i ordered some tripps two days ago, i’m not sure why there are so many negative reviews— i had some concerns and they responded via email within a few hours. it was shipped quickly and i had no issues... Toon meer
Bedrijf heeft geantwoord
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i ordered some tripps two days ago, i’m not sure why there are so many negative reviews— i had some concerns and they responded via email within a few hours. it was shipped quickly and i had no issues... Toon meer
Bedrijf heeft geantwoord
Absolute scam of a company, sent me a product they dont even stock. Contacted them multiple times through multiple channels. It was only when I opened a PayPal dispute they responded to... Toon meer
Bedrijf heeft geantwoord
Agree with all the bad reviews. Waited over a week for items to be dispatched. Returned as arrived too late. Waited a week for them to say they accepted the return. 2 weeks later I've just been told i... Toon meer
Bedrijf heeft geantwoord
My daughter ordered some demonia boots for her Christmas present. We paid and pre ordered in November. We were expecting them January. I have emailed customer service and mentioned on social media a... Toon meer
Attitude Clothing Co. is the UK's original online retailer of alternative, gothic, punk, rock, streetwear and rockabilly clothing, shoes, band merch, band T-shirts. Overseas shipping!
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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 59% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
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I didn't receive my order. Don't buy anything from this company.
I placed my order on Wednesday, 2nd July. The following day, the status changed to "Awaiting Dispatch," and it remained the same through Friday. I sent a message via my account on the website to ask about the status of my parcel. Barry got back to me on Monday morning, just before 7am, and said he’d look into it. We stayed in touch throughout the day, and it turned out that one of the items I ordered was no longer in stock, which caused the delay. I’ve been told I’ll be receiving a refund for that item soon.
Thankfully, my parcel arrived today (Tuesday) with everything I ordered - except for the out-of-stock item. I’m really happy it all arrived safely, especially after reading some of the reviews which made me nervous that I might lose my money. Glad that wasn’t the case!
Ordered two items,took over a week to dispatch them.
They were not suitable and they took forever so found alternative somewhere else. Returned them and it’s been nearly 3 weeks and still no refund
if they don't have it in stock, do not pay for item and wait. when it is back in stock (if it ever does come back in stock) buy it then or you will have a fight on your hands to get a refund!!!
Ordered the famous set of the “stretchy and non wrinkling” shirts, it’s been 2 weeks and the shipping update says “on the way”. I’ve tried contacting customer service and have not gotten a response. I wish I would’ve checked reviews before “donating” my hard earned money to them.
I ordered a dress on april 10th. It took them a week to dispatch the order. Up until this day the package has not moved. I contacted them but haven't got a reply yet.. so I suggest not ordering from them.. since the overall reviews are not great. I wish I had researched them before I ordered. I don't think I will ever receive my dress or get my money refunded. What a waste. Lesson learned I guess.
I do not recommend this company.
I bought a jacket and I thought I had sized up but it was small and unflattering. So I returned it (which was an annoying process). It then took them a week and a half to "accept" my return and that they will give me a refund after they take away return charges (which is ridiculous). Anyways another week after they said I'll get a refund, I still don't have it.
Really bad service and answering
We ordered two pairs of Demonia platform boots from Attitude clothing: Demonia Bear 265 platform boots size 8 women's and Demonia Cult Stack 308 zigzag strap platform boot male size 9.
First, their customer service was excellent! A little problem with the website when I first tried to order meant I couldn’t place my order on Sunday. I contacted customer service by email and got a reply within a few hours, late in the evening on a Sunday! The problem (a little IT glitch) was fixed the next day and I placed my order.
The boots were ordered on the 3rd March and arrived on the 8th (they were special order so had to be ordered in to Attitude Clothing who then sent them on to me). They used parcel force so I had a notification of a 2 hour window to be in, which was useful.
The boots are vegan leather and the most incredible quality workmanship! I am so impressed! My husband's boots (the size 9 boots) fit him perfectly. Mine (the women's size 8 boot) are very roomy and really were a half a size too big for me but they are comfortable with a couple of insoles and thick socks. You might consider ordering a half size smaller.
The trousers we ordered (Heartless Evora Pants) are, again, exceptional quality in terms of the workmanship and material.
I highly recommend this shop because of the quality of their products and the friendliness and quick response from their customer service.
Because of the reviews on here , I was quite hesitant to place an order with the shop but did it anyway. I paid £155 for a pair of Tripp NYC jeans and they were dispatched the day after my order and arrived within 2 days in brand new condition. Very happy with the order!
Items never arrived at my pick up point so I emailed them as on the site it said processed but no tracking for the item at all kept checking emails and emailing them as I know collections is time sensitive only when I opened a PayPal dispute did they get back to me to offer me a partial refund on the item as it was sent but was returned and they only updated the tracking after it was returned so I had no hope in ever collecting it as no code was sent to me 17.99 they want to refund me out of the £29.97 they took from me. What a joke will never order again from them and I advise all to avoid very scammy company to do this
Wrong size and “next day delivery” took a week.
Spent nearly £300 at this retailer. I paid for next day delivery and it took 7 working days. The £100 pair of shoes I ordered for my daughters birthday arrived and were the wrong size despite the right size being printed on the shipping receipt. The clothing was poor quality and the sweater had clearly been worn before as was covered in dirt, random bits of fluff and the label was missing. Will not be using this website again.
For the love of God, can someone explain the sizing, please?? By my guess, a size 14 is a 4XL?? Says the measurements are in inches, but clearly CM?
DO NOT USE THIS COMPANY.
THEY TOOK MY MONEY OVER £140. DID NOT DISPATCH THE ITEM AND WERE ABUSIVE ON THE PHONE WHEN I ASKED FOR A REFUND AND PUT THE PHONE DOWN ON ME.
THE WORST CUSTOMER SERVICE I HAVE EVER COME ACROSS.
The product was very thin and poor quality, shipping was pricey and slow. Ordered a 'medium' but it came up absolutely tiny. Considering the poor quality and the fact it was way too small I started a return.
They recognised the return straight away, but never credited the refund. I waited a week and still no refund. Raised a support ticket, waited another week, no response. In the end I rang them and they said it would be processed later that day. Very poor! If a return is accepted, the refund should be processed there and then.
Make me wonder how many people start a refund and they never actually issue it! I would suggest shopping elsewhere.
My experience with this company is a positive one. The order I placed was dispatched quickly and arrived within 3 days. Unfortunately there was an issue with the item on arrival but after contacting them via their email the matter was dealt with swiftly and a replacement was delivered to me the next day. You could not ask for better service, it was friendly and professional, and the product itself I was super happy with. I give Attitudeclothing full 5 stars and will happily and with confidence buy from them again.
Do not order from here. The worst company. Poor customer service and poor quality. It’s been 2 weeks and I keep chasing a refund and still nothing. What a joke!!!!
Ordered for the first time this week. Took a chance since the reviews on here were mixed. Have to say order arrived pretty quickly and it's exactly as described. Very happy indeed
TWICE ive ordered in the sale a pair of demonias and both times a few days later they send me an email saying the item is out of stock, even though they’re still currently available to purchase on the site? Sick of them doing this, really unreliable and I won’t ever order from them again.
Awful Customer Service. I sent an email and never got a response.
Awful products as well, they are doing drop shipping, I found the same article on Temu for £10 cheaper. Ridiculous, don’t fall into the trap.
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