Banner for Arnold Clark Autoparts

Arnold Clark Autoparts Reviews 

3.208
TrustScore 4.5 uit 5

4,3

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The website was well set up and easy to use . I ordered three bottles of BMW Windscreen Washer fluid and my order was fulfilled in a timely manner . I was impressed that they had used masking tape to... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Best Prices &Fast delivery on best quality Shell engine oil and Bosch oil filter, Thank you Arnold Clark....delivery cost was more than I had anticipated thou...so only 9 out of 10 for satisfaction.

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

I accidentally ordered the wrong mats the delivery failed because the delivery company lost them. Auto parts then offered me a refund but re ordered the wrong mats !!! I have spoken to them several... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I am very pleased with my purchase of 7 litres of Jaguar Land Rover spec 0w-30 Shell Helix oil from Arnold Clark Autoparts. The price was very competitive and delivery was prompt.

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Autowerkplaats
  2. Automaterialenwinkel

Over Arnold Clark Autoparts

Geschreven door het bedrijf

Founded in 1954, Arnold Clark is the UK's largest independently owned car retailer with over 200 branches nationwide. In 1960, the company began selling car parts from its franchised dealerships, and in 1991, Autoparts UK was established as the company’s motor factors division.

Since then, our motor factors division has continued to grow, and Arnold Clark Autoparts is now one of the largest distributors of car parts and accessories in the UK.

As well as our online store, which launched in 2020, we have 12 sites across the UK from Inverness to West Bromwich – including a 100,000 square foot warehouse and distribution centre in Glasgow.

We specialise in supplying and distributing all major car parts and accessories throughout the UK. We buy high quality products in bulk and pass the savings onto you, so you can be sure you’ll get a great deal.

We stock OEM and OE quality automotive parts and accessories, with everything from tyres, engine oil, wiper blades, bulbs and batteries, number plates, tools, valeting essentials, bikes, manufacturers merchandise, and much more. Our range of exclusive brands include, Padtech and Disctec brakes, Ultratec oil and Airflo exhausts.

We pride ourselves in offering the highest quality motoring products to ensure you have everything you need to stay safe on the road.

Please note we only ship to UK Mainland, Jersey & Guernsey.

Contactgegevens

Looking for Parts?

Search for all your essential vehicle Parts & Accessories

4,3

Uitstekend

TrustScore 4.5 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,3

Alle reviews

(3.208)

1.253 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Entered my reg number to make sure I…

Entered my reg number to make sure I got correct part and paid a premium over other suppliers for this reason. Part arrived and did not fit. Returns process was poor. Eventually was only refunded item cost minus postage. I complained that this is not right but customer services refused to budge on postage refund and made excuses for the AC website. Not good enough. Will not use again !

Update after reply: put it right by giving me a full refund then ! You're happy to loose custom over a fiver ?

13 juli 2026
Logo Arnold Clark Autoparts

Antwoord van Arnold Clark Autoparts

Hi Nik,

We're sorry to hear this. We understand the upset this has caused.

We have passed your feedback to the team and we understand they have previously been in touch explaining the reasons behind the refund. We are truly sorry you remain unhappy on this occasion.

Autoparts Team

Beoordeeld met 5 van de 5 sterren

Good service at a great price

Good service at a great price

13 juli 2026
Logo Arnold Clark Autoparts

Antwoord van Arnold Clark Autoparts

Thank you for your review, Alan. We're pleased to hear you received good service and great value for money.

Autoparts Team

Beoordeeld met 5 van de 5 sterren

Got wrong part got full refund

Got wrong part got full refund

6 juli 2026
Logo Arnold Clark Autoparts

Antwoord van Arnold Clark Autoparts

Thank you for your review, Stephen. We're sorry the incorrect part was supplied, but we're pleased we were able to resolve the issue with a full refund.

Autoparts Team

Beoordeeld met 5 van de 5 sterren

Just works!

Just works! From ordering to delivery in less than 24 hours - and for very good price either!
I've done it before, am doing it now, and will do it again in the future.
Highly recommended!

13 juli 2026
Logo Arnold Clark Autoparts

Antwoord van Arnold Clark Autoparts

Thank you for your fantastic review! We're delighted you found the ordering process easy, the delivery fast, and the pricing competitive.

We appreciate your recommendation and look forward to serving you again.

Autoparts Team

Beoordeeld met 5 van de 5 sterren

Orginal products and fast delivery…

Orginal products and fast delivery thank you.

13 juli 2026
Logo Arnold Clark Autoparts

Antwoord van Arnold Clark Autoparts

Thank you for your kind feedback, Sinan. We're pleased to hear you were happy with the quality of the products and our fast delivery service.

Autoparts Team

Beoordeeld met 1 van de 5 sterren

They sent the wrong oil,so ive returned…

They sent the wrong oil,so ive returned the wrong item . But no refund

13 juli 2026
Logo Arnold Clark Autoparts

Antwoord van Arnold Clark Autoparts

Hi Andy,

We're sorry to hear this. We understand our team has been in touch and they are sending the correct oil out to you. We understand this has now been resolved.

Autoparts Team

Beoordeeld met 5 van de 5 sterren

Great Pricing

Quick delivery and very good price on motor oil. So much cheaper than the competition, I saved around 35% on the identical product at other online and high street retailers.

13 juli 2026
Logo Arnold Clark Autoparts

Antwoord van Arnold Clark Autoparts

Amazing! Thanks for your kind words, CJ!

Autoparts Team

Beoordeeld met 1 van de 5 sterren

I have not received my order

I have not received my order, and I am very disappointed that the company has not resolved this problem, and are not returning my emails, or monies owed, I am at the moment persuing what my legal options are.

29 juni 2026
Logo Arnold Clark Autoparts

Antwoord van Arnold Clark Autoparts

Hi David,

We're concerned to hear this. We understand the frustration this has caused.

We have passed your feedback onto the team and we understand they are in contact with you to try and resolve this. We sincerely hope all is well soon.

Autoparts Team

Beoordeeld met 1 van de 5 sterren

Cancelled order

I needed an intercooler for 2017 Kia optima. Preferably a genuine Kia one. Arnold Clark. Were the only ones saying they had one. Not even Kia had one. Fantastic. So I bought the intercooler, condenser and the radiator (very poorly car) from them. The car was booked in the garage for its front end off, and turbo replacement. A week Friday later. The day before the big day (Thursday) they cancelled the order. Just like that. Said it was because “it could get damaged by the currier”. I emailed them. Said why not be honest and say you haven’t got one. They said they did have one, and they were being honest. And go buy it from somewhere else. Kia says there’s an up to three month wait for an intercooler. So thanks Arnold Clark. That’s the first time and last time I’ll ever use your company. I did get my money back. No problem there. It’s just the let down and knock on effect, it had on me and the garage. Which I’m still dealing with now. I bought a used intercooler. Which is being repaired and pressure tested, at this very moment. And I lost all my surcharge money, on the turbo. Because the deadline ran out. On retuning the old unit.

16 juli 2026
Review zonder uitnodiging
Logo Arnold Clark Autoparts

Antwoord van Arnold Clark Autoparts

Hi Steve,

We are saddened to hear this. We understand the frustration this must have caused.

We have spoken to to the team on this one. Regrettably, the parts ordered were to big to send for our courier so we had to cancel the order and refund. We are truly sorry for your experience.

Autoparts Team

Beoordeeld met 5 van de 5 sterren

Good service

Good service, good range of options, trouble free online shopping.

10 juli 2026
Logo Arnold Clark Autoparts

Antwoord van Arnold Clark Autoparts

Great news! Thanks for your glowing review, George!

Autoparts Team

Beoordeeld met 5 van de 5 sterren

Very serios

Very serios, very fast delivery,they have varios brands for all pockets,but all in unbattable prices and profesional service!
5 *****

2 juli 2026
Logo Arnold Clark Autoparts

Antwoord van Arnold Clark Autoparts

Thanks for your kind review, Daniel!

Autoparts Team

Beoordeeld met 1 van de 5 sterren

Waited for manager to get back to me…

Waited for manager to get back to me about my experience at AC. Apparently the manager at Sefton street Liverpool thinks it was OK for staff to inform me my car was ready and on my arrival tell me after waiting 1.5 hrs it would be tomorrow thus costing me 4 taxis instead of 2. He thought having my car for 28 hrs to complete a service was OK. Would never recommend Arnold Clark

9 juli 2026
Review zonder uitnodiging
Logo Arnold Clark Autoparts

Antwoord van Arnold Clark Autoparts

We're sorry to hear this, William. We'd like to help you.

Please contact our Customer Service team on 01416481088 or by email at customerservice@arnoldclark.com. We hope we can help.

Autoparts Team

Beoordeeld met 5 van de 5 sterren

They emailed me when oil was back in…

They emailed me when oil was back in stock and i had it within 2 days.
Will buy off them again unfaultable 5 star service.

9 juli 2026
Logo Arnold Clark Autoparts

Antwoord van Arnold Clark Autoparts

Amazing! Thanks for your glowing review, Mark!

Autoparts Team

Beoordeeld met 5 van de 5 sterren

Item was out of stock

Item was out of stock, requested email to be sent as soon as it was available. They did as promised and within weeks I'd ordered and the goods delivered within 2 days. Excellent service, packaged well would highly recommend 👌 thank you.

9 juli 2026
Logo Arnold Clark Autoparts

Antwoord van Arnold Clark Autoparts

This is what we like to hear! Thanks for your glowing review!

Autoparts Team

Beoordeeld met 3 van de 5 sterren

Unfortunately it’s the wrong part

Unfortunately it’s the wrong part

8 juli 2026
Logo Arnold Clark Autoparts

Antwoord van Arnold Clark Autoparts

We're saddened to hear this, Angela.

Please contact our team at orders@arnoldclark.com and we can make sure to resolve this. We look forward to hearing from you.

Autoparts Team

Beoordeeld met 5 van de 5 sterren

Cheaper than elsewhere

Cheaper than elsewhere, high quality, delivered on time.

29 juni 2026
Logo Arnold Clark Autoparts

Antwoord van Arnold Clark Autoparts

Fantastic! Thanks for your kind review, Paul!

Autoparts Team

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer