Ashberry Homes Reviews 

Customer service attendant was of great help

From our very first enquiry through to the finer points of negotiation, Anna has been nothing short of exceptional. Purchasing a new home is never a small journey, and yet she guided us through it with a rare combination of professionalism, warmth, and genuine care.
Her communication has been first class throughout—clear, timely, and always thoughtful. What stood out most was her ability to truly listen. She treated both my wife and me with the utmost respect, taking time to understand not just our requirements, but our concerns and aspirations as well.
I must also commend her composure and integrity during what I would describe as a robust negotiation process on my part. She remained calm, fair, and principled throughout—never defensive, always constructive—and consistently worked towards a balanced, win–win outcome. That is a mark of true professionalism.

In an industry where experiences can vary greatly, Anna represents the very best. She is a credit and a great asset to Ashberry Homes, and we are deeply grateful for her support in what has been a significant milestone for us.

The sales team are excellent , Alan at Ashberry brierley view does an excellent job in keeping you informed and Trevor the site manager is first class , great team , thanks for all your help in making our journey to buy plot 300 seamless. Matt

Excellent service. Extremely helpful staff. Nothing too much trouble. Thorough explanation of process.

They talked us through everything well calmly and the sales lady was so welcoming

I had a great experience with Ashberry homes. The team were very helpful, quick to respond, and took the time to understand what I was looking for. Even though I didn’t proceed with them, I really appreciated their professionalism and support. I wish them all the best.

We have been really impressed. Cathy (Beverley site) was amazing. We were so grateful for her patience and understanding whilst making our big decision. Cathy was very knowledgeable, helpful, efficient and easily contactable. Thank you

Very easy to deal with excellent attitude good communication skills

Sally has been amazing. supportive, helpful and caring.

Michael salesperson is very knowledgeable and made it so easy to make a decision of purchasing with Ashberry homes and very helpful with information needed and will take time to explain

Clear and transparent team. Helped educate me through each process along the way.

Although buying a home is reportedly one of the most stressful things that you can do, our experience of buying a home from Ashberry Homes in Woodland edge has been a wonderful experience which was mainly due to the exemplary customer service from our sales advisor Anna, She was extremely helpful , friendly, and professional throughout. We felt valued as customers as Anna went way beyond our exceptions. We would thoroughly recommend Ashberry Homes based on the service we received.

We had the pleasure of working with Eve while looking for our new home. She was exceptionally patient, friendly, and always willing to take the time to answer our questions and guide us through the process. Her professionalism and approachable manner made the whole experience smooth and enjoyable. We couldn’t recommend her highly enough.

The team were very supportive and attentive to our requirements they understood our questions and were also able to provide information we hadn't previously considered. The team members we have dealt with are Sarah Carr, Danielle and Demi. They have been really helpful and supportive.

We had a great experience with this company. From the moment we arrived, the team was extremely helpful, friendly, and professional.

Extremely helpful, guiding, professional and friendly service

Really helpful, clear advise and next steps. Lots of information in a simple format and on hand to answer any questions we had. Cathy was really helpful in the design process too.

Bellway took us to view a plot so we got a feel for it first time on the same site, however who we went with instead Ashberry Have been refusing 1 too many times now to view our plot which we have invested a lot of money for, a lot of the choices where chose for us due to getting it toward completion, however we hated the kitchen cupboards (wouldn’t have bought if we couldn’t change as a lot to replace them all ontop of what we are already paying) When asked if we could have a flooring package included too as we didn’t get to choose anything we got it flung back in our faces the sales rep acted like she done us a huge favour as if we didn’t pay for them ourselves as we wanted better ones. Our sales rep, doesn’t seem bothered at all, asked for photos of the plot as they had plasterers in and still yet to receive them, only can accommodate a “meet the builder” during a working week which most people work full time. If we weren’t due to be completed we would have pulled out. Horrendous customer service

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