Ashberry Homes Reviews 

Jos at the Blandford site was absolutely amazing! She was very patient with us and showed us around any plots we wanted to see (including multiple visits). Jos knew the site extremely well and her knowledge was truly amazing.
The houses are very well built and, although the finishes aren't exactly what we would have chosen, I understand that a number of upgrades are offered depending upon the time of order.
Would highly recommend Ashberry Homes and would use again in the future.

Ashberry Church View Callerton Newcastle Upon Tyne, totally unfinished estate, road still with temporary base, paths unfinished, landscaping areas are embarrassing, just finish the estate Please 🙏

Our experience with Ashberry Homes began positively. The team initially presented themselves as professional and knowledgeable, and the build itself was completed efficiently and to a high standard.
However, after paying the reservation fee, we encountered several frustrations. The sales team repeatedly warned us that any delays from our legal representatives could result in the loss of our plot. Despite our efforts to explain that these matters were beyond our control, the response we received was largely unsympathetic. We were also disappointed that requests to view the build’s progress—to better plan our interior design—were not well accommodated.
Post-completion, the most significant concern has been the ongoing maintenance and site management. The grass throughout the estate remained overgrown for nearly a year, numerous newly planted trees have died, and the general appearance of the development is already beginning to deteriorate. As the site has not yet been adopted by the local council, responsibility currently lies with Ashberry Homes.
Based on these experiences, particularly regarding post-sale care and communication, I would be hesitant to purchase another property from Ashberry.

So far so good. We have dealt with Jordan at Great Dunmow Grange, Beaumont Park. She has been absolutely fantastic in the way she’s looked after us. Cannot wait to move into our brand new home in October . Jordan is an absolute credit to Ashberry Homes, positive , helpful, informative and welcoming.

A pleasure from the start. The houses are gorgeous and in a great place but the best part of the process so far is the way that we have been looked after by the sales rep, Eve.

The sales advisor Jordan was so helpful and friendly and I felt like she really cared and wants me to be happy. She explained everything so well and went above and beyond to please me and make it a good experience. I was not rushed at all and felt like she really took the time to make me feel comfortable.

Paul made the property viewing experience stress-free and informative. Would definitely recommend speaking to him if you're looking at properties in Ashberry, Braehead.

Amazing and very helpful sales team.... namely Cody at Horwood Gardens Leicester....
So thorough and honest in all aspects which really sold the house to us.
Recommended the perfect plot for our needs.
We would like this to be relayed over to the management team and Cody herself too...
She's a great asset to the company.

They are excellent and very professional in service. Very considerate and helpful. Was able to buy my desired home effortlessly. When It seemed that it wasn't going to work due to affordability issues, they inincreased their incentives and made it affordable for me

Visited Yew Tree Meadows, what a lovely experience. The site representative was so helpful, she could not do enough for us. Beautiful homes, lovely company, super on site repressive *****

Best experience

Good service

Jordan was extremely kind and helpful, showing us around the development and very knowledgeable.

Beautiful houses, dawn has been extensively helpful, but my god this is a complicated process

We as first time buyers have been enjoying the Ashberry Newmains experience with the sales office and the site supervisor.

We felt very much welcomed, and any sort of question that we had was answered clearly and concise. We were also shown a similar plot to ours as there wasn’t a show room available so that we could see the inside of it.

We have also been kept in touch with by the sales person :)

Very helpful making the process stress free upto now. Dawn has been especially helpful. Hopefully continues to be this stress free up untill l am inn and calling it home.

Nothing good to say about the sales staff on this site. I decided to visit Milton Keynes last minute, and after realising I liked the area, I noticed a few new developments and decided to call Countryside ahead.

During the call, I asked if there was any availability for an appointment. I was told they were "very busy," but that I could pop in. He asked what time I’d be arriving, I gave an estimate, and made my way there.

When I arrived, I saw TWO sales consultants on site – and NEITHER of them had clients. I walked in and said I was the lady who called earlier. He showed ZERO interest in sharing any information about the development. No brochures, no offer to help, nothing. I had to go and serve myself.

I asked to see the showroom and spent about 20–30 minutes there, trying to ask questions and learn more. The entire time, he stood there with an arrogant, uninterested posture – like I was somehow INTERRUPTING HIS DAY. And honestly, THAT'S EXACTLY WHAT IT FELT LIKE, considering the place was completely empty.

Not once did he ask for my name, offer to take my contact details, or suggest following up. Instead, he said, "Everything can be found on the website."

To be honest, I felt a level of discrimination in the way I was treated.

This company seriously needs to train their staff better. I’m a homeowner, and never in my life have I been treated like this by a salesperson.

I’ve completely lost interest in your developments. Thank you.

---------

YOU ARE REQUESTING INFORMATION FROM WHO? You sales person didn't EVEN got my email address or anything. Is this a standard message to make people believe you do anything with the reviews? NOP. I stand by what I wrote about my experience

Everything about the property was explained thoroughly to us. Communication was excellent, Staff really helpful. Would thoroughly recommend.

As first time buyers, our experience was made to be enjoyable, supportive, and as stress free as possible. No question or request was too big for Claire, she has been incredibly patient with us. We have really appreciated the support from Claire, I would recommend her to anyone!

Michael has been so very kind and patient with me, explaining everything clearly and happy to answer any of my questions. He's a huge asset to the company.