Apostille Service Reviews 

37
•
TrustScore 4 uit 5

4,2

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Beoordeeld met 5 van de 5 sterren

Did exactly as they said they would. Frequent updates, and arrived exactly when I needed them to. Very fast and reliable service.

Beoordeeld met 5 van de 5 sterren

Applying for a Spanish study visa was one of the most stressful things I have done. Thank goodness these guys knew what they were doing because I was on the edge! They not only provided the required... Toon meer

Beoordeeld met 5 van de 5 sterren

Their customer service team is absolutely the best. I was in panic since Royal Mail delayed my documents to them due to Christmas rush. I was assisted by Lewis Downey, and he went above and beyond t... Toon meer

Beoordeeld met 1 van de 5 sterren

I sent my document to receive an apostille on 14th May. On website they said it was 15 working days the waiting time. When I sent an email to receive update they said they still working on 9th May app... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

Geschreven door het bedrijf

Advice and guidance on obtaining the official UK Apostille Certificate. Legalising all documents with apostilles as a UK recognised apostille service.


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

37 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,2

Alle reviews

(37)

7 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Poor service and a scam

Poor service and a scam. They report a fake rejection of the document. I checked with the superintendent registrar and their claim was completely faked. In order to try to make you order a duplicate certificate from them. I asked for the evidence of the rejection from.the FCDO but they couldn't provide it. A total scam and I can pursuing for a total refund for this.

23 januari 2024
Review zonder uitnodiging
Logo Apostille Service

Antwoord van Apostille Service

Thank you for your review. Not all registrars are on the FCDO database for apostille certificates. It is likely the signature on your document needed the registrar to be added to the FCDO. This can be arranged but does delay the process while the Register Office is contacted. To expedite the process we offer the option of obtaining a replacement document that will be issued with a GRO seal in place of a signature. This replacement document is entirely optional and we are happy to wait for the Registrar signature to be added to the FCDO apostille database when customers have the time to wait for this.

If we were unable to complete your order we will offer a 100% percent refund. If for any reason this has not happened please send us an email with your order number and we can get this resolved very quickly for you.

Beoordeeld met 1 van de 5 sterren

SCAM!!!

SCAM!!!! they took the payment for the apostille twice, I contacted them immediatelly and they promised to refund it (469 EUR). Waiting already 4 months, I keep writing them on email, whats app, everywhere and nobody is talking to me. They always ignore it or tell me that they will get back to me soon, but nothing is happening. Extremely poor customer service. Once I ordered express service for extra charge 149 EUR and it took them 3 weeks before they even shipped it, when the apostille was actually done in two working days. It was extremely urgent to get the document done on time and I kept writing them very often to know the update, and they always just told me that they will tell notary to ship it "as soon as possible". Very annoying agency! Owing me money, they don't do what you paid for and they don't communicate. Some documents that I paid for I never received - instead of it, they sent me one document twice by mistake. Again, they don't care. I would never risk to work with them again. This case has been directed to the institutions to solve it, because this is nothing but fraud.

8 januari 2024
Review zonder uitnodiging
Logo Apostille Service

Antwoord van Apostille Service

We are sorry to hear of your experience but we are not sure this order was placed with us. Please email us via our website contact page with your order number if there are still unresolved issues and we will do what we can to fix them ASAP for you.

We answer all emails within a few hours or you can call for an immediate response during business hours. We do not offer a WhatsApp number. Thank you.

Beoordeeld met 5 van de 5 sterren

Great service

Very competitive price and great service
I sent my marriage certificates on a Monday using Royal Mail Special Delivery. They were returned on the Friday via the courier with the Apostille stamp. Very pleased with the service.

27 oktober 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

All my certificates attested on time

I had my Degree, Marriage and Birth certificates attested by the UAE embassy via apostille.org.uk and I can't fault the service. Degree took around 10 working days to be sent back to me and other certificates took about 7, so very happy with this

7 september 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

This company has outstanding customer…

This company has outstanding customer service , efficiency , helpful and super quick processing times . I have had 3 documents legalised and apostille this month and the support I was given has been above and beyond my expectation .

4 augustus 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Quick turnaround

Incredible service. I was so nervous about sending my marriage documents, I needed them back so quickly. My documents were received on Monday and I had an email on Wednesday to say they had been shipped. Received on Thursday. I verified all the apostilles on the government website. Would recommend 100%.

20 juli 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very good service

I got my documents ready in a fast and simple way. It took one week from shipping to receiving an apostille. They used DHL for returning the document. The price is reasonable (I paid £106 in total for one document including shipping and scanning). If I had handled the task by myself I would have paid £250 for the local solicitor + £30 for the apostille. This company offers a very good service in comparison. It just felt a bit expensive to pay £12 for scanning a document. Still, the price was clearly indicated in advance and I accepted to pay for it for my piece of mind. No complaints whatsoever then!

20 februari 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fast and efficient service. Recommended.

I have a pretty good understanding of how apostillation works, and have made submissions myself both via the standard FCDO mail process (which is extremely slow these days), and in person using their fast track service (which is not longer available, even to most companies). It took five days from their receiving my documents, to them being back in my hands. The trick is this firm can still present documents in person to FCDO, albeit not on a same day turnaround, but still jumping the queue of those who apply by post. So I'm happy with how this went and I would use them again. I am somewhat uncomfortable with their using Evri for the document return service, given their atrocious reputation, which I hadn't realised when paying, but am otherwise satisfied.

20 januari 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Wonderful experiance one phone call…

Wonderful experiance one phone call sent my documents on Friday all done and back the next Thurday morning.
No stress and a very good price i would use this company again if needed
Thanks for a great service

18 juni 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

What a disaster !!!!!!

What a disaster !!!!!!! I had the misfortune of my documents attestation process being outsourced to this company they held my documents for a week before starting the attestation process, lied on the date the documents where submitted to the Embassy (they said the 9/5 when in fact it was the 18/5. Zak didn't respond to WhatsApp or emails messages despite requesting for communication via WhatsApp. And after the massive delay couldn't do a simple thing like send me scanned copies of the final docs.

A complete shambles of an organization, BEWARE dealing with them”

3 juni 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very happy with the Apostille service

Called and spoke to someone to understand the process of getting my document apostille. She was so lovely in answering all my questions and confirmed that everything will be quick and easy instead of the long wait to send the document myself.

Sent on Tuesday, called on Thursday for an update and they confirmed that the document had been processed and was ready to come back to me. I received my document the Friday!

I checked the verification of the document on the gov website and everything was legitimate. My experience with the Apostille service has been amazing!

20 mei 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A excellent fast and reliable service…

A excellent fast and reliable service from this company. Always quick to respond to all emails. Got my documents without any problems and was very quick to receive them. Highly recommend the Apostille Service! Many thanks!!

5 oktober 2020
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Translated wrong middle name on birth…

Translated wrong middle name on birth certificate - wasn't the easiest to read but if any doubt should have checked - had a 2 month delay getting French work credentials (already a bloody long process) confirmed because of it.

Rather than accepting any fault and the massive headache caused by it they tried to pick apart the difference of letters which caused the confusion and said they "didn't want to ask the translator give up their fee" - for what probably amounted to 15 minutes work max (was a short hand certificate).

They offered me £15 back from the £114 paid and I declined as it didn't match up to the level of inconvenience caused.

1 maart 2018
Review zonder uitnodiging

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