AuthorHouse Reviews 

Authorhouse needs to be much more up front about the editing process. Total miscommunication on what was being done for which portion of my 2 volume project, with editing cost again added in, after supposedly being settled in the beginning.

My experience with Authorhouse was great they kept in communication with me about the process of my book from cover to editing. Everyone has been great to work with. My only thing I could say negative is I wish they told you all the publishing fee and publicity fees all up front. Not contact you in a week about other options. That was the only frustrating thing for me. I did buy a few packages from them. Only one mishap with the back cover, it was resolved and they handled it very well.

I was impressed with the professional manner throughout the publishing process!

good communication, excellent help , meticulous about customer needs and concerns.

The representatives are professional, knowledgeable, helpful, friendly, patient, and return calls promptly.
This was the first book that I ever had published and AuthorHouse made the whole process easy and smooth.
I would in good conscience recommend AuthorHouse to new and seasoned authors.

The process is pretty much money upfront, sign papers, get upsold, then constantly having to follow up with them, while minimal effort to reach back out is given. Emails go unanswered. The "book cover" they create is from free stock images they can find online,I hired out on fiverr for my book cover design since they couldn't do it because "theres no free images like it". Its been a process. So far this is my experience hopefully once my book is out there itll get better, since im waiting in a queue....

I liked being in contact with someone the entire way. but it was pricey. Raven Tan was great and so was Annie Barret. I had a lot of trouble with the person trying to sell me an editing package. Very pushy and wouldn’t take no for an answer I almost had to hang up on her. The very last bit of the process (marketing) was a little confusing. The support team helped me more during that stage than the marketing person (Kean) Too hard to get ahold of. didn’t give me any concrete answers. But i am overall very happy with the way my book came out!

AuthorHouse kept their word. I have now received my 5 free books for BINGHAM GATEWAY TO THE MAINE FOREST. AuthorHouse also published my first book PLEASANT RIDGE-THE WAY LIFE USED TO BE. I have been 100% happy with your company. "Honest as the day is long". I think you published the Pleasant Ridge in 2014 or 2015 and the company has never changed in customer support and help in all these years. THANK YOU FOR BEING AN HONEST AND EASY TO WORK WITH PUBLISHER. Bea Bridges June 13, 2023

The book turned out fine, All the people I delt with were great. The issue is that it is very expensive. My hope is that I get positive results from the marketing program that I purchased. If they do all that they said they would do with reviews and social media sales should come.

Communication was poor at best and remains poor, timeliness was lacking then it became an urgent expectation from me. I still have no feedback or person I can check in with.

Efficiency and prompt response. Willingness to assist.

Very fast responses which made my publications process smooth sailing. Took me less than a week to finalized everything with all the revisions, and was immediately went into printing.

I had Author House publish my first book and was satisfied enough to repeat with my second work.

The results were the same. Excellent contact with A H reps, prompt replies to questions and magnificent job done on book's cover.

AuthorHouse never made the book available to be ordered at bookstores

I talked with about 5 different people during the process of having my book completed. Only one of those people were good at returning calls and answering questions. Now that the book is completed and I have a question about royalties, I can't get a response. I guess I'm on my own about figuring out what happens next.

I sent this company money years ago and a proof for a book and have never had anything in return. They ring me frequently though trying to sell me film rights for my book - a tv series - all sorts of cons. Untill I actually see my book in print they are not getting another penny from me.

What has made my experience great is that all members of staff working with me have been truly enthusiastic and helpful. They have been willing to work with my limitations. Unlike so many who use terms like 'valued customer', the people at AuthorHouse really do make me feel valued.

This was my first attempt at writing a Children’s book. I was assigned 5 different people to work with as each one had different areas of expertise. The first two people were fabulous. They were extremely friendly and helpful. The illustrations were wonderful,It went very smoothly. Unfortunately it went downhill from there. The next two people had little patience, didn’t return emails and I was forced to go over their heads. Their supervisors were very understanding and helpful but one of the staff stopped returning phone calls and told me he had to many authors to work with, among other things. I led a large company with 70 employees and an answer like that is unacceptable. So in essence, I’m not sure if I would publish again with Authorhouse. I was made to feel inadequate as I did need assistance with the computer which I took it upon myself to hire someone. Everything took 5 minutes to understand if only their employee was willing to take a few minutes to help me.

The Employees were all Helpful & the Authorhouse Site easy to navigate … attached forms on emails transferred easily … My experience & expectations from My career made the transfer of files easy but limited the ability of Employees to follow Their usual design & production efforts … There were some Issues but it was part of the book production