience, we also didn't know exactly what questions to ask or what we needed to know.

Fortunately, it was very helpful that Maui provides instructional videos online. Whenever we were unsure about something, we could refer to the videos, which made it much easier for us to understand how to operate and use the motorhome.

Returning the motorhome was also very smooth and hassle-free. A special thanks to Anne for making the return process so easy and pleasant.

We also really appreciated the comfortable waiting area and the complimentary freebies provided. These little touches made the overall experience even better.

Overall, it was a fantastic experience, and we are very happy with our first motorhome adventure. We would definitely consider using Maui again. Looking forward to being back very soon!

25 augustus 2026
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Antwoord van Apollo Motorhome Holidays

Hi Aldwin, thank you for choosing us for your first motorhome trip. It sounds like you had a wonderful. We're so pleased you found our videos helpful and that your confidence grew over the journey. Thank you for sharing your experience.

Beoordeeld met 5 van de 5 sterren

Had an overall great experience with…

Had an overall great experience with thl. Got upgraded to a 6 berth maui, which was nice. Timo at Christchurch was very accommodating & nice upon vehicle return. Would use thl again on our future trips!

24 augustus 2026
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Antwoord van Apollo Motorhome Holidays

Thank you for your kind words. We appreciate your positive review and look forward to welcoming you back again soon.

Beoordeeld met 5 van de 5 sterren

Customer service was great and we…

Customer service was great and we really enjoyed the unique experience in motorhome. We will come back again.

28 augustus 2026
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Antwoord van Apollo Motorhome Holidays

We're so happy you enjoyed the unique motorhome experience and our service! We look forward to welcoming you back.

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