Ashberry Homes Reviews 

747
•
TrustScore 4.5 uit 5

4,5

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Beoordeeld met 5 van de 5 sterren

We have had a very positive experience buying our home at Kiln Gate, Kilmarnock. Hannah has been excellent from the outset and has been so helpful and knowledge about timelines etc. Hannah has been ef... Toon meer

Beoordeeld met 5 van de 5 sterren

Beautiful houses and designs. Eve at Swinfen Vale made the whole experience so lovely. She was kind, patient and professional from when we went in to select our choices - we couldn’t have asked for a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

The homes are lovely - they are 5*! Their follow up care and reporting problems are a concern hence the 2*, its instant push back when contacting customer service, everything has to become a challenge... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Really pleased with our new home purchase sales staff are amazing and new home outstanding. Tracy and Phil at the Acorns halewood sales are truly outstanding and went through the whole reservation pro... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Huizenbouwer
  2. ook in
  3. Aannemersbedrijf
  4. Woningbouwproject

Over Ashberry Homes

Geschreven door het bedrijf

Welcome to the official Trustpilot page for Ashberry, part of the Bellway family and one of the UK’s leading homebuilders.

Carefully chosen locations, homes that ooze individuality, energy efficiency as standard. From 5-bedroom homes through to 1-bed apartments, new homes are what we do, and we’re proud to do it across England, Scotland, and Wales.

Our range of homes and locations are only enhanced by the schemes we have on offer, meaning that homebuyers of all kinds can enjoy a beautiful new home, no matter their status. It couldn’t be easier to find your perfect home. Especially when it’s an Ashberry home..

Ashberry Homes, proudly part of the Bellway family.
Find my home Why buy new? Customer stories Your journey with ashberry


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

747 reviews

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4,5

Alle reviews

(747)

109 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Easy to use GUI users friendly

Easy to use GUI users friendly

1 februari 2026
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Antwoord van Ashberry Homes

Hello and thank you so much for your kind words! We wish you all the best in your new Bellway home. Thanks again, Sam

Beoordeeld met 5 van de 5 sterren

We have had an excellent experience…

We have had an excellent experience with Ollie Jimminson at Ashbury Homes, Maltings Place in Bishop’s Stortford. From the very beginning, Ollie has gone above and beyond to support us throughout the house-buying process. He was extremely accommodating when helping us choose the right plot and was always on hand to answer any questions we had, no matter how big or small.

Ollie’s knowledge, professionalism, and attention to detail really stood out. He consistently provided clear, honest information and ensured we felt confident and well-informed at every stage. His communication has been prompt and reassuring, which has made the entire process feel smooth, straightforward, and stress-free exactly what you need when buying a first home.

Thanks to Ollie’s outstanding service and dedication, buying our home has been a very positive experience so far. We would highly recommend Ollie to anyone considering purchasing a home with Ashbury Homes.

4 februari 2026
Review zonder uitnodiging
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Antwoord van Ashberry Homes

Hello Daisy, thank you for taking the time to leave this fantastic review regarding the outstanding service you received from your Sales Advisor, Ollie! We wish you all the best in your new Ashberry home and would love to hear back from you once you're all settled in. Thanks again, Zoe

Beoordeeld met 5 van de 5 sterren

Ashberry homes - you’ll be surprised what’s behind the door.

Ashberry homes, a hidden gem in the bellway group.
I can’t praise Maxine and the team on trident way for the friendly manner towards understanding my requirements from a new home and support through the purchase process. Even handling my family lol.
Ashberry homes are a long way above their completion regards quality of home, house design and layout and again quality of support.
I wasn’t initially looking for a new new home, but was sold the dream and looking forward to many happy dreams when my daughter and I move in later in March.
Bellway need to better market this hidden gem of a brand.

3 februari 2026
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Antwoord van Ashberry Homes

Hello Charles, thank you so much for your kind words! We wish you all the best in your new Ashberry home. Thanks again, Zoe

Beoordeeld met 5 van de 5 sterren

Outstanding - from sales to onsite support, couldn't have been any better.

The whole process of viewing, planning, choosing the options alongside all the support and neutral advice for the purchasing and legal aspects, Eve could not have done any more to make our journey of buying a house on the Swinfen Vale development any better. Eve's knowledge, professionalism, combined with an amicable approach were instrumental in our decision to buy. Follow up meetings and visits with Liam and to a lesser extent, Michael, from the site team gave us further reassurance. Moving in went extremely well, the site team were amazingly supportive, offering help and advice whenever needed. The follow up customer care, we spoke with Dawn from their team and were very happy with their support too.
All in all, an outstanding journey, from end to end, I'd have given a 6 if I could!

1 februari 2026
Review zonder uitnodiging
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Antwoord van Ashberry Homes

Hello Neil and thank you so much for taking the time to leave this fantastic review! We're thrilled to hear of the excellent service you received from the team at Swinfen Vale This really is the type of feedback that we strive to ensure we receive!
We wish you all the best in your new Ashberry home! Thanks again, Sam

Beoordeeld met 5 van de 5 sterren

Shelley made everything so easy for us…

Shelley made everything so easy for us and the whole process from viewing the house to moving in was fast and stress free.
She was friendly and caring and gave us confidence each step of the way. Thank you for helping us find our new family home

19 december 2025
Review zonder uitnodiging
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Antwoord van Ashberry Homes

Hello Vicki and thank you so much for taking the time to leave this fantastic review! We're thrilled to hear of the excellent service you received and wish you all the best in your new Bellway home! Thanks again, Helena

Beoordeeld met 5 van de 5 sterren

Outstanding Customer Service from Shelley – Made Our New Home Journey Perfect!

We recently purchased our beautiful new home on the St Mary’s Hill development in Blandford St Mary, and I can’t praise Shelley from Bellway’s sales team highly enough!

From the moment we viewed to when we completed on our property, Shelley has been an absolute star. She was incredibly responsive, professional, and genuinely caring throughout the entire process. Any minor queries or snags we had pre or post-move-in were handled promptly and efficiently – she went above and beyond to ensure everything was sorted quickly, keeping us updated every step of the way with clear communication and a friendly attitude.
Shelley’s knowledge, patience, and dedication truly made what could have been a stressful time completely seamless and enjoyable. It’s clear she takes real pride in her role and cares about customer satisfaction.
Thank you, Shelley, for making our experience with Bellway so positive – we’ve fallen in love with our new home, and your support has been a huge part of that. Highly recommend Bellway Homes 5*

15 december 2025
Review zonder uitnodiging
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Antwoord van Ashberry Homes

Hello Carl, thank you so much for taking the time to share your experience! We’re thrilled to hear of the fantastic service you received from your Sales Advisor, Shelley. This really is the type of feedback we strive to ensure we receive, please be assured your comments will be passed along to the divisional team. We wish you all the best in your new Bellway home and would love to hear back from you once you’re all settled in. Thanks again, Helena

Beoordeeld met 5 van de 5 sterren

From start to finish

From start to finish, Dawn, Mary, and Kim could not have done more to help from Bellway & Ashbury, alongside Lisa, Hayley, Alex, Steven at the New Homes Group. While I know their role is to sell houses, the personal touches and regular update calls genuinely made all the difference during what can be a very stressful time when moving into a new home. An excellent team, backed up by excellent people.

Just a small side note: when dealing with any service or the people providing it, being rude or getting frustrated is never the answer. They will always help where they can and when they can. Sometimes it’s worth taking a breath and remembering they are people too. You wouldn’t want a member of your own family spoken to disrespectfully, so let’s not do it to others. We’ve all been there 🙂

17 januari 2026
Review zonder uitnodiging
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Antwoord van Ashberry Homes

Hello Petey and thank you so much for taking the time to leave this fantastic review! We're thrilled to hear of the excellent service you received from the whole team. This really is the type of feedback that we strive to ensure we receive!

We wish you all the best in your new Ashberry home! Thanks again, Zoe

Beoordeeld met 5 van de 5 sterren

Friendly and Thorough

Shelley was very friendly and accommodating and went out of her way to meet our needs for purchasing our new property. She was very thorough and made the process feel very simple and straightforward for us. We would highly recommend her if you are planning on buying a new home!

10 januari 2026
Review zonder uitnodiging
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Antwoord van Ashberry Homes

Hello Oscar and thank you so much for taking the time to leave this fantastic review! We're thrilled to hear of the excellent service you received and wish you all the best in your new Ashberry home! Thanks again, Sam

Beoordeeld met 5 van de 5 sterren

Sales Team

The sales manager Karen was so helpful. The day we reserved the other Karen was in charge and she could not have done enough to help us choose which home to have and secure the home of our dreams.

Ashberry also offer some fab incentives too.

5 januari 2026
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Antwoord van Ashberry Homes

Hello Frisby and thank you so much for taking the time to leave this fantastic review! We're thrilled to hear of the excellent service you received and wish you all the best in your new Ashberry home! Thanks again, Alex

Beoordeeld met 5 van de 5 sterren

We bought a home at the Forster Park…

We bought a home at the Forster Park development. Although there were a few minor issues during the process, everything was handled well and we received the house smoothly and without any problems, earlier than the expected completion date.

Agata was very helpful throughout the process and genuinely tried to resolve any issues that came up. They also made a nice gesture regarding our garden, which we really appreciated.

8 december 2025
Review zonder uitnodiging
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Antwoord van Ashberry Homes

Hello and thank you so much for taking the time to leave this fantastic review! We're thrilled to hear of the excellent service you received from the team at Forster Park. This really is the type of feedback that we strive to ensure we receive!
We wish you all the best in your new Ashberry home! Thanks again, Sam

Beoordeeld met 5 van de 5 sterren

A positive experience

From start to completion we have had a great experience buying with Ashberry Homes.
Shelley was professional but warm, went out of her way to make buying our home a positive experience. She gave good sound advice and because of this our contract was completed in a five week turnaround.

18 december 2025
Review zonder uitnodiging
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Antwoord van Ashberry Homes

Hello Paige and thank you for taking the time to leave this fantastic review regarding the outstanding service you received from your Sales Advisor, Shelley. We wish you all the best in your new Ashberry home and would love to hear back from you once you're all settled in? Thanks again, Alex

Beoordeeld met 5 van de 5 sterren

We were kept informed every step of the…

We were kept informed every step of the way, all the sales assistance we have dealt with were so lovely and helpful with any queries or questions we had. As first time buyers everything a little stressful but the Ashberry team have made the process so much easier!

21 december 2025
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Antwoord van Ashberry Homes

Hello Tia, thank you for your excellent review! We wish you all the best in your new Ashberry home and really appreciate you taking the time to leave this review. Many thanks, Alex

Beoordeeld met 5 van de 5 sterren

Great experience reserving our first home

Amazing service reserving out first home! given so much information and kept up to date.

17 december 2025
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Antwoord van Ashberry Homes

Hello Zoe and thank you so much for your kind words! We wish you all the best in your new Ashberry home. Thanks again, Sam

Beoordeeld met 5 van de 5 sterren

Helpful

The staffs were really helpful nice and friendly.explaining things and answering my questions calling me back when they missed my call, they were really on top of things

23 december 2025
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Antwoord van Ashberry Homes

Hello Esther and thank you so much for taking the time to leave this fantastic review! We're thrilled to hear of the excellent service you received and wish you all the best in your new Ashberry home! Thanks again, Zoe

Beoordeeld met 5 van de 5 sterren

Hassle free

Hassle free
Hassle free, fast and efficient service with no delays or hiccups! Bought my new home in under 8 weeks! Highly recommend!

3 november 2025
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Antwoord van Ashberry Homes

Hello and thank you for your excellent review! We wish you all the best in your new Ashberry home and really appreciate you taking the time to leave this review. Many thanks, Sam

Beoordeeld met 5 van de 5 sterren

I love Ashberry Homes

I love Ashberry Homes. I was most fascinated by their architectural designs, the location of the estate and their sales advisor. Eve was very patient in disseminating information to me. She was very understanding and pointed me to the resource that I needed to help inform my decision.

7 december 2025
Review zonder uitnodiging
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Antwoord van Ashberry Homes

Hello Fisayo and thank you so much for taking the time to leave this fantastic review! We're thrilled to hear of the excellent service you received from Eve! This really is the type of feedback that we strive to ensure we receive! Many thanks, Sam

Beoordeeld met 5 van de 5 sterren

Happy customer

We recently bought from Ashberry Homes in Stargate Meadows - our first experience was with Jill who was lovely and we didnt feel pushed to buy or anything. This was when we were in the house browsing phase.
When we decided to buy, (and most of our subsequent encounters) was with Demi who has been an angel from start to finish. As a couple who wanted to buy a house, but didn’t understand the concept and process very well, it was super helpful to have a customer advisor who can support and fill us in with any queries. Very responsive and impressive too I must say. We also got a lot of incentives from Ashberry. We met Sarah on completion day who was very lovely too.

The comment from the prefessional snagger was that our home is a good build with no major concerns.

I absolutely recommend Ashberry/Bellway to anyone thinking of buying a house.

28 november 2025
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Antwoord van Ashberry Homes

Hello Muna and thank you so much for taking the time to leave this fantastic review! We're thrilled to hear of the excellent service you received from the team at Stargate Meadows. This really is the type of feedback that we strive to ensure we receive!
We wish you all the best in your new Ashberry home! Thanks again, Sam

Beoordeeld met 5 van de 5 sterren

Ashberry Homes and Agata have been amazing…

Ashberry Homes and especially Agata has been super helpful and patient with us. They have helped us to find our dream home and the communication was very good, always had updates for everything. Truly appreciate their support and dedication. We couldn’t ask for more. Thank you and we can recommend them to everyone 🫶🏻

11 november 2025
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Antwoord van Ashberry Homes

Hello Veronica, thank you so much for your kind words! We wish you all the best in your new Ashberry home. Thanks again, Zoe

Beoordeeld met 5 van de 5 sterren

Big shoutout to Julie in Lucas Gardens!

Big shoutout to Julie in Lucas Gardens development for making the buying process for us so smooth. It can be so stressful for first time buyers but thanks to Julie who supported us and recommended us the right people we finally have a beautiful house! She even came in to check on us on our first day after moving in and we really appreciate that. Thank you Julie.

24 november 2025
Review zonder uitnodiging
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Antwoord van Ashberry Homes

Hello Drosia and thank you so much for taking the time to leave this fantastic review! We're thrilled to hear of the excellent service you received from the team at Lucas Garden. This really is the type of feedback that we strive to ensure we receive!
We wish you all the best in your new Ashberry home! Thanks again, Team Ashberry

Beoordeeld met 5 van de 5 sterren

Very friendly staff

Very friendly staff, Hannah at Fardale hill in particular has been great, so helpful and has explained everything

21 november 2025
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Antwoord van Ashberry Homes

Hello Louise and thank you so much for taking the time to leave this fantastic review! We're thrilled to hear of the excellent service you received and wish you all the best in your new Ashberry home! Thanks again, Sam

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