AuthorHouse Reviews 

1.019
•
TrustScore 3.5 uit 5

3,6

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Beoordeeld met 3 van de 5 sterren

I am pleased with the quality of the book produced but it should have been editied as there are a few mistakes in text and layout. I found it very difficult to communicate with your very busy staff. O... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The Authorhouse team has been woncerful, honest and so helpful in making my life-long dream of writing two poetry books possible. They care about the detail used in every project. The service and pric... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

My biggest and only real issue is COMMUNICATION!!! I understand getting busy and having more than one book to work on at a time but responding to customer emails and keeping the customer informed is... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Made an enquiry with Author house a few years ago for some information in regards to getting my book published, decided not to bother using them after hearing a few bad things. since I've been getting... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Boekwinkel
  2. ook in
  3. Hobbywinkel

Over AuthorHouse

Geschreven door het bedrijf

AuthorHouse is the leading provider of supported self-publishing services for authors worldwide, helping more than 70,000 authors publish more than 96,000 titles since 1997. Its aim is to help authors achieve success of their own definitions, whether that includes seeing their books in bookstores, on TV or optioned for film.

Geschreven door het bedrijf


Contactgegevens

3,6

Gemiddeld

TrustScore 3.5 uit 5

1K reviews

5 sterren
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3,6

Alle reviews

(1.019)

43 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Rose

My author information was missing on my book cover. When I brought it to their attention nobody seems to response from either the production team and marketing team. They Never communicated to me on how to correct the missing author information even with my many times of reaching out to them. Their marketing charges are outrageous yet they do not meet the expected promised marketing services. I have waited for almost 3 months in delivering a website for my book.
Nobody really follows through with any concern. It seems to have been intentional; nobody wants to fix the problem.
I tried to call but unable to reach out to my marketing consultant. No delivery of marketing services. It’s been 3 weeks and my concerns have not be addressed. Beware of signing marketing deals, may be a hoax. Read all the reviews before making any decision with this publishing company.,

5 september 2024
Review zonder uitnodiging
Logo AuthorHouse

Antwoord van AuthorHouse

Thank you for sharing your feedback. I apologize for the frustration you've experienced. Upon reviewing your account, I see that our team has made multiple attempts to reach you regarding your book cover corrections and concerns. I can confirm that they reached out today with steps to resolve the issue. Additionally, we wait for final payment before completing certain services, including marketing, and we're committed to delivering the services you signed up for.

Beoordeeld met 1 van de 5 sterren

AuthorHouse Publishing is a Fraud Company

If you are planning to publish your book through AuthorHouse, please DO NOT do that. It took them more than 1 year to publish my sons book and they are super expensive and worst with follow ups. I paid more than $15000 for an end to end service and I am very disappointed. On the top of that, no one from their team ever talked to me about the royalty payment. When the book was finally published, they sent me an email stating if the book is sold through AuthorHouse, the author gets 25% royalty, all other channels will be 10%. I cannot even believe this. A publishing house runs and makes profits on the hardships of an author and the author gets 10%, are they joking. Please DO NOT go to them for your book publishing.

29 augustus 2024
Review zonder uitnodiging
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Antwoord van AuthorHouse

Thank you for your feedback. We apologize for the delayed response and extended publication timeline, which we acknowledge is not our standard practice. There were multiple factors that contributed to this unusually long process, and we regret any inconvenience this may have caused. Regarding author payments, we want to assure you that all compensation details are clearly outlined in the publishing agreement. If you have any specific questions about payments or need clarification on any part of the agreement, please don't hesitate to reach out to us directly.

Beoordeeld met 1 van de 5 sterren

Amateur quality at a ridiculously high price

Hired them to do book to screenplay adaptation and it looks very unprofessional. I took it to an industry specialist and they told me it was amateurish and not worth the $15,000 I paid for it.

24 juli 2024
Review zonder uitnodiging
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Antwoord van AuthorHouse

We're concerned to hear about your experience with the book to screenplay adaptation service. Please contact our customer support team so we can investigate this matter thoroughly. We take the quality of our services seriously and want to address your concerns regarding the professionalism and value of the work you received.

Beoordeeld met 1 van de 5 sterren

Stop soaking writers financially

Stop soaking writers financially - Authorhouse charges hundreds of dollars to get their authors copy written in Washington D. C., yet the copywriter office charges only eighty five dollars for an author to copywriter via email and up to ten books of the same category can be copy written fur that same eighty five dollars. Publishing a book thru a professional company should when printing a book automatically self correct all misspellings, Authorhouse charges a separate fee. Their department selling their authors books lacks sales, i.e., if they are allowed to sell your books you are lucky to sell as high as ten copies. Their minimum publishing cost is $970.99. A true waste of money for the service(s). This review is by Mr. Rodney Paul Williams, of Philadelphia, Pennsylvania

5 augustus 2024
Review zonder uitnodiging
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Antwoord van AuthorHouse

We apologize for any issues you encountered. Authors do have the option to register their copyright directly with the U.S. Copyright Office. With our service, you are paying for the entire process, paperwork, and books.
We will gladly correct any mistakes found at no additional cost, it's important to note that in self-publishing, authors are ultimately responsible for their content, including proofreading. As authors own the copyright, we cannot make changes without their approval.
We continuously work to improve our services and ensure our sales department effectively helps authors reach their audience. Your input is important to us, and we are committed to enhancing the author experience.

Beoordeeld met 1 van de 5 sterren

Williams on don't use them.

I am sure my opinion should be weighed. I have published eight books thru them. Look up my name. Mr. Rodney Paul Williams. The info I presented above is misleading in a sort. I mailed to them nine books. They acknowledged receiving all nine. My fifth book of a pentad series disappeared after they received it. Eugene their head officer has verbally stated to me they do not have it.That is all he would expound upon. What happened to it, compensation for the books theft or loss he never brought up. Nor was an apology professed. Any investigation to its whereabouts he has yet to comment. And that's their boss. They charge over a thousand dollars per publication, yet they do not even auto- correct _ without an extra charge. My six book a tertiary series was incorrectly launched ( released for sale ) with a major flaw. In the book's three story galley fourteen pages were repeated in two stories of the book. Thank GOD I do because I enlisted Kirkus/ Indie to professionally review that book. Kirkus / Indie found the twice printed fourteen pages. Also numerous mis - spellings were found by Kirkus / Indie. As verification to the last statement ready Kirkus / Indie book review on Duck Duck Go, and or on Google. I have already written five more books included my in story of my earlier years. My word to you all, Authorhouse will not be hired by me to publish them.thus is from Mr. Rodney Paul Williams, honorably discharged U. S. A. Air Force veteran, Senior Citizen, Advocate For Disabled Veterans. Color me gone.

31 juli 2024
Review zonder uitnodiging
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Antwoord van AuthorHouse

We apologize for any issues you encountered. Authors do have the option to register their copyright directly with the U.S. Copyright Office. With our service, you are paying for the entire process, paperwork, and books.
We will gladly correct any mistakes found at no additional cost, it's important to note that in self-publishing, authors are ultimately responsible for their content, including proofreading. As authors own the copyright, we cannot make changes without their approval.
We continuously work to improve our services and ensure our sales department effectively helps authors reach their audience. Your input is important to us, and we are committed to enhancing the author experience.

Beoordeeld met 3 van de 5 sterren

As a Canadian author

As a Canadian author, they are the worst publisher to use. You need to have a US TIN or you will lose 30% of your royalties to withholding taxes. You will also have to deal with receiving a check in the mail as the company doesn't do direct deposits for Canadians. This creates problems if you are renting a place and may move and have to deal with inconvenience of address change or the one renting seeing your mail. If your check expires, they will require you to mail it back to them even if the royalty payment is very small. It may not be worth it because mail may be more than the value of your royalty check. It becomes your loss and you will hate them as I do already. They keep contacting you and assuming you want more services. They prepare to bill you a package and wait for your response. Keep in mind that you are paying USD and not your currency if you don't live there and don't have a US based bank. They will not accept a Canadian based bank even if you have USD account. They are equal to being called a scam. I don't get much royalties and they want to clear out the outstanding royalties. You need to double check when you get paid unlike other companies they only pay every so often.

10 juli 2024
Review zonder uitnodiging
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Antwoord van AuthorHouse

Thank you for sharing your concerns. We understand the challenges faced by Canadian authors regarding withholding taxes and payment methods. Please know that we are actively working on a solution for international payments, including direct deposits for Canadian authors. Our goal is to make the process smoother and more convenient for all our authors. We appreciate your patience as we strive to improve our services.

Beoordeeld met 5 van de 5 sterren

worth every penny

it was very easy and enjoyable. Publishing with AuthorHouse is worth it with all the investments. I will publish my next 4 books with them.

26 juni 2024
Review zonder uitnodiging
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Antwoord van AuthorHouse

Thank you for your positive review! We're thrilled you found publishing with AuthorHouse easy and worthwhile. We look forward to working with you on your next four books. Your trust in us is greatly appreciated. Thanks for choosing AuthorHouse for your publishing needs.

Beoordeeld met 1 van de 5 sterren

They will tell you lies about what will…

They will tell you lies about what will happen in terms of marketing. They will sell your details to every book-related scammer on Earth who will be contacting you about idiot TV appearances over a decade later. And they will print 50 copies of your book for around $5000 USD and call you a few times regarding a marketing campaign that doesn't exist, just like all the other vanity publishing scammers.
Still being contacted daily by mad people from all over the world about my long dead brother's book which makes it very difficult to try and forget about what happened.

29 juni 2023
Review zonder uitnodiging
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Antwoord van AuthorHouse

We prioritize your privacy and do not sell or share your information with third parties. However, please be aware that scammers may exploit copyright and other methods to target authors. Regarding your comment about 50 books for $5000, the cost of the book times the number of copies does not add up to this. I would be happy to investigate further. Could you please provide the purchase date by emailing inquiries@authorsolutions.com?
Regarding marketing campaigns, we do offer various services, and you should have received detailed information about them, including creative samples. Effective marketing requires continuous effort, and the services we offer are meant to complement your own marketing activities.

Beoordeeld met 2 van de 5 sterren

Misleading statements from staff

The staff was very difficult to understand. They had broken English. At first, they said that production would start immediately and then after I made second payment, they informed me that the book would not go out to the public until it was paid off. Also, they said my packet included copies of the book to me and that I had $275 credit for marketing but instead at the end they used the $275 to pay for my copies of the book. Amazon and Noble has my books listed but not available.

9 april 2024
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Antwoord van AuthorHouse

I'm sorry to hear about your experience. We strive to provide clear and accurate communication, and I apologize if we fell short in this instance. Production does begin after the initial payment, but the book is not released to the public until the balance is fully paid. Regarding the $250 credit, it is a coupon to use for your book purchases and I regret any misunderstanding. We are working with our third party vendors to update the sales listing.

Beoordeeld met 4 van de 5 sterren

Most of the consultants I worked with

Most of the consultants I worked with, from the outset, were professional, good listeners, provided good, clear advice, and answered telephone calls and emails almost immediately. Information Guides, FAQ's and other materials assist new authors with good suggestions for marketing your mark. I am very pleased with AuthorHouse and will sincerely consider them for my next book.

17 mei 2024
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Antwoord van AuthorHouse

Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with our consultants and support materials. It's great to know that our team was responsive and provided clear advice throughout your journey. We're delighted that you're pleased with AuthorHouse and look forward to the opportunity to work with you on your next book.

Beoordeeld met 2 van de 5 sterren

Money is the primary focus.

The company /individuals make their money off the authors and unfortunately nickel and dime (by the hundreds to thousands) them for everything. They charge for a program to ensure that no matter where else a buyer purchases a book, the printed copy will be good, only if you, their author pays a few thousand for it. The worst part is, when the author buys copies of their own book from their publisher, the quality may be poor and they don't do quality checks to ensure their authors get good copies. Regardless of whom they choose to make the copies with. Which sort of makes them like a boutique publisher.
In addition, you can't change the cost of your book for a sale blitz to increase interests or simply because it's older, etc. It ties the authors hands!

It makes it appear that the money is their primary focus. The people that sell these varied programs, edits, and such likely get a percentage of that transaction. I won't be doing the change of this book or future books with them.

On the positive side, the book cover came out beautifully, and everyone that I did speak to was pleasant.

3 mei 2024
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Antwoord van AuthorHouse

We're sorry to hear that you are disappointed with the pricing of our services. At AuthorHouse, we aim to charge fair prices that reflect the value and quality of the work we deliver. We understand that the costs associated with publishing can be a concern, and we strive to maintain transparency about our pricing structures.
Please note that while we are not the printers of the books, If there are any issues with the printing or any other service-related concerns, we are here to help. Please contact us at inquiries@authorsolutions.com, and we can address your concerns effectively.

Beoordeeld met 5 van de 5 sterren

Review 2.0

Authorhouse hung with the process for over 8 years AND honored their original commitment without adding additional fees or headaches!

11 mei 2024
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Antwoord van AuthorHouse

Thank you for your incredible review! We're delighted to hear that you had such a positive experience with AuthorHouse over the course of 8 years. Honoring our original commitment without adding extra fees or headaches is something we strive for, and we're glad we could meet your expectations. Your perseverance and trust in us are truly appreciated. If you need any further assistance or have future projects, we're here to help. Thank you for choosing Authorhouse!

Beoordeeld met 5 van de 5 sterren
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Antwoord van AuthorHouse

Thank you for your positive review! We're thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and we're glad we could meet your expectations. If you need any further assistance or have more projects in the future, we're here to help. Thank you for choosing us!

Beoordeeld met 5 van de 5 sterren

A great service for authors

A great service for authors. Everyone I encountered was helpful and professional. I highly recommend them.
My book turned out beautifully.

3 mei 2024
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Antwoord van AuthorHouse

Thank you so much for your positive review! We're delighted to hear that you found our service helpful and professional, and that you're pleased with how beautifully your book turned out. We strive to support our authors throughout the entire publishing process, and it's wonderful to know that we've met your expectations. We appreciate your high recommendation and hope to collaborate with you again in the future!

Beoordeeld met 1 van de 5 sterren

SCAM......I was told I would recive…

SCAM......I was told I would recive 100% royalty, I was also charged nearly £5000 - £6000 to publish my book plus additional £250 for 30 coppies. My book was put online on Amazon, I was then told I would recive payment quartly for purchases. I had family and friends purchase my book to ensure this was true.....it has been over 1 year and I have recived no money, I have tried contacting Author House for a few months now and been blocked, ignored and told I will get a call back. THIS IS A SCAM....they take the initial payment to put the book online and after that you get blocked as they make money of your book and you get nothing. To end the contract means pulling the book and you have to start from scratch but they keep that initial payment. PLEASE DONT USE THEM.....me and my husband used our savings, money from friends, loans and took a risk....for this to happen.

We are currently trying to save up for court which is now costing even more.....and Author House still want contact me in anyway.

10 april 2024
Review zonder uitnodiging
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Antwoord van AuthorHouse

I apologize for any confusion. Your payments have been recorded correctly. You will be paid for the books sold since you signed up for EFT, which I see you did last week. I also see you are in contact to resolve any other outstanding issues. If you would like to discuss this further or would like to make any changes please contact us at inquiries@authorsolutions.com

Beoordeeld met 1 van de 5 sterren

Author house just wants your money

Author house only has interest in taking your money and they dont care if ur mentally unwell or wether u know what ur doing at all they made everything sound appealing and say ur novel will be successfull without knowing how successfull it will be they preyed on my every nerve with my story and i had 2 fight tooth and nail getting my money back and they still kept 60 quid of it if ur wanting to publish with these think twice before diving into something tht aint nice. Rilee hoi

15 december 2023
Review zonder uitnodiging
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Antwoord van AuthorHouse

We are sorry you feel this way. We could not publish your book due to privacy and libel issues. We withheld the amount per the contract for the review.

Beoordeeld met 1 van de 5 sterren

Do you know lawyers for this

Do you know lawyers for this. (Someone said there is a statue of limitations. I don't see this on my contract that after a certain amount of time that they can make money of of my book without paying me. I published my book with Author House in March of 2011. To date I have no idea how many books have been sold. Since then and to date it is being sold all over the internet including by Author House. To date they have paid me around $4.00. If the book is not selling, then why are so many people selling it. The name of the book is When the Enemy comes by Delores Fischer. you can look it up. I have tried asking them many times over the years and i get no answers. When I first published my book they said I would receive $5.00 per book. I tried again today and because I don't have the same phone number or email address they said they couldn't pull up my account. Before when I called they asked my name, name of the book and the ISBN number. I'm in the process of filing a chargeback and contacting a lawyer about this since they're still ripping me off after all these years.

4 maart 2023
Review zonder uitnodiging
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Antwoord van AuthorHouse

I apologize for any confusion. You have been paid correctly for the books sold prior to our conversion to EFT. We do have an outstanding payment that will be made once you sign up for direct deposit. I see where you received the instructions for doing this. As for the listings all over the internet – these are listings. Until someone purchases the book the retailers do not order it. This is not an indication of sales.

Beoordeeld met 2 van de 5 sterren

I am very dissatisfied with my project

I am very dissatisfied with my project. It is a reflection of my artwork as a writer as well as the education of alterhouses editing skills. Overall it is 90% great but I want to assume I paid for a 100% greatness. Also I would like to mention I am just being aware of the issues on my project that was published through your establishment, because of the extreme late delivery of my free five copy's of my book. I would like to connect with author house and go over these issues. I would also like them to be corrected and reprinted.

18 februari 2024
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Antwoord van AuthorHouse

We are sorry to hear you are dissatisfied. We would be happy to review the editor's work. We will call you today to see how we need to proceed. I looked at your cover and interior and love the design of both.

Beoordeeld met 5 van de 5 sterren

Speaking with Virginia and having lay…

Speaking with Virginia and having lay everything out where we were able to understand fully and proceed forward confidently! Her spirit and energy carried us throughout the process!

28 februari 2024
Review zonder uitnodiging
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Antwoord van AuthorHouse

Thanks for the great review - Virginia will be thrilled to read this.

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