Sadly the system is really unfriendly to use. Credits will be taken for documents that other users have uploaded and there is no way to cancel documents that are uploaded accidently. Therefore, ther... Toon meer
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Auto Entry has great potential but the sync app / data service issues are getting more and more frequent. We have been trialling Auto-Entry for 12 months now. It's now rare that we are put straight... Toon meer
Things go awol from time to time. No particular reason other than the complexity of modern integrated systems. In such circumstances, a good support team who assists and gets things sorted is needed... Toon meer
Bedrijf heeft geantwoord
Although my issue couldn't be resolved the response was quick and they credited back the credits I had used. Hopefully the transaction I wanted to do will be incorporated into the software at some po... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Automated data entry software. AutoEntry captures, analyses and posts invoices, receipts and statements into your accounting software.
Contactgegevens
1 Central Park, Leopardstown, D18 NH10, Dublin, Ierland
- +35319022618
- info@autoentry.com
- www.autoentry.com
3,3
Gemiddeld
764 reviews
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Today was very quick and efficient help
10 januari 2024
Review zonder uitnodiging
Great customer support
Great customer support. Talked to Sukhi and she explained the whole process and supplied the article to help.
5 januari 2024
Review zonder uitnodiging
Just started using Auotentry very…
Just started using Auotentry very pleased with it. Customer support is also good.
8 december 2023
Review zonder uitnodiging
Hanna was our technical advisor and she…
Hanna was our technical advisor and she was amazing. She's so knowledgeable and very patient. She spent a lot of time with my wife and I teaching us what we needed to know about the software program. She is also very kind and professional. We were completely satisfied. Thank you Hanna!
7 december 2023
Review zonder uitnodiging
Hannah was awesome!
Hannah was awesome and helped me fix a setting that was causing my issues.
6 december 2023
Review zonder uitnodiging
My query was sorted out fairly quickly.
6 december 2023
Review zonder uitnodiging
Quick Responses to Questions.
28 november 2023
Review zonder uitnodiging
Has potential but the issues need resolving
Auto Entry has great potential but the sync app / data service issues are getting more and more frequent. We have been trialling Auto-Entry for 12 months now. It's now rare that we are put straight through to a human advisor, instead we are directed to information sheets that are not always correct. For the last few months I can honestly say it would be quicker to manually enter invoices. I am no longer able to rely on it when we have urgent work to process.
24 november 2023
Review zonder uitnodiging
Auto entry is so easy
Auto entry is so easy. I had a very quick & helpful response from Gagan this morning with a problem I had
24 november 2023
Review zonder uitnodiging
Had a few issues setting up the app so…
Had a few issues setting up the app so needed to call customer service. They are always available within a few minutes and have sorted everything i needed. I like sage products a lot, especially sage accounting and auto-entry. The dashboards are easy on the eye and simple to use:)
22 november 2023
Review zonder uitnodiging
Reintegration of software information
At first, I used the Bot to narrow down my question, but once I got Hannah on the text message it took only a few minutes to get the answer I needed so we could give access to one of our employees to reintegrate the Sage information with the AutoEntry app.
17 november 2023
Review zonder uitnodiging
Amazing Bookkeeper Tool
Auto entry has always been very efficient and effective and anytime there's an issue it gets addressed and corrected very quickly. Highly recommend for all bookkeepers!
17 november 2023
Review zonder uitnodiging
very prompt reply and very helpful in…
very prompt reply and very helpful in helping me ascertain what was the issue etc.
15 november 2023
Review zonder uitnodiging
The staff are super helpful !
The staff are super helpful !
They are calm inwhat can be a very stressful situation. I have always left a session much better off in knowledge and understanding.
13 november 2023
Review zonder uitnodiging
Hannah was very Excellent!!!
Hannah was very understanding and patient she looked for the problem and explained it to me and then helped me resolve it.
10 november 2023
Review zonder uitnodiging
Brilliant Helpful staff
Brilliant Helpful staff, Always manage to help us quickly. AutoEntry is a fab system
2 november 2023
Review zonder uitnodiging
Great service from Brandon.
26 oktober 2023
Review zonder uitnodiging
wowww love you ...thank you so much for…
wowww love you ...thank you so much for your help
25 oktober 2023
Review zonder uitnodiging
Bradon was very attentive and helped…
Bradon was very attentive and helped re-solve my problem.
25 oktober 2023
Review zonder uitnodiging
Support technician really knowledgeable…
Support technician really knowledgeable and solved my issue fast.
25 oktober 2023
Review zonder uitnodiging
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