Attitudeclothing Reviews 

My daughter loves this company and has bought some fantastic clothes and shoes from them. Recently a pair of sandals broke and I feared the worst, but Izzy from customer services has been absolutely great. She apologised for the faulty goods, assured me we could get a refund or a replacement, then replied promptly and helpfully to all my emails to guide me through the process - a really personal service and a very pleasant surprise. Highly recommended: a pleasure to deal with.

Izzy from customer services is great.
I made my first order today and realised on my confirmation email that I'd selected the wrong shipping address. Izzy from customer services had changed it within 10 minutes - amazing customer service!
Excited to receive the items

I accidentally ordered the same thing twice which with most companies isn’t a problem but with attitude their system to request a cancellation is shockingly bad. The website request page just doesn’t work and when I waited five days for an email back from them only to be told that the items had been shipped yesterday and due to my location I’d have to pay 7.99 to have them sent back (which in itself is extremely fishy). All this could’ve been solved it they actually told you that you’d paid for an order because right now they don’t send an email and don’t tell you on the website if it’s gone through. Shockingly bad customer service and a crappy and broken website design

Really good costumer service! I phoned in to query the size of an item and I got through to a lovely gentleman named Barry. He was very helpful and checked the stock size for me whilst we were on the phone. Bless him, he also asked when I needed the item and waited for my order to come through in order for it to be processed as soon as possible.
5 stars for you Bazza! Thank you again x

Hit and miss with this company. Staff are rude. I've had unused items broken on me multiple times. When they have been replaced. That's also broken.

I paid £30 for a glass table. That was unused and the leg broke off from poor construction and poor glue. I was given an ultimatum £11 store credit or £4 refund.

Waste of time.

I am flat footed and struggle to find shoes I like with height and being able to walk in them. I could cry with happiness to find shoes/boots I like that actually fit! & Excellent customer service and they go above and beyond to help.

I was concerned about ordering a pair of Demonia Boots, I wanted a pair of knee high boots for a fancy dress party that I am due to attend, I spoke to Baz numerous times then I went and placed an order for over the knee boots-They arrived when Baz said they would and they fit better than any other shoes or boots I have bought over the years!

Baz and the company went above and beyond for me! including writing a list of what they had in stock in my size, to give me that reassurance-
For being a larger lady with orthopaedic feet problems these by far are the best shoes, and their customer service is the best that I have received in years!

Ordered boots back in March its now July and still haven't received the boots, every time I've emailed I dont get a response or my questions answered. Paid £127 for shoes im never going to get. I won't be ordering from them again.

was aprehensive about ordering from them online due to the mixed reviews but was plesantly suprised items arrived exactly when they said they would in perfect condition

I bought a gift for my daughter which was delivered very quick but a carry strap was missing , I contacted customer service and received an email the next day from Izzy who sorted the missing strap and got it sent out to me .
Can’t fault them great friendly customer service very helpful and lovely products.
Thank you

I was slightly worried after reading the reviews here, but my Demonia boots arrived within a week.
I'm size 2 and they fit beautifully, which is brilliant because it's a challenge to find stompy goth boots in such a small size.

I ordered some Demonias- they came super quickly. However, the boots themselves had a lot of scuffs on them which i was a little disappointed with because they sort of looked second hand.
Overall service was good though- just a little upset about the quality of the product.

Amazing customer service. I got the wrong item delivered. Got it changed with no fuss. Very quick responses and resolutions.

I have ordered from these guys for years and I've never had any issues with them. Only issue I've ever had was something was sent in the wrong size, I contacted them and the item was swapped zero problems.

Love them!!

I sent an item back as it didn't fit and to be honest, the garment looked cheap for the £38 I'd paid, but hey ho... I used their return label then was charged £7.99 for return postage! Just a little bit excessive methinks! If I'd sent it back with Royal Mail it would have been way cheaper!

They state on their returns page UK returns are free, but BEWARE of that little asterix after the word free, only if you return for a store credit or exchange will your return be free. I won't be shopping with them again. Lesson learned! Their feedback on here and the fact they don't respond speaks volumes. Companies who rip off their customers don't last long... Here's hoping!!

I bought a pair of boots on next day delivery and unfortunately they were the wrong size (the boots brand is from the US and they don’t convert into UK sizes properly), I then ordered the next size down for next day delivery again and they were ok- a day later and the heel came away from the shoe and I was gutted, called customer services first thing the next day and they were SUPER helpful, I had a photo shoot that weekend and they sent out the shoes next day for me AND sent enough packaging to send back both boxes of shoes!!! seriously went the extra mile for me, and they were super nice over the phone 😊 have bought stuff from this store for 13 years now and will continue so! thanks so much team 🙏🏻

I needed to exchange a belt for a smaller size and the replacement was received very quickly. Very impressed and really pleased with the new belt.

I had a problem (my fault) I emailed customer services and a lovely woman called izzy was fantastic and solved my problem immediately.

lovely clothes and when i e-mailed them to ask about my tracking number i got a response within the hour!

Great service, when I contacted them on email customer services answered promptly and dealt with request really quickly, can't fault them, would use again

Paid for boots, a couple of divets on the shoes fell off and izzy in customer service got new divets sent to me ASAP, lovely gal