Just wanted to give a big thank you to Barry who helped resolve a manufacturing issue for me. He replied quickly to my email then did all the running around to get me a replacement. Thanks again Bar... Toon meer
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Lees wat reviewers zeggen
i ordered some tripps two days ago, i’m not sure why there are so many negative reviews— i had some concerns and they responded via email within a few hours. it was shipped quickly and i had no issues... Toon meer
Bedrijf heeft geantwoord
Agree with all the bad reviews. Waited over a week for items to be dispatched. Returned as arrived too late. Waited a week for them to say they accepted the return. 2 weeks later I've just been told i... Toon meer
Bedrijf heeft geantwoord
My daughter ordered some demonia boots for her Christmas present. We paid and pre ordered in November. We were expecting them January. I have emailed customer service and mentioned on social media a... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Attitude Clothing Co. is the UK's original online retailer of alternative, gothic, punk, rock, streetwear and rockabilly clothing, shoes, band merch, band T-shirts. Overseas shipping!
Contactgegevens
Verenigd Koninkrijk
- www.attitudeclothing.co.uk
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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 59% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
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Fabulous shop really helpful
Fabulous shop I have used them a few times and they keep you updated with your order and are really helpful. I phoned them up as I didn't know what size boots I needed and spoke to a lovely person and had them running to the stock room to measure the soles for me! My boots arrived and are stunning and fit perfectly! *beam* Honestly I can't fault them.
Attitude clothing's attitude is…
Attitude clothing's attitude is TERRIBLE!
After a very long frustrating process of begging for a refund and involving the bank, I got an email from the company today, apologizing that they lost my package.
I won't even start saying that even shipping this package took them 20 days, and how they lied about it being dispached after a week (which is also a long time, when you think about it), when I asked for shipping information I discovered it was dispached only a day before asking, and if I didn't ask, I would've probably still be sitting here thinking it was dispached 3 weeks ago.
2 days later after getting my shipping info, package went poof and no one knows until today where it is.
And attitude? They didn't care, I sent many emails, asking for a refund since it's been more than a week since the last shipping update. They said, and I quote "It's good to know that your package is on the way!" and how they can only refund after I give them my package back. Smh, which package exactly? So I called my bank. Only after 2 weeks of my tracking info not being updated and me sending an email again, they told me what really happened. Wow, their customer service is so helpful.
TL;DR STAY AWAY FROM THEM PLEASE DON'T DO THIS MISTAKE.
Avoid at all costs
Avoid at all costs.
Item was not in stock. They never sent my money back.
I returned 2 items. Never received a refund. Thankfully I have paid through PayPal. Waiting on PayPal to sort the case. As no reply from company. And phone line doesn’t work and emails non existent. No one has replied.
I have been using attitude clothing for…
I have been using attitude clothing for years and up until now I have had my items dispatched within 24hrs of ordering with perfect results.
I placed a pre-order mid December, the item has still not been dispatched. I have contacted the company 3 times since placing my order and each time I have been given a detailed answer to my query. I have been reassured and emphasised with.
All staff members I have spoken to have been very helpful and sincere.
Covid/Brexit have caused huge issues. I'm happy to remain patient given the level of service I've received.
Thanks guys. You're awesome.
ignore emails
I ordered a belt and it arrived damaged, I returned it and expected to receive a replacement but it didn't arrive. After waiting for months I am now asking for a refund but they won't respond to emails.
Exceptional Service
Honestly, this company is amazing. My daughter wanted a specific pair of boots and we searched stockists all over the world. Attitude had them cheaper and delivered them so quickly to New Zealand. Their communication with us the whole time was great. I will definitely use them again and recommend them to all my friends. Thank you!
Still awaiting a refund of £160 for…
Still awaiting a refund of £160 for poor quality goods all returned with tags attached and undamaged. As a front line NHS nurse funds are tight, all emails are replied to with instruction the company is closed for Xmas until end of Dec, it’s Jan 25th , and not answering their phones. Very poor. I note Attitude Clothing do not reply to negative reviews this shows little or no professional integrity pandemic or not.
Avoid this company
An item was missing from my order and one item was damaged. For a month I have been trying to get a response from customer service. Terrible company. The items they sell are available elsewhere so I will never buy from them again. Even the head of customer services ignored my email. Diabolical treatment of customers.
Good service!
My order arrived missing something but has been rectified!
Good response time!
Ordered a few times from them in the past and never had an issue!
Ordered demonia shoes and leggings for…
Ordered demonia shoes and leggings for my daughter for Christmas. Not cheap! Guaranteed Christmas delivery. Still waiting :( when I email to enquire on delivery just get automated message. Very frustrating. Terrible customer service
Terrible experience
Terrible experience. I ve bought shoes for 124€. It is already a month since I have sent money and nothing was delivered. They have my money, i dont have my shoes and no one is answering. I wrote thousands of email. I called, contact them on social media and nothing is happening.
Never had such a bad returns experience…
Never had such a bad returns experience before. Had to open a PayPal case as they weren’t responding to emails or phone calls and they’re even being difficult with that. Never buying from this company again.
Lost in shipping, Wrong Size.
First of all my item was delivered to the wrong address about a mile away, as luck would have it, it was delivered to a friend's house who has the same numerical address as mine just a different street.
Not really the fault of this company, But UPS, when i put in the tracking number UPS said that they had no such number.
Secondly after i finally got my item it's 3 sizes to small, i ordered a 3X, it says 3X but it's about the size of a medium, their clothing run very small and not true to size, at least what our scale is here in The U.S.
So in Short unless they exchange or refund my monies i will no longer be doing business with this company.
Do not pre-order or buy from this company
Pre-ordered boots at the beginning of October for my daughter’s Christmas. Delayed due to manufacturing problems and was updated by the company about the delay and that they would arrive November and then further delayed until18th December. No boots ever arrived and no update from the company. I cancelled the order and was emailed that they would refund me on 22nd December. No refund to date despite several emails to the company. They blatantly ignore your emails. Intend to start legal proceedings for refund as it’s obvious they have no standards of customer service whatsoever and will probably only pay when they are forced to.
Do not pre-order or buy from this company. Go to Angel Clothing instead who were so much better!!
good quality lovely things and clothes…
good quality lovely things and clothes xx any problems they solve very fast xx will be coming back for more xx
thank you attitude!!!!
Absolutely awful to deal with
Absolutely awful to deal with. Spent £121 of a pair of boots. On arrival they were too small, but inside the box it said that the shoes were coated in a parafin and not to allow near animals who could injest the toxic chemical. I returned the boots on the 26th December and still have not received my refund. I have contacted them a number of times by email their phone number just rings and disconnects. I will be reporting this company to trading standards. We all work hard for our money and £121 may not seem much to some but it is alot for me
DO NOT BUY FROM THIS HORRIBLE PLACE
DO NOT BUY FROM THIS HORRIBLE PLACE! Clothing is the worst quality ever! I ordered from this website without looking at reviews which I never do. Was in a hurry to find some cute coats. Instead I got something that looks like they recycled and put together. NO RETURN policy is stupid. You should get what you want for what you pay. Taking the money of people in these hard times. This website should be taken off completely.
I ordered a pair of boots from them
I ordered a pair of (expensive, at least in my currency) Demonia shoes from Attitude bc they're the only retailer that sells them in Europe where I live, and I'd heard they were reliable. I placed my order on the 15th of Dec and they arrived today, the 12th of Jan. The delay was frustrating but obviously my order coincided with the holidays and the recent border closures due to Covid. Their customer service takes some back and forth but they were ultimately helpful and I'm really happy with my items.
Never been so angry tbh
I'm so angry. I ordered a VERY expensive pair of boots from them and bear in mind when I ordered them it said clearly they were in stock and standard shipping was 3-5 days. Well now it's a week later so I went to check tracking and the website is telling me that the shoes aren't in stock and they're waiting for new stock to fulfill my order !!!!!!! They also provided no information as to when the restock will be so I did some snooping and it looks as if they wont arrive for another month, which it could even be more because their restock information is never accurate ! I'm absolutely fuming.
Absolutely terrible
Absolutely terrible! Pre ordered shoes in October for dispatch in December and it’s not January and there is no explanation for when they will come. The service is shocking! Emailed asking about it in January and they got back to me saying they r closed till December 29 for Christmas. Don’t buy from them.
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