Attitudeclothing Reviews 

Ordered from Attitude Clothing a few times now, mostly for my daughter. I recently placed a big order as part of her 21st birthday presents and although it was really well packaged, unfortunately one item was damaged when it arrived. Contacted customer service and the item was replaced the same day. Can't ask more for that. Daughter is always happy with the quality of the clothes and items we have ordered. Thanks Attitude :)

As a consumer, you have every right return something that you've bought online and found unsuitable, for whatever reason. Poor Attitude Clothing makes their Returns process as difficult and stressful as possible, in the hope that you'll give up and not bother.
They say it's 'important' to follow their Returns policy, but it doesn't even work. You select the item you want to return and press the Return button, but it won't register. They say you have to wait for someone to accept/authorise the return from Customer Service, but noone ever does. They say to use their Returns label (which you'll be charged £3.99 for - WHETHER YOU USE IT OR NOT - but this Returns label is non-existent, plus any Return address is similarly elusive and you have to hunt for it on their website. Having received the Return, they open it and acknowledge this, but rather than process it, they make you wait FIFTEEN days, hanging on to your money as long as possible, and only doing so anyway when you open a PayPal claim. If you try to chase them by email, they respond with bland, meaningless, automated emails that don't address you by name. Make sure you check the Refund amount offered is correct, because like I said earlier, they will deduct £3.99 for return postage whether you used their label or not. And funnily enough, they collected a scathing review from me yesterday, but if you check the website 'Attitude Clothing Reviews', it doesn't exist, despite the fact that I was told: 'Success! Your review is published!' when I'd finished writing it. They are untrustworthy, sly, liars and thieves and their Attitude to their customers is appalling. They want to take you for all they can get.

I received good service after having to return a t-shirt and then again after having to cancel and re-order. Good communication.

Absolutely loved the clothes and accessories I ordered. Beautiful quality and fit so well. Like any other online site always measure yourself to their charts like I did. This is a fave shop of mine and want all the things they have lol. I can't wait to be better from long covid and wear them out.

Great service and a big shout out to Izzy who helped me when a Christmas gift had a small problem with it. Will happily buy from here again. Thank you for your help :)

I ordered a shirt over a month ago and never received it. I have tried countless times to reach out to this company on different platforms, and received nothing back. No phone calls, emails, Facebook messages, nothing. It's not a complicated issue. All I want to know is where my shirt is, or if I can get a refund or replacement shirt. I don't know why it's so hard for them to just respond to the complaint. Unreal. I will never order from them again, and you shouldn't either.

Always awesome customer service. Fast delivery and good communication.

I placed an order late on Tuesday evening and realised I had put in the wrong delivery address and phone number. I emailed customer services and received a response first thing Wednesday morning from Izzy who let me know that she had credited my account so I could redo the order. Really pleased with how accommodating Izzy was even though it was entirely my fault for inputting the wrong details!

Honeatly this company particularly Amy has gone above and beyond. Royal mail delivered a £60 order was delivered elsewhere and Amy once the investigations were done has re sent my order as I didn't want a refund .
Thank you so much

Ordered Demonia mega 602’s , the first boots had a manufacturing fault, but this was swiftly dealt with by Izzy at Attitude clothing’s customer service who has been very professional and very prompt in returning my emails to sort the issue , now have a replacement pair being sent to me 👍
Would highly recommend Attitude Clothing

I LOVE ATTITUDE CLOTHING! I ordered Demonia Swing 230 whites and the shipping took only a week to Finland. I put a message to the customer service once, and they answered me very quickly :)) The Demonias came in the original Demonia shoe box, well packed (❁´◡`❁)

Les chaussures ont mis plus de deux mois à arriver (deux mois dans lesquels je n’ai pas arrêté de les harceler par mail et par téléphone où ils ne répondaient quasiment jamais), une fois le colis enfin arrivé en France j’ai eu des frais de douanes de 30€ à payer pour au final recevoir le colis encore 2 semaines après

I bought some tights for the 30th and I wasn’t sure if they’d make it on time, so I asked if I could pay to upgrade my shipping and the very helpful customer service team were not only quick to reply, but they also upgraded it for free!

I ordered a pair of demonias back in September and since then the attention has been great!! Customer service is really good, they always answer to the emails and provide the information and support needed. The order did take a bit longer than expected to arrive (almost a month of "delay") but this might be because it came from overseas and this type of shipment always takes some time. Overall, very good experience and also loved the shoes!

Amazing customer service! I have ordered a pair of shoes 2 days ago and I didn't know how to track my order. So i emailed them and asked if they could email me once the order has been shipped out. Izzy from customer service emailed me back in NO TIME and said that they will, of course, email me when it gets shipped out. Thank you Izzy!!<3

Bought a pair of bear-202 demonia boots from attitude clothing, and when they arrived, I noticed that demonias sizing isn't what regular US to UK is (two sizes bigger womens US to UK), and contacted attitude clothing to get this resolved. To my surprise, I got a response almost immediately, and the quick responses were consistent. I've never seemed to have any problems with attitude clothing before, and this justifies that. Today I recieved an account refund (the exact amount I paid for the shoes directly onto my attitude clothing account; note that they didn't refund me for the shipping costs for ordering!), by simply sending the shoes back for a smaller size using prepaid return via royal mail.
Unfortunately, the shoe is now out of stock, and when it will be restocked I don't know, so unfortunately I don't have the cash in hand, and I also don't have the shoes.
On the plus side, the shipping was fast, and nothing arrived damaged, but due to the lack of payment for the shipping, and due to them being also out of stock (since demonia loves taking their time to restock), I have provided a 4* review. I will be shopping here again.

I would have loved to give this place a positive review, but the fact of the matter is I can't, because their site will not allow a valid credit card order and their customer service is trash. I have emailed them multiple times attempting to fix the issue I am having with their website, and all I get are continued marketing emails asking me to come back and finish an order the site will not allow me to finish. I am a US customer using a well valid credit card, but their site demands "3D verification", whatever the hell that is, and will not allow me to complete the order. All attempts to contact literally anyone at the email address provided over the last week have gone completely ignored, all while, again, continuing to send me automatically generated emails asking me to "come back!" and "don't miss out!" How can you trust a company whose customer service is non-existent? It's a shame, I was trying to spend a fairly significant amount of money there, but if they don't want it, I will find somewhere else that carries the same things. Never in my life have I run into a consumer website that has provided this much issue in completing a payment (yes, I have used multiple browsers, even, and all fields with a red asterisk have been completed. Still I get that error and the site will not allow me to continue). Absolutely awful.

I haven’t received my item yet, they lied about the Demonias I bought being in stock and let me know a whole week after purchase that they were actually pre order and wouldn’t be shipped for another 2 weeks. They have given no estimated arrival or tracking info and take a very long time to respond to my queries. I don’t think they are a trustworthy company, wouldn’t recommend.

Bought a shirt from them, said delivery 2-3 days but it arrived the next day, can’t grumble there. Happy with what I got, would use again.

I Absolutely love attitude clothing, I bought a gorgeous dress and it arrived perfectly and on time. Fantastic service, can't wait to order again :)