i ordered some tripps two days ago, i’m not sure why there are so many negative reviews— i had some concerns and they responded via email within a few hours. it was shipped quickly and i had no issues... Toon meer
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i ordered some tripps two days ago, i’m not sure why there are so many negative reviews— i had some concerns and they responded via email within a few hours. it was shipped quickly and i had no issues... Toon meer
Bedrijf heeft geantwoord
Ordered some last minute birthday presents for my daughter and arrived swiftly. Very happy with everything and made her day! Thank you very much, will be ordering again.
Absolute scam of a company, sent me a product they dont even stock. Contacted them multiple times through multiple channels. It was only when I opened a PayPal dispute they responded to... Toon meer
Bedrijf heeft geantwoord
Agree with all the bad reviews. Waited over a week for items to be dispatched. Returned as arrived too late. Waited a week for them to say they accepted the return. 2 weeks later I've just been told i... Toon meer
Bedrijf heeft geantwoord
Attitude Clothing Co. is the UK's original online retailer of alternative, gothic, punk, rock, streetwear and rockabilly clothing, shoes, band merch, band T-shirts. Overseas shipping!
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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 59% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
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Firstly I think Attitude clothing use a separate review system to this which shows a lot more truth than this in my opinion. A lot of reviews here are so negative. I’ve ordered from them many times over the last 3 years and have never had a problem- I’ve ordered makeup, clothing, demonias and more.
I once did have an item arrive with some damage due to my local postal service- contacted AC and they filed a refund soon after
Recieved a broken mirror that cost £44 which I was so shocked when recieved it was such bad quality no wonder it was broke in half! I sent it them back and it's been over a week and still no refund. I keep emailing them but getting no where. Unsure what to do next.
Once i ordered several times, then the service changed into the worst ever, they ignore mails and when they reply they are unfriendly as hell.
i will never recommend this shop to anyone, i promoted a lot on instagram self paid and then they tread me like this? dont support such people please
i hate this website. i want them to close down and everyone who works there be banished to hell for all eternity. they left me broken, alone, feeling used and dirty. they were my first love and my last. they took everything - my life savings, my hope, and most importantly my dignity. i feel like a fool. don't be like me, don't fall for this attitude scam. save yourself while you still can. wish i could leave negative stars. i hate you, i hate you!
I avoid leaving reviews and acting like a Karen but I have been asking them for an update regarding the EU shipping since February, they keep saying it will resume shortly. I understand this situation but they keep avoiding my question of what will happen with my gift voucher if it expires, will I get a refund or will they extend it. They just replied to me with the same thing that's displayed on their website, I've already seen the same message for 4 months now. How hard is it to clarify something. Very disappointed, I hope they can sort this fast so I can get it over with
If I could put 0 stars I would. They’ve been an absolute joke. I ordered a pair of boots which arrived and didn’t fit. So I sent the boots back with the return form filled out asking for a new pair in a bigger size. 3 weeks later I still had no reply. I called them up and they said they would process a refund. 5 days later, still nothing. So I emailed them, bare in mind one month after returning them, to them responding saying I needed to send them a photo of the post office receipt which obviously one month later I don’t have. My account even states “Refund requested as shoes did not fit” so they obviously received them!!! AVOID LIKE THE PLAGUE. I’m thoroughly disappointed and now £63 down.
i bought two pairs of demonias before i looked at the reviews on here. not gonna lie, reading people’s complaints about late shipping/items not arriving unnerved me a lot. but i don’t understand why all the reviews are so negative! i got my demonias in a matter of three days in great condition, no complaints!
We ordered some Demonia boots in November for our daughters Christmas present which we were then informed in February that they couldn’t get them. We then ordered another pair which a week later we were also told weren’t available. We then asked for a refund which we were told is not possible. A truly difficult and dreadful company to deal with. The original boots were still advertised so there are other customers falling into this trap.
Buyer beware. I have been chasing a refund I sent back....using THEIR free returns process including registering the return online.... now, nearly 3 months after returning the boots, £106.99, and having to repeatedly chase for replies, they have said I won't get a refund without a receipt from post office. I never got a receipt!!! I have requested twice now to raise a formal complaint... not been acknowledged!
I recently bought a couple items from this brand and they have not disappointed me! All my orders were delivered in the expected time. I had accidentally put an incorrect address on an order and the customer service team got back to me so quickly to resolve the mistake.
I’m not usually one to go around writing complaints because if I have a poor experience I can usually put it down to simple mistakes but the experience I have had with this company has been nothing short of horrific. I have placed orders with this company for years but for some reason within the past few months they have gone so downhill. Perhaps due to covid but I feel that may just be an excuse at this point. I placed an order in December which took 3 weeks to come, it did eventually arrive and I was okay with the service but the person I spoke to on the phone about this was very unprofessional and would not let me get a word in edgeways, didn’t even ask for my name or proof of my identity which baffles me as I work in customer service myself and we are required to make sure we are speaking to the correct person. God forbid someone else found my details. I was able to just put the problems with this order down to christmas delays and issues with COVID, so then I placed another order on February 5th. This is where it went all kinds of wrong. I placed an order for some demonia shoes and a bottle of hair dye. Now, I had been looking for some of these shoes for a while and Everytime I went on this site, it said “preorder” followed by the date of release, as a result I hadn’t placed an order previously. When I went on this site on February 5th, it said “item is in stock”, in my size, all it said that it was not available for next day delivery. So I happily went ahead and placed the order and threw in the bottle of hair dye. Literally right after I had placed the order, I went back on the product to show my boyfriend and all of a sudden it said “preorder, due for release on February 25th”, this alarmed me obviously because this is not what it said when I placed the order. So I went ahead and contacted customer service asking if this was perhaps an error or if when I placed the order they did have it in stock. All I received back was “I can confirm all demonia orders are preorders”. I asked about cancelling which I never received a response. Once it hit 25th, it was pushed back to March 5th. I asked if I could have a refund on my delivery charge which they said no? Which I don’t understand because I paid for 3-5 days not 28 days. They did eventually arrive but with the hair dye bottle in with my shoes. Which seems really poor considering crazy colour dye is never usually packaged with any extra plastic packaging so it doesn’t spill. So god forbid my BRIGHT ORANGE dye had spilled all over my new shoes. Idk everything with this whole experience has seemed so careless and poor. Very disappointed.
I have a large following online and had posted a little rant about my experience here, to which I received a HUGE amount of messages and comments about how their parcels had taken 2-4 months usually to arrive, which makes me feel lucky which is INSANE. This needs to be sorted out, if you can’t ship out these demonias, DONT BE SELLING THEM. On top of all of that, they then asked me to collab which honestly just makes me laugh because I will never be shopping here ever again.
Used this website a few times. Very happy with my items. Most recent being a ceramic travel mug it was wrapped very well 👌🏼.
My daughter ordered some demonia boots for her Christmas present. We paid and pre ordered in November. We were expecting them January. I have emailed customer service and mentioned on social media and Twitter but have had no emails or follow ups.
Customer service is zero. My daughter is Still asking everyday when her boots will arrive and I’m left wondering who else feels like a mug?
Never use this company - the boots we ordered weren’t cheap either. Very disappointed after hearing so many good reports.
I ordered a pair of Swing 230 demonias in mid october of 2020, they were scheduled to arrive in early January, so about 3 months. Its around the 14th of January and i'm wondering where my package is, and i get an email that says it's been pushed back to the 25th of January. This is an understandable delay, so I am not too bothered by it. Then it's the first week of February and now I get an email that it's delayed till February 28th, i'm upset but I wait a month and today I just got another email that it's been delayed AGAIN till March 25th. I HAVE BEEN WAITING 6 MONTHS FOR THESE BOOTS AND PAID 200 DOLLARS FOR THEM. THIS IS THE WORST COMPANY I HAVE EVER SEEN AND PLEASE DO NOT BUY FROM THEM.
I ordered a dress, a sticker and an enamel pin from this website a few days ago. I was a bit hesitant, as I'd only seen the bad reviews after my order had been placed, but I decided to stick with it as it was one of only a few sellers that had a dress I was really eager to buy.
My parcel arrived within the timeframe stated, and everything was just as described. The sticker was a bit bent as it had just been thrown on top of everything else, but other than that I have no complaints. Dress fits great, pin has a good weight to it. I'd definitely buy from here again.
Ordered quite a variety of products (a dress, a top, shoes, a hat and a mask) and they all got shipped out together and came very quickly! The quality is also good so I’ll defo shop here again!
My only qualm is that - for some reason - the shoe box arrived dented? But I don’t think it’s their fault and more Royal Mail being Royal Mail
Have ordered from here quite a few times. Great range of products and quality. Delivery was quick enough considering the pandemic. Love this site.
My daughter purchased a pair of boots from these and when doing so she accidentally entered the incorrect house number on the delivery details. I tried phoning Attitude but there was no answer so I emailed them instead asking for the house number to be changed before the item was dispatched. They updated it and responded very quickly. They then dispatched the item and the boots arrived safely yesterday from ordering on 8th Feb (evening). There was a slight delay in the boots being delivered but this was not the fault of Attitude, Royal Mail had sent it to the wrong sorting office and this was rectified the same day without us having to contact them. Given the current situation I think we've had an excellent service from Attitude and they were more than happy to assist us.
My Daughter is so happy with her boots and will be ordering again. The boots are true to size and are in perfect condition. They're quite spectacular!
Thank you Attitude.
I ordered my demonias off here and while I did pre-order them they still took over two months to arrive XD thankfully customer service was helpful and did give me updates and when they eventually arrived they were absolutely perfect
All and all pretty good if your willing wait :>
Fabulous shop I have used them a few times and they keep you updated with your order and are really helpful. I phoned them up as I didn't know what size boots I needed and spoke to a lovely person and had them running to the stock room to measure the soles for me! My boots arrived and are stunning and fit perfectly! *beam* Honestly I can't fault them.
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