i ordered some tripps two days ago, i’m not sure why there are so many negative reviews— i had some concerns and they responded via email within a few hours. it was shipped quickly and i had no issues... Toon meer
Bedrijf heeft geantwoord
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i ordered some tripps two days ago, i’m not sure why there are so many negative reviews— i had some concerns and they responded via email within a few hours. it was shipped quickly and i had no issues... Toon meer
Bedrijf heeft geantwoord
Ordered some last minute birthday presents for my daughter and arrived swiftly. Very happy with everything and made her day! Thank you very much, will be ordering again.
Absolute scam of a company, sent me a product they dont even stock. Contacted them multiple times through multiple channels. It was only when I opened a PayPal dispute they responded to... Toon meer
Bedrijf heeft geantwoord
Agree with all the bad reviews. Waited over a week for items to be dispatched. Returned as arrived too late. Waited a week for them to say they accepted the return. 2 weeks later I've just been told i... Toon meer
Bedrijf heeft geantwoord
Attitude Clothing Co. is the UK's original online retailer of alternative, gothic, punk, rock, streetwear and rockabilly clothing, shoes, band merch, band T-shirts. Overseas shipping!
Verenigd Koninkrijk
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 59% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
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My £120 order never arrived, I have been trying to get my money back for three months and this company has taken no accountability for the fact I have had money stolen from me. When I called and spoke to them, a passive aggressive woman told me I would need to go to the police, which is absolutely pathetic. The customer service is shocking, response times have taken weeks upon weeks with constant chasing from me. They only seem to have one woman dealing with customer service, and she has been exceptionally useless. Do not buy from this place, an embarrassing excuse for a company, I'm sure the staff are really proud of themselves for working here.
Excellent customer service. Item was out of stock and when was re stocked my order was personally delivered to ensure I had it in time for Christmas. Couldn't praise this company enough. Keep up the good work 👏 🙌 👍
Waited absolutely ages for my order. It came & its shockingly bad quality.
Really hard to send items back.
Now I have been promised my money back for about a fortnight.
I’m going to trading standards hopefully they will stop these thieves, they owe me £113.00 absolutely gutted, just before Christmas & have had Money stolen from me.
If you have had a bad experience like me please report this company, to Trading Standards & get them closed down.
half my products were faulty and they told me to expect cheap crap because that's what they sell. find that pretty offensive because half the brands they sell are not cheap crap, they just are awful people who run this company. buy direct from the brands and not from attitude clothing.
In my 27 years of being alive this has got to be the WORST company and customer service I have ever experienced. I really recommend you don’t order from this site! I’ve never wanted or needed to take something further with a company but I’m getting ready to sue this company for their bad practice!
Terrible arrived late, total tat, called them numerous times only one person Aimee for calls and emails cant help you at all so dont bother with that just make sure you pay with paypal and then you can finally get your money back.
The quality of the boots I bought was terrible, to the point that they are now unwearable after only being worn a few times. Attitude would not offer a refund as they'd been worn. They are incredibly slow to process any kind of customer feedback. I do not recommend buying anything from this company.
Horrible quality, terrible customer service and I'm still trying to return my item.
Great price and quick delivery. I had a query re the status of my order so had to contact customer services. They went over and above to help me and even emailed me the next day to give me an update. I will definitely be buying from Attitude Clothing again.
Really wouldn’t use this place ordered a necklace recently the picture looked amazing but when it came it was just a almost 2d cut out of some alcrylic with some little bits of paint whiles the pictures seemed like a very detailed 3d necklace very unhappy
We ordered some demonia boots on the 9th of May. They were shipped in time. Great condition. Packaging excellent. Cannot fault you guys Keep up the good work!!!
I bought quite a few things and everything was received in perfect condition having been individually professionally wrapped with bubble wrap. There was an unusual complication when I tried paying with my card and had to use an alternative payment method. I even had to check only one payment had been taken. I also aimed for the £50 free delivery seemingly without restrictions but could not attain it. The delivery though only took a week which is pretty good.
I've only purchased from this company once but so far I am happy. The clothes I ordered look better in real life than they do on the website, they are good quality and fit perfectly. The only issue I had was the website saying my products would be delivered within 2 days, however I did not get a dispatch email until 5 days later and delivery the day after, so a total of 6 days. Which is fair enough, I don't mind waiting, however it is annoying that they didn't honour the dispatch time and postage that they offered on the website. Nevertheless, I am happy with the products I ordered and everything was well packaged and arrived safely with no damage. I will be buying from this company again.
Purchased a bowl and spoon set, delivery was prompt and hassle free - the spoon was missing however when I called I got through to a super nice person who arranged next day delivery of the missing spoon.
Very satisfied with all aspects.
I am surprised at some of these reviews as I've had to be refunded/ sent a replacement a couple of times over the last few months and they've been amazing both times.
I am very happy with my most recent purchase from Attitude Clothing and wanted to share my experience. I've previously been burned in the past with other online Goth / Alternative clothing outlets ripping customers off with fake product images and extremely poor quality garments (Wish quality clothes at 200% markup). This was absolutely not the case with Attitude Clothing! I purchased 3 pairs of men's pants which all arrived in good condition in a timely manner (delivery to mainland UK address). The synthetic fibre blend makes them very comfortable to wear, they fit perfectly and look great. I'm confident enough in the experience that I would purchase from them again.
Selection is okay but the customer service is absolutely dire - nobody replies on anything to help with orders, they need a live chat or something
For the past 6 months or so I've been buying a brand of hair dye called Lunar Tides. I know they're from America so are obviously imported in but the dye is so good! Unfortunately, attitude clothing have stopped selling it and I can't buy it now without paying extortionate shipping fees.
I've tried contacting Attitude clothing to ask them for a reason as to why they've stopped selling as it seemed they kept selling them pretty quickly. They have not responded to my email nor my Instagram message. Poor customer service from them and I won't buy from them ever again. Well done (sarcasm).
I want to say a BIG thank you to Amy, through no fault of this company my parcel went awry, Amy went above and beyond to get me a replacement which arrived the next day. The quality of the products are amazing and my husband loved his gift of a new wallet. I was extremely impressed with the rings and the Beelzebat ornament. Highly recommended company.
I placed two orders within three days of each other, the first was for a pair of Demonia platforms and the second for some clothing and household items. The clothing was dispatched via standard delivery after 3 days but there was no word about the shoes. Two days later the c+h items arrived as described. As for quality, they are your stereotypically marked-up, delicate goth clothes with wildly inaccurate size charts. If you've owned goth stuff before then you know what I mean. That being said, I love them. By the time these items arrived it had been 7 days since I ordered the shoes with no word.
A few days later I emailed Attitude and received a swift reply assuring me the shoes were dispatching soon. I live in England and the shoes were listed as available via standard delivery, in stock and ready for dispatch. Over the subsequent days I received 2-3 emails (without prompt) reassuring me that my shoes were dispatching 'this week' and 'shortly'. I was annoyed by this point. Two days after the last email, the shoes dispatched and arrived quickly. They are as described. I do not wear my shoes outside which is why I felt comfortable buying Demonias considering they are notorious for having a short lifespan. I sized up and they are extremely comfortable. I love them but I wouldn't order again because I do not appreciate being lied to about stock levels with 'COVID' being used as an excuse to cover for the fact they DO NOT stock their shoes and when you place an order they order them in from the manufacturer. Restrictions were lifting or gone by this point and smaller companies/indie sellers were able to provide undisrupted service.
The main piece of feedback it is that this company needs to keep up with contemporary dispatch times and accurately label their products. I will not order again because I can buy the same brands elsewhere and receive them within 2 days.
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