Process to pick up and return the 4WD car was smooth and did not take too long. Stuff was very friendly when returning the car in Perth. We had to insist on some information when picking up the car in... Toon meer

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the vehicle was quite dirty both inside and out, we had to clean it before we used it and handed it back cleaner than we received it!! Not the way it should have been and quite a few faults appeared... Toon meer
Bedrijf heeft geantwoord
Everything worked well from our initial review of options through booking, collection, operation and return. The website is informative, the company is clear about what you will get and the campervan... Toon meer
Despite having a scheduled pickup time, we waited 2.5 hours to collect our campers. We also called customer service beforehand to confirm whether the campers had bike racks. After double-checking, th... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Take the ultimate adventure with Apollo, thl’s flagship rental brand. With the most extensive and diverse fleet, Apollo has an unrivalled selection of options to suit every traveller’s unique style and needs. Apollo offers a motorhome for every kind of traveller and every kind of journey. Whether it’s a family making memories at a favourite holiday park, a couple chasing a romantic escape, or friends embarking on a bucket-list road trip; Apollo has the right motorhome to match the moment.
Contactgegevens
2022, Auckland, Nieuw-Zeeland
- +64 9 956 9097
- info@apollocamper.com
- www.apollocamper.com
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Really amazing experience with apollo…
Really amazing experience with apollo campervan trip! I met a lot of great, helpful australian people, they helped me for any situation that i met.
Travel australia is good! But travel australia with campervan is best and full experience in culture, living, food, people, country, and more than you think.
Finally checked one of my favourite list in my life! Miss everything happened in Australia!

Antwoord van Apollo Motorhome Holidays
The staff are fantastic
The staff are fantastic, so helpful.
Absolutely love the RV .
Will be using Apollo time and time again.
Russ.

Antwoord van Apollo Motorhome Holidays
Trip made difficult because of faulty…
Trip made difficult because of faulty sliding side door.

Antwoord van Apollo Motorhome Holidays

Antwoord van Apollo Motorhome Holidays
the experiences during pick up and drop…
the experiences during pick up and drop off are seamless and we satisfied with the services. Especially amazed with new branch in Queesntown. Truly amazing view with Remarkables in background

Antwoord van Apollo Motorhome Holidays
Wasn’t good
Enjoyable holiday but company wasn’t the best.
Some equipment didn’t work, had a burst water line which was leaking all over the floor that was not top priority when called up to ask for help. Was sent on a 2.5 hour phone call chase between 2 branches who wanted nothing to do with helping me.
I had to find and stop the water leak then drop it off the day after!!! beacuse they wouldn’t send out there 24/7 help car.
We were not shown the van properly had to guess on how to use almost everything (we even got told we didn’t have heating, luckily i watch the pre-check in video so i said don’t we have diesel heating? to which the lady went of yea and carried on never showed us)
The grey water wasn’t emptied when picked up even though they drilled into us about doing the check list which on there is empty grey water.
I had a great holiday and the van for most part was good but i was appalled at to how our situation was handled with the lack of care during and even after the event.
When trying to leave a review on google, both me and my partners reviews were not posted while others have had there’s approved more recently then posting ours.
Your staff and attitudes dealing with this issue were not great by any means and made it much more painful than it needed to be with the lack of communication clearly between different teams. As a customer you guys having a service department and pick up location have no meaning to me when calling in an issue so you i am on a call and have someone telling me this is the wrong place call so and so just to call said place and have them say i need to be on the phone with who i just was.

Antwoord van Apollo Motorhome Holidays
We had the most incredible experience…
We had the most incredible experience in our Apollo Euro Quest. It was kitted out, in a tidy state and served our family well for our week holiday down south. We were so very grateful too for the service we received from start to finish, with extra effort taken to accommodate our young kids so we could check in and out with little stress. Would highly highly recommend!

Antwoord van Apollo Motorhome Holidays
Fantastic support and level of details…
Fantastic support and level of details offered

Antwoord van Apollo Motorhome Holidays
Great staff at Alice Springs office
Great staff at Alice Springs office, so very helpful and friendly. Lots of local knowledge and no question too hard to answer. Both the return and pickup process was a breeze.

Antwoord van Apollo Motorhome Holidays

Antwoord van Apollo Motorhome Holidays
The overnight heater and warm water…
The overnight heater and warm water made it a great experience. The billing system was very easy and straightforward with no surprises.

Antwoord van Apollo Motorhome Holidays
Great experience from the pickup to the…
Great experience from the pickup to the dropoff. Excellent vehicle. Great support when needed also. I'll definitely do it again.

Antwoord van Apollo Motorhome Holidays
Avoid!
Avoid!! Waited 3 hours to pick up our campervan despite locking in a 9am collection time months in advance. Got to the campsite to realise they never gave us a power cord - their suggestion? Pick one up from Bunnings, which was a minimum 200km drive away. Spare yourself the hassle and book with any other company.

Antwoord van Apollo Motorhome Holidays
Check out person in Broome was…
Check out person in Broome was wonderful. The truck itself, the Toyota Hilux, is solid and went through many water crossings with ease. The camper was not quite as solid as a door handle fell off, but the Apollo crew was very understanding, and actually fun to deal with in drop off.

Antwoord van Apollo Motorhome Holidays
A Great Sprinter Experience
Our Mercedes Sprinter van rental was just about perfect. We love to Sprinter camp in the states and have had several different configurations over the years, but our Apollo/Maui Van was without question the best equipped and most efficient layout we've ever had. The van itself was a delight to drive across Victoria/NSW, the staff at pickup and drop-off were lovely, and we even got a complimentary bottle of wine to celebrate our honeymoon. Will absolutely rent again from Apollo in AUS again!

Antwoord van Apollo Motorhome Holidays
As a first-time moA Great First-Time Motorhome Experiencetorhome user
As a first-time motorhome user, it was a great experience from the beginning. As the days went by, we became more comfortable and really enjoyed the experience. It was exciting to drive the motorhome and explore New Zealand, making our trip even more memorable.
The staff were great, friendly, and helpful, especially during the pick-up process. As first-time users, there were some parts of the motorhome that were not fully explained to us during pick-up. Since we had no previous experience, we also didn't know exactly what questions to ask or what we needed to know.
Fortunately, it was very helpful that Maui provides instructional videos online. Whenever we were unsure about something, we could refer to the videos, which made it much easier for us to understand how to operate and use the motorhome.
Returning the motorhome was also very smooth and hassle-free. A special thanks to Anne for making the return process so easy and pleasant.
We also really appreciated the comfortable waiting area and the complimentary freebies provided. These little touches made the overall experience even better.
Overall, it was a fantastic experience, and we are very happy with our first motorhome adventure. We would definitely consider using Maui again. Looking forward to being back very soon!

Antwoord van Apollo Motorhome Holidays
Had an overall great experience with…
Had an overall great experience with thl. Got upgraded to a 6 berth maui, which was nice. Timo at Christchurch was very accommodating & nice upon vehicle return. Would use thl again on our future trips!

Antwoord van Apollo Motorhome Holidays
Customer service was great and we…
Customer service was great and we really enjoyed the unique experience in motorhome. We will come back again.

Antwoord van Apollo Motorhome Holidays
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