Such great products and equally amazing customer service going above and beyond to assist with all queries big and small and so responsive and quick. I bought my superb bbq and outdoor furniture over... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Prompt delivery, well packed plus a small paint sample for any scratches ( which hopefully will not happen) the bistro set not only looks good quality the chairs are very comfortable. I wanted comfo... Toon meer
Bedrijf heeft geantwoord
The product is wonderful and I cannot wait to relax in it either this year if we get more sun or future summers. The delivery company were great communicators, delivered on time and with care. Value... Toon meer
Bedrijf heeft geantwoord
I recently bought the aviator loveseat and sadly within a few days faults appeared and stitching became loose leaving some gaping. I contacted customer service and they gave some tips on moving the fa... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Atkin and Thyme
Geschreven door het bedrijf
We're Atkin and Thyme.
A dedicated team driven by a shared passion for helping you turn your house into a home.
Our British design team works tirelessly to create our hand made indoor and outdoor furniture collections that reflect our commitment to quality and creativity.
We work with a small number of suppliers who share this commitment. Together we craft great quality pieces with an emphasis on design that will earn a place in your home for years to come.
Explore our carefully curated furniture collections, where you'll find timeless designs with a touch of vintage charm and luxury.
Our UK based customer service team are here to help with any issues that may arise or questions about our products.
Unique hand-crafted design for over a decade Atkin and Thyme started its journey in 2014, and as we celebrate our tenth year, we’re just as passionate about interiors as we were when we first started out.
Over the years, we've introduced countless lines of unique hand-crafted furniture, working with artisans to make them in limited batches. Each of these pieces is a carefully crafted special piece of furniture that can’t be found anywhere else.
Recently, we've expanded our horizon, introducing a comprehensive collection of garden furniture and accessories, extending our commitment to providing distinctive pieces for your home.
We invite you to immerse yourself in our world of statement furnishings and accent pieces, curated with passion and care.
Contactgegevens
Dew Mead Farm, SG7 5HG, Baldock, Verenigd Koninkrijk
- 01462 412 100
- info@atkinandthyme.co.uk
- www.atkinandthyme.co.uk
4,3
Uitstekend
475 reviews
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Heeft 84% van zijn negatieve reviews beantwoord
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Fabulous quality
Good level of contact.
Fabulous quality and very reasonable price.
Wouldn’t hesitate to buy something else.
22 maart 2023
Good delivery time
Good delivery time. Furniture was good quality would use again. Very pleased with the service.
27 februari 2023
Bought 2 of the Greenwich Bedside sets…
Bought 2 of the Greenwich Bedside sets of drawers. What looked lovely on their website turned out to be awful cheap junk.
There were sharp screw ends poking through the back of the unit which I cut myself on when unpacking and all three of the drawers in one of the units won't open properly two are stuck completely halfway and one is absolutely un-moveable. The other set the middle drawer won't open at all.
Sticker on the back made in India and I am surprised this rubbish lasted the trip. Wasted almost £600 and won't ever buy from them again. One star is more than enough. Tried to get them replaced but no one answers phone or email and in the end reluctantly gave up. AVOID, AVOID, AVOID. Furnished an entire new home in the last 8 months and this is the only poor review I have had to write. Next time sticking to John Lewis, White Company and other reputable suppliers. Read many of the other reviews on here and negative all same the same type of issue and the positive clearly have been written by the company. AVOID AT ALL COST!!!!!
13 maart 2023
Review zonder uitnodiging
Antwoord van Atkin and Thyme
Hi Dave M. We’re sorry to hear that you are unhappy with your purchase. Our customer services team is available Monday to Friday from 9am until 5pm and we would be happy to talk to you to resolve the issues. Please contact us at info@atkinandthyme.co.uk and we will get back to you straight away. Many thanks, The Atkin & Thyme Team
Beautiful piece of furniture
Beautiful piece of furniture. I formed of delivery and process at all times. Will certainly purchase from again.
16 februari 2023
Amazing amazing amazing
Amazing design. Bedside table came securely packed. Delivery was also really smooth and quick. It was so easy to assemble and I’ve been getting many compliments for the bedside table now!
21 februari 2023
Excellent quality
Excellent quality. Ive bought a drinks trolley, side tables and a coffee table from Atkins&Thyme - very pleased with it all!
20 januari 2023
From ordering to delivery there were no…
From ordering to delivery there were no delays. Item shipped to shipping company successfully
Item packaged well
28 februari 2023
Super fast delivery plus awesome…
Super fast delivery plus awesome customer service when I had an enquiry.
2 februari 2023
Thrilled with my new sideboard…
I’ve recently had issues with furniture I’ve bought online — both with the quality of the furniture itself, with customer service and hidden extended lead times. Three times leading up to my purchase with Atkin & Thyme, I had to cancel, with one time turning into a bit of a nightmare. For that reason, I was nervous ordering once again…online. But I’m so glad I did.
My new Jumeirah sideboard is absolutely beautiful — bigger than it appears in the images and quite substantial. The design is impeccable. It fits into the space perfectly.
But on top of that, I was also impressed with customer service. They responded to my emails promptly and everything they said was straightforward and honest. And just as professional were the delivery people who delivered the piece right on time, within a week or so. They couldn’t have been nicer. I was so happy, in fact, I tipped them £20 (I’m American). I think they thought I was mental.
I am absolutely delighted with Atkin & Thyme.
15 februari 2023
Review zonder uitnodiging
Our coffee table is gorgeous!!
Our coffee table is gorgeous; looks so much more expensive than the price we paid. We could not have asked for a better experience!
3 februari 2023
I am very pleased with the quick…
I am very pleased with the quick service and delivery organisation.
14 februari 2023
Great experience!
We bought the 'Lily' carved wood table from this company with a solid marble top. After an awful experience from the last company we tried I was concerned this may be damaged too but it arrived in perfect condition, well packaged and in just a few days.
The table wasn't cheap but is great value for money and looks lovely in our lounge. Really happy!
1 februari 2023
Review zonder uitnodiging
Beautiful chest of drawers and drinks…
Beautiful chest of drawers and drinks cabinet delivered into the rooms they needed to be in with a great delivery time. Wish I had found this shop earlier!
13 februari 2023
Worried now…
Worried now…. Have ordered a table …. Can’t get hold of the company by phone or email. The dispatch note says the table has been sent by DPD but tracking links to DHL and tracking number not linked to either courier. Hoping not a scam.
9 februari 2023
Review zonder uitnodiging
Bought light and delivery was perfect…
Bought light and delivery was perfect and love the light.
Professional and lovely items in stock.
9 januari 2023
Really pleased with the product
Really pleased with the product. Looked even better than in photograph.
16 januari 2023
Still awaiting a reply to a complaint
A foot is loose on the table when it was delivered. I sent a message on your website, but have not yet received a reply.
19 januari 2023
Excellent customer service.
23 januari 2023
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