Banner for Apollo Motorhome Holidays

Apollo Motorhome Holidays Reviews 

530
•
TrustScore 4 uit 5

4,1

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Process to pick up and return the 4WD car was smooth and did not take too long. Stuff was very friendly when returning the car in Perth. We had to insist on some information when picking up the car in... Toon meer

Beoordeeld met 3 van de 5 sterren

the vehicle was quite dirty both inside and out, we had to clean it before we used it and handed it back cleaner than we received it!! Not the way it should have been and quite a few faults appeared... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Everything worked well from our initial review of options through booking, collection, operation and return. The website is informative, the company is clear about what you will get and the campervan... Toon meer

Beoordeeld met 2 van de 5 sterren

Despite having a scheduled pickup time, we waited 2.5 hours to collect our campers. We also called customer service beforehand to confirm whether the campers had bike racks. After double-checking, th... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Camperverhuurbedrijf

Geschreven door het bedrijf

Take the ultimate adventure with Apollo, thl’s flagship rental brand. With the most extensive and diverse fleet, Apollo has an unrivalled selection of options to suit every traveller’s unique style and needs.​ Apollo offers a motorhome for every kind of traveller and every kind of journey. Whether it’s a family making memories at a favourite holiday park, a couple chasing a romantic escape, or friends embarking on a bucket-list road trip; Apollo has the right motorhome to match the moment.​


Contactgegevens


4,1

Goed

TrustScore 4 uit 5

530 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,1

Alle reviews

(530)

463 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

I was a first time hirer

I was a first time hirer, and the service, welcome, and pre arrival information was all really easy to follow and helpful. Nancy at the Brisbane office was very reassuring, and asked questions and managed the hectic arrivals desk calmly.

1 september 2026
Logo Apollo Motorhome Holidays

Antwoord van Apollo Motorhome Holidays

Hi Fiona, thank you for choosing us for your first time motorhome experience! We are so pleased that you had a lovely time and that our crew were super helpful. We look forward to welcoming you again soon.

Beoordeeld met 2 van de 5 sterren

Disappointing compared to last time

Compared to last time it was far less comfortable and positive experience.
There were three main reasons for this:
1. We flew in from NZ with just our suitcases for a week at the Mundi Mundi music festival. We bought one wool blanket as an extra but it was very cold in the van overnight as were in south Australia in August yet the bedding was the same as Queensland in October - no underblanket, one thin sheet and summer weight duvet. Not okay for that time of year.
2. You changed our van without advice and the new van was a supposed "free upgrade" but the water tank was at least 40L smaller than the one we ordered. There was no water source at the Mundi Mundi bash so we had to buy extra water.
3. There was no way of plugging in the van and the battery drained very quickly and the pilot light for the hotwater heating kept blowing out.

24 augustus 2026
Logo Apollo Motorhome Holidays

Antwoord van Apollo Motorhome Holidays

We appreciate you sharing your recent experience with us. We are truly sorry to hear that your trip was less comfortable than expected. We understand your concerns regarding the bedding not being suitable for the cold August weather in South Australia, the smaller water tank in the upgraded van, and the issues with the battery and hot water pilot light. We will actively review our procedures for campervan allocation and bedding provisions to ensure we better meet our guests' needs, especially for varying climates and events. Your feedback is invaluable as we strive to improve our services for all our guests.

Beoordeeld met 5 van de 5 sterren

The whole experience was positive

The whole experience was positive. Pickup was no problem. The campervan was fine, if a little small, but no problem for a few days.
Drop off was no problem either.
Lexi was our pickup contact and Louisa was our dropoff contact. Both ladies were kind and friendly.

3 september 2026
Logo Apollo Motorhome Holidays

Antwoord van Apollo Motorhome Holidays

Hi John, thank you for your kind words. We are so pleased you had a great experience with us.

Beoordeeld met 4 van de 5 sterren

Caravan was fine except really should…

Caravan was fine except really should have an electrical outlet available on the counter.

Given we have week plus did think you were bing tight with proving single dish wash detergent and single roll of toilet paper.

2 september 2026
Logo Apollo Motorhome Holidays

Antwoord van Apollo Motorhome Holidays

Hi Michael, we appreciate your feedback regarding the electrical outlet and the starter supplies. We're always looking for ways to improve our service and layouts, and your feedback helps us do just that.

Beoordeeld met 5 van de 5 sterren

Tidy clean van

Tidy clean van. Really helpful booking staff

1 september 2026
Logo Apollo Motorhome Holidays

Antwoord van Apollo Motorhome Holidays

We're so glad you found our van clean and our booking staff helpful. Thank you for your positive feedback!

Beoordeeld met 4 van de 5 sterren

WA West Coast trip.

The motorhome drove really well and met our needs and expectations. The staff were friendly and helpful.

2 september 2026
Logo Apollo Motorhome Holidays

Antwoord van Apollo Motorhome Holidays

Hi Brian, thanks for your review. We are so happy to hear that your camper and our crew met all expectations. Thank you for sharing.

Beoordeeld met 4 van de 5 sterren

Close living but lots of freedom.

Close living but lots of freedom.

1 september 2026
Logo Apollo Motorhome Holidays

Antwoord van Apollo Motorhome Holidays

We appreciate your feedback and are glad you found a good balance between community and personal space.

Beoordeeld met 4 van de 5 sterren

First time we ever rented a Motorhome

First time we ever rented a Motorhome. Great way to discover Australia and the West Coast. The vehicle could have been a little bit cleaner than when we got it (crumbs in the table rail, in the cupboards). But in general in quite a good shape. The staff was very friendly and very nice.

24 augustus 2026
Logo Apollo Motorhome Holidays

Antwoord van Apollo Motorhome Holidays

We're so happy you enjoyed discovering Australia's West Coast in one of our motorhomes! We appreciate your kind words about our friendly staff. We've noted your feedback regarding the cleanliness and will certainly address this with our team to ensure a spotless experience for all our guests.

Beoordeeld met 4 van de 5 sterren

emergency help telephon…

I asked help to emergency help telephon acces.It may caused by the night time ,
that Thl stuff looked without knowledge about our car. I felt so much stress in comunication with him.

23 augustus 2026
Logo Apollo Motorhome Holidays

Antwoord van Apollo Motorhome Holidays

We are truly sorry to hear about the stressful experience you had with on road support. We will look into this to ensure their knowledge of our campers is sufficient.

Beoordeeld met 3 van de 5 sterren

We booked the LDV campervan with the…

We booked the LDV campervan with the rooftop tent. While check-in was smooth and the van was generally in good condition, we ran into a safety issue right after leaving the depot: the rooftop tent wasn't properly secured and popped open while driving. We had to pull over on the pavement to try and secure it before returning to the branch to get it properly sorted.

22 augustus 2026
Logo Apollo Motorhome Holidays

Antwoord van Apollo Motorhome Holidays

We sincerely apologise for the safety concern you experienced with the rooftop tent. We are very concerned to hear that it wasn't properly secured and caused such an inconvenience right after leaving our branch. We are reviewing our pre-departure checks to prevent this from happening again. Thank you for bringing this to our attention.

Beoordeeld met 5 van de 5 sterren

Couldn't be happier.

Ezy pick up, clean. Friendly staff. It was great not to have to supply anything except food & ourselves.
Surprisingly spacious. Easy to set up & pack up.
An added bonus was the pet option, great to have our dogs with us. Thanks.

31 augustus 2026
Logo Apollo Motorhome Holidays

Antwoord van Apollo Motorhome Holidays

We're so happy you enjoyed the easy pick-up, spaciousness, and friendly staff! We're especially glad your dogs could join you. Thank you for your kind words.

Beoordeeld met 5 van de 5 sterren

Super Experience

The team was really friendly and explained everything about the van really easily. Everything we needed was right there and it was super comfy

22 augustus 2026
Logo Apollo Motorhome Holidays

Antwoord van Apollo Motorhome Holidays

Hi Harry, it truly makes our day to know our crew provided such friendly and knowledgeable assistance, ensuring you hit the road with confidence. We appreciate you highlighting their efforts. Thank you for your positive feedback!

Beoordeeld met 3 van de 5 sterren

Disappointed no one told us there is no…

Disappointed no one told us there is no drop and go at Darwin. We had paid for a service that wasn't able to be used

Disorganized when picking up, just as well we checked as there were plates and glasses missing

very friendly staff but condition and
stocking of van let the experience down

24 augustus 2026
Logo Apollo Motorhome Holidays

Antwoord van Apollo Motorhome Holidays

Hi Barbara, we're sorry to hear that our Drop & Go service wasn't explained clearly to you. We never intend to mis-lead our guests and we will look into the way we communicate this to avoid confusion in future. Thank you for bringing this to our attention.

Beoordeeld met 3 van de 5 sterren

Lacking necessities. …

There was no frying pan so consequently I couldn’t cook any meals.
The water tank was only half full and only enough for one two minute shower.

30 augustus 2026
Logo Apollo Motorhome Holidays

Antwoord van Apollo Motorhome Holidays

Hi Teresa, we’re truly sorry to hear that some items were missing. That’s not the experience we aim to provide, and it sounds like we missed a step in preparing your camper. We take this kind of feedback seriously and would appreciate the opportunity to learn more so we can address it directly and prevent it from happening again. Thank you for your review.

Beoordeeld met 5 van de 5 sterren

the Motor home worked very well

the Motor home worked very well , and was very comfortable and easy to drive. the staff were very helpful and knew their product

22 augustus 2026
Logo Apollo Motorhome Holidays

Antwoord van Apollo Motorhome Holidays

Thank you for your kind words, Colin. We are so pleased to hear you enjoyed your motorhome.

Beoordeeld met 5 van de 5 sterren

It was our first time experience with a…

It was our first time experience with a motorhome .
Being an European 🇪🇺 car took me a while to get use to the knobs from left to right
To switch on the head lights it was not on the steering wheel indicator knob as in most japanese cars we have in Australia 🇦🇺
Took me a while until someone helped me the location of light switches underneath steering wheel on right side of the dashboard
Mercedes Benz van 🚐 lovely to drive.
Because of the size of the vehicle have to look for parking in the right place
Very good experience
Will hire again

23 augustus 2026
Logo Apollo Motorhome Holidays

Antwoord van Apollo Motorhome Holidays

Hello Gurdev, we are so glad to hear you had such a wonderful experience as a first-time campervan renter! We look forward to welcoming you back again soon.

Beoordeeld met 5 van de 5 sterren

The motor home for 2

The motor home we hired was right for us and the type of trip we took. We, 2ppl, travelled South West WA.
It was clean, comfortable, had all the features we needed to stop and enjoy whatever and whenever. Check in and drop off was easy and efficient, the staff were professional and pleasant to deal with.

29 augustus 2026
Logo Apollo Motorhome Holidays

Antwoord van Apollo Motorhome Holidays

Hi Jennifer, we are so happy to hear that our motorhome was perfect for your South West WA adventure! We are delighted that you found it clean, comfortable, and well-equipped for your travels. We appreciate your kind words about the professionalism of our staff.

Beoordeeld met 3 van de 5 sterren

Very Cold of a Nught

Fridge has a funny fishy smell to it and consideration should be made for the time of year when requesting bedding. I hired in August and only received a bottom sheet and a summer quilt, no additional blankets for a winter booking. I guess I could have been asked the question if I needed more or even given extra just in case.
I have hired similar in New Zealand which had heating which worked if gas and Apollo Perth only have heating that runs of 240v power

28 augustus 2026
Logo Apollo Motorhome Holidays

Antwoord van Apollo Motorhome Holidays

Thank you for sharing your feedback. We are concerned to hear about the odor in the fridge and the bedding not meeting your expectations for a winter booking. We also note your comments regarding the heating system. We are reviewing our procedures for seasonal provisions and vehicle maintenance to prevent similar issues.

Beoordeeld met 5 van de 5 sterren

Easy pick up

Easy pick up , clean functioning van , easy drop off

21 augustus 2026
Logo Apollo Motorhome Holidays

Antwoord van Apollo Motorhome Holidays

Thank you for your review, Simon. We are pleased to hear you had a great trip.

Beoordeeld met 5 van de 5 sterren

Great company

Pick up handover was easy,
Drop off was easy.
Motorhome worked great, we really enjoyed it more than we thought we would.

27 augustus 2026
Logo Apollo Motorhome Holidays

Antwoord van Apollo Motorhome Holidays

Hi Paul, thank you for your review. We are so happy to hear how pleasantly surprised you were with your motorhome! Thank you for sharing your experience.

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer