Xlibris Reviews 1.322

They keep trying to get more money from my 85 yr old mother, who cannot hear properly. They call her consistently in the middle of the night. They insisted she give them her bank and credit card details over the phone, and were pretty quick to take money from her. No contract, nothing. Beware of this company. They are scammers. Edited to add that she was also contacted by a company pretending to be HBO who wanted to turn her book into a movie with a $500 000 advance. So xlibris have provided her information to others.

My book 15 stories about love, betrayal, money, sex and search for happiness was given to google books to read for free. Customer service unresponsive. Agreement is a fake, as self publishers royalties should be 100%. there is no one to complaint.
Gary Boretsky

I published 2 Anthologies of poetry with Xlibris publishers from 2017 but received only one book sale net payment for 9 years of being sold by Amazon but no royalties whatsoever paid and no info given of any book sales to date.

Gerald Weeks

You sell my books see no royaltys. You claim I haven't sold any. But I see different businesses that claim they have 50 in stock. I think we should have a class action lawsuit. I know there's other authors out there with the same problem. Thee Truth Revealed!! My name is Judith Sanson

Hi everybody! Caution, this Company falls under Scamming Publishing on the Internet.
No Author Copies, always pestering you for your next Project, but all they want is the Money!
Always read Reviews before Purchasing Book Publishing packages!

Published my book (A Pleasant Stroll To Everest) in 2012. Initially good, but then aggressive tactics, one of which I was sucked in by and spent over a $1,000 on a non existent campaign. Rip off. Then within 2 years my author centre was shut down, and never received another cent in royalties, despite trying for over 10 years. (Each contact is simply with another person and the whole rip off sales campaign starts again) I know UK Book Depository sold several hundred copies, and many more via ebook and other retailers as Xlibris have my book listed everywhere. Absolute total scam artists.

Do not use Xlibris they will bleed you of thousands of dollars and not provide any commission using high-pressure sales and stressful tactics. Learn to use the package Scrivener and open a KDP account yourself, register with a publishing association to market the books and do it yourself. I have and not looked back. Brilliant.
Ihave just published my second gook on Amazon, Transforming Hobby Drone for War, and it only cost me a couple of hundred dollars.

My complaint is that the book is on Amazon apparently being sold by Xlibris, but as others have stated I don’t receive a dime. Also I am trying to sell my copies on Amazon but can’t because when I go back and search for my ad, only the publisher’s copies show as available. And I don’t get the option of selling it as “new”, only “used”.

After paying US-based Xlibris £800 to publish my poetry book and despite continuous online sales, I have received £0 in promised royalties while enduring aggressive follow-up calls. I have since written four more poem books using a safer local printing house and have given the unicorns my money, who are so much more deserving. P.S. Do not feed dragons.

I published 5 books with them, they always show greedy interest in my books! No proof of anything they promise. They don’t make an appointment to come to their USA offices! I think they are scared that people find out they are cons🤔 I am still waiting for my promised free copies of my books. included in their offer🐁 Americans in these days are surviving, promising but not delivering 🐔

Rude rude pushy consultants. I enquires with them 2 years ago and ended up going elsewhere cause they were so pushy. After re visiting another website called Balboa the phone call I got back was from Xilibris not knowing they were affiliated. The consultant basically said I was costing them money because they had my name in their system for 2 years, was again pushy for me to pay upfront on the dot, and then cracked the says when I didn't want to go ahead and said they are removing my name. If this is someone you have speaking for you business or running it, this is bad. Very very bad.

I had book published for my grandmother in 2020 and haven’t received a dime for royalties. The amount of money I paid to have the book published and the typos and grammar errors that were published are embarrassing. I will find away to get out of this deal and publish my grandmother’s book on my own. Very disappointed is this publishing company.

I’m so furious. I would give zero stars if I could!! My mom had 2 books published & her recent book sold many copies but yet the Xlibris website shows 3 books sold. She knows damn well she sold many books because her friends who are fellow authors that purchased the book take a photo of themselves holding the book & post it on Facebook. We’re talking about people that are not related to us or each other, are all over the country and Xlibris had the gall to say they were family members holding up the book. NOT TRUE!! AGAIN, these people are not related to us or each other!! Some aren’t even in the same country!!!!
I will be posting this ALL OVER social media and think a small class action lawsuit is in order!

I am so heartbroken while writing this, I published my book in 2014. I was young and excited, this man approached me hyped me up about my book music to my ears. I was told they would be here with me every step of the way, publishing, marketing and sales etc. After the publishing fee was paid they rhen approched me and told to pay 1000usd or 700usd to market fhr book. I had no more konwy lweft so rhey told me to self market it myself and they would guide me. If was working because I got some people to purchase the book. Fast forward to 2025 and I have not received any of what was promised. No one called to check in or explain how the royalties work. I made a decision to call and make some checks only to be mansplained y a lady that they cant force people to buy the book. She irritated my soul then she proceeded to tell me that I only made $1.27usd on the book that costed me $800usd. I feel broken this was my entire savings imagine hearing that after so many years. This is the worst company I have ever met. I regret going into business with them. If I could have put a 0 rating I would. One thing xlibris God doesn't like ugly!!!

It took a lot for me to write this review as I don't like complaining. I had self-publish my novel before but found it too time consuming, so I approached Xlibris via a Facebook advertisement. The marketing speech I received by Jon Goden was like music to my ears, seemingly super helpful in helping me choose the package which suits me and answering all my questions convincingly. But the first alarm bell rang when I had to pay the first instalment at the end of the phone conversation, without even getting a chance to read the agreement. So I told them to put the project on hold until I have read the agreement, which looked fine. The service provided though was another story. I paid for the Crest package, but my book had been previously edited professionally. I only needed them to format and publish, and was hoping they could handle the marketing side which I am not very good in. He convinced me to buy add-ons, including Literary Bundle and Retail Focus Australia.

I am a designer but wanted to see if they can come up with a better cover design. The designs produced by their designers were so bad I had ended up telling them to use my original cover design. THEN I found out who printed their books. The same people I had printed mine when I self-published, Lightning Source (Ingram Sparks) in Melbourne! So I am paying these people to do what I have done.

The book was published in May, and the pricing was set so high. My book costs more than a Brandon Sanderson new release in Amazon. I had to resort to selling the free copies I received at close to the cost.

Since then it is like dragging a huge boulder uphill. I have had to chase them for every action. The simple landing page promised, presumably made by aprofessional, had glaring errors (I can make better webpages). There is still no professional review of the book done. It's 2 months after publication, and all they have done were to recycle the replies, passed me from one department to another. They even announced they will build the landing page - 3 times after I reminded them each time it has been done.

I finally gave up and wrote to them to get a refund of the works they have not completed. Today they replied, with another series of emails telling me what they are doing - the same series of emails they sent time and again. Yes, including the landing page which they will be building.

Unwavering Endorsement of Xlibris Publishing
As an author committed to delivering insightful and impactful literature, I have had the privilege of partnering with Xlibris Publishing for the release of my four books:
• A Comprehensive Guide to Tokenization
• Unlocking XRP: The Future of Digital Finance
• Mastering the Stock Market: A Comprehensive Guide to Investing and Trading
• The Ultimate Guide to Cryptocurrency: From Beginner to Trader
From the outset, Xlibris demonstrated an unwavering commitment to excellence. Their team provided expert guidance, ensuring that each manuscript was transformed into a professionally crafted book. The editorial support was meticulous, the design team brought a creative vision to life, and the production process was seamless, resulting in high-quality publications that met my expectations.
Beyond the technical aspects, Xlibris's dedication to author success was evident. They facilitated global distribution, making my works accessible to readers worldwide, and offered marketing services that enhanced visibility. Their customer service was responsive and supportive, addressing any queries promptly and professionally.
For authors serious about their craft and seeking a publishing partner that combines professionalism with a genuine passion for literature, I wholeheartedly recommend Xlibris. Their comprehensive services and dedication to quality make them a standout choice in the publishing industry.

I published my book (Children of the Rainbow) with Xlibris in 2022,
Even though it is sold via more than 50 websites all over the world, I HAVEN'T BEEN PAID A PENNY.
=
Thank you for your prompt response and attention to this matter. I would like to clarify that I was never informed or required to create an account within the EFT system. Furthermore, it seems impractical that a transfer to our local bank account via IBAN cannot be facilitated.

Keep miles away from them! They will give you false hope and con you out of thousands They cold call you which is a sign of a scam. I wasn't going along with their narrative so they hung up on me lol.

I would give no stars if I could
I've had no Royalties at all and everytime you try contact them they say the payout at certain times of year
Excuses excuses excuses ....not a good firm to deal with

They continually ask for MORE information I've replied several time ...to be told payout only 3 times a year ....its nearly a decade since book published at an extortionate cost by Xlibris

Once more a lengthy response but no payment received regardless of Xlibris rules and regulations ....10 years on !!

Yes, they are SCAMMERS who have HIJACKED my books and are refusing to relinquish them even though I parted ways with them over a decade ago. They are continuing to "sell" my books at around a $300 mark. Thats the reason why my books arent selling. I have threatened them with legal action, however, they ignored me. I will shortly be taking legal action against them for illegally hijacking my books, and for loss of income. Xlibris response to me is a blatant lie! They are selling my books as NEW on Amazon for around $300+ hence my books dont sell! Their entire response is yet another manipulation tactic and a lie. They have NOT cancelled the sales of my BOOKS! Xlibris=SCAMMERS 100%!