AstroAI Reviews 662

The company responded quickly and easily via their email process. They were quick to offer a solution to solve my issue and keep me as a satisfied customer. I appreciate their willingness to make it right.

Small footprint. Easy to carry in backpack or saddlebag. Inflator has many choices and is well designed. So far very happy with the purchase

Standing by their product with prompt, courteous service.

Recently purchased 2 . Both worked right out the box after charging. Had a problem registering them for extended warranty but their customer service was very responsive and we we got it straightened out quickly.
Dave

Très impressionné par la rapidité du service et le service à la clientèle.

Customer service prompt, polite and thorough.

Best support
Knowledge
Fast response
Product reliability

Email contact resulted in missing part being identified and provided.

Excellent customer service

Very good customer service,was second to none,sorted my problem out with no bother 👍👍

Customer service was quick to respond to my initial request for help with a problem I had with the product. After they determined that the product was faulty, they issued a replacement immediately and I had it within 4 days.

Great made the issue resolved. Above and beyond service

Tire pump delivered in good condition and I like the warranty attached to it to

Great customer service.

We bought a combined car tyre inflator/battery charger but after less than six months it stopped working at the critical point that I had a puncture and needed the inflation pack! The company responded really quickly to my concerns. They offered an alternative but this didn't have the same features (as only inflated tyres). The did subsequently approve a full refund. Only 4 stars for experience as a similar product was available, but it would have cost the company £10 more that what we'd originally paid and they said that it didn't meet their replacement policy. I thought it would have been a reasonable gesture, given I was stranded when their product failed to work!

Yolanda was wonderful! My issue was resolved in an incredible time manner. Awesome customer service!

My defective scraper was replaced at lightning speed - I had it 2 days after my initial contact with customer service. Very impressive!

I purchased an Air Compressor from AstroAI through Amazon, last fall. I used it to send air pressure to my Travel Trailer's plumbing as part of winterizing it. I did not use the Air Compressor again until we took the trailer out in the Spring of this year. I was using it to put air in the tires of the trailer when it stopped working. Amazon said I was out of the 90 warranty, so I contacted AstroAI to see if they could help me. They could not have been nicer in their correspondence and after I provided some details, they sent me a replacement Air Compressor. I am very appreciative for this quick solution and professionalism. Great customer service makes me a repeat customer!

Great product and first rate customer service. Will definitely buy from this seller again.

I purchased this car starter through Amazon and ran into an issue while using it. Since the Amazon return window had already passed, I contacted the seller directly. They handled it with incredible kindness and speed, sending me a replacement in no time. This was hands down the best after-sales service I have ever experienced. I now have complete trust in this company and highly recommend them to future buyers!