Azlo Reviews 

389
TrustScore 4 uit 5

3,8

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Beoordeeld met 5 van de 5 sterren

I believe that all of these banking services are really helpful for people, because it literally makes their life easier. In my opinion, those people, who can't admit the befits which come from using... Toon meer

Beoordeeld met 1 van de 5 sterren

Absolutely sucks for people on a visa, even if they're multimillionaires. Said my visa was expired, when it clearly wasn't. What a joke - I'll bank with someone who actually treats people as human b... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We’ve been working with Azlo for a couple years now and we have nothing but praise! Aside from being extremely convenient, Azlo is a well oiled machine. Speedy customer service, extremely friendly a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We use an Azlo business account for our 501(c)(3) charity. We are thrilled with the ease-of-use and well-designed app and desktop account access. It's been especially useful for mobile app check depos... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Bank
  2. Financieel adviseur

Informatie afkomstig van verschillende externe bronnen

Free, easy-to-use business banking for those who are doing it all.


Contactgegevens

3,8

Goed

TrustScore 4 uit 5

389 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,8

Alle reviews

(389)

0 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Thieves and gives the runaround and 0…

Thieves and gives the runaround and 0 help. Was charged by a company with an unauthorized transaction. Contacted azlo, and was told the merchant was correct in charging me, even though I never initiated any charge! This was 100% theft and I would never trust azlo. Horrible company and horrible experience.

24 november 2020
Review zonder uitnodiging
Logo Azlo

Antwoord van Azlo

Hey there! We're sorry to hear about this experience with that fraudulent charge. We can't speak the specifics of your situation here, but understand how frustrating it can be when a merchant issues charges you weren't expecting. Hopefully you were able to make progress by dealing with that merchant directly, but if there's anything we can do from our end, please reach back out at support@azlo.com.

Beoordeeld met 1 van de 5 sterren

Absolutely horrid experience

Absolutely horrid to work with. The simplest actions such as depositing a check took over 30 days and they still couldn’t get it right.

23 november 2020
Review zonder uitnodiging
Logo Azlo

Antwoord van Azlo

Hey Jack! Sorry to hear about the delay with that check. A timeline of 30-days is extremely unusual and we'd like to more about what went wrong. If you'd like to be in touch, please reach out to us at support@azlo.com.

Beoordeeld met 5 van de 5 sterren

Fabulous customer support team

I opened a business bank account with AZLO to start my small business with under somewhat awkward circumstances. I am a transgender woman and Covid significantly delayed my legal name change. So I was forced to open my bank account under my old name. The customer support team was always helpful with anything I needed for banking, but they really shined when I finally was granted my court ordered name change. Within 24 hours of notifying them and sharing a copy of the court order, they changed my account to my new legal name. And they did that with so much warmth and enthusiasm that it felt very special to me and touched my heart. This is a team of wonderful kind-hearted people who I know my money is safe with. Staci and Ellen are super stars! 🌟🌟🌟🌟🌟 Thank you ladies! ❤️

20 november 2020
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

I joined several months ago and I was…

I joined several months ago and I was happy I joined. Shortly after joining, there has been a permanent message about signing up for Azlo Pro when you log in to your account. I don't think should be a prominent fixture when one logs into their checking account. There is no way to remove it and it is unnecessary advertising. I'm sorry I signed up. There is no "no thanks" displayed, only the "x" to close.

20 november 2020
Review zonder uitnodiging
Logo Azlo

Antwoord van Azlo

Hey Bradley! Sorry you're running into trouble with that message. It shouldn't prevent you from using your account, but we can definitely understand your frustration. It should be possible to permanent dismiss the message by clicking "no thanks" instead of merely 'x' ing out. We're working on making this more clear to prevent this in the future. If you're still running into trouble please contact us at support@azlo.com.

Beoordeeld met 5 van de 5 sterren

Highly Recommend

We’ve been working with Azlo for a couple years now and we have nothing but praise! Aside from being extremely convenient, Azlo is a well oiled machine. Speedy customer service, extremely friendly and knowledgeable staff on deck with extremely user friendly interfaces on all aspects.
We highly recommend!
Gold Leaf Landscaping LLC.

20 november 2020
Review zonder uitnodiging
Logo Azlo

Antwoord van Azlo

We're so glad to hear it! We appreciate the kind words and are happy to have you aboard!

Beoordeeld met 5 van de 5 sterren

This is the easiest to set up online…

This is the easiest to set up online banking account I have encountered. The user screens are clean amd intuitive. The ability to invoice my clients easily is superb. The first debit card got lost in the email. Within three days of contacting customer support, I had my new card. Excellent! I highly recommend for busy entrepreneurs who want a no fuss, no frills experience.

20 november 2020
Review zonder uitnodiging
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Antwoord van Azlo

Thanks Rebecca! It's so great to hear you're digging the app and everything was easy with getting up and running. We're also glad that we were to get the issue with that lost card sorted! Welcome aboard, we're looking forward to working together!

Beoordeeld met 1 van de 5 sterren

The online system feels discriminatory. Terrible.

I tried to open an account and the online system DISCRIMINATES againts my nationality (even I am a green card holder living in USA) and does not allow to open the account. A total waste of time and an overall terrible experience.

19 november 2020
Review zonder uitnodiging
Logo Azlo

Antwoord van Azlo

Sorry you ran into trouble applying for an account. We can't look into the details of your application here but we're working to make Azlo available to a wider range of entrepreneurs in the future.

Beoordeeld met 5 van de 5 sterren

Azlo, Top of the line

Azlo, one of a kind when it comes to customer service. They are quick to respond to help or inquiries. And when it comes to charge backs or bogus charges, they do Not stop until they have recovered all of the funds you are out. With regular updates throughout the whole process. Nothing but praise from this account holder. Arnold

16 november 2020
Review zonder uitnodiging
Logo Azlo

Antwoord van Azlo

Hey Arnold! Thanks so much for the kind words. It's great to hear that our support team was able to help out when you ran into that issue with a fraudulent charge. We're happy we were able to get it sorted! We appreciate the review!

Beoordeeld met 5 van de 5 sterren

So flippin' easy to get started and…

So flippin' easy to get started and I've never had a single issue with them. I HIGHLY recommend to any entrepreneur or small business.

12 november 2020
Review zonder uitnodiging
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Antwoord van Azlo

Awesome! We're so glad to hear it. Thanks for the kind words, Zach. We're looking forward to working together!

Beoordeeld met 4 van de 5 sterren

Great for Entrepreneurs

My experience with Azlo so far has been really good. They have very responsive live chat for customer support. And it was really easy to set up a business bank account as an entrepreneur versus more traditional banks. Azlo really does feel like a banking institution I can grow with as a business owner.

12 november 2020
Review zonder uitnodiging
Logo Azlo

Antwoord van Azlo

Thanks, Jon! We're glad to hear you were able to get in touch easily, and that setup was quick. We're looking forward to working with your as your business grows :)

Beoordeeld met 1 van de 5 sterren

There is no way this bank got 4 stars

There is no way this bank got 4 stars, check out their BBB complaints.
I have beem banking for 4 months and out of nowhere they cancelled my account. They didnt even give am explanation why. When i called they refused to give me more information. Banks can cancel you at anytime however they MUST HAVE A GOOD REASON. So i am now filing against this company. If anyone wants to file a class action with me. Email me at ritari12@gmail

10 november 2020
Review zonder uitnodiging
Logo Azlo

Antwoord van Azlo

Hi Sarita, we're so sorry to hear you had this experience. It's not common for us to close an account, but there are a number of factors that can lead to this decision. We understand how frustrating this can be. We aren't able to get into those details here but we take regulatory compliance extremely seriously and encourage you to reach back if we can share any additional info on our account agreements and policies.

Beoordeeld met 5 van de 5 sterren

The Azlo Customer Success Team is…

The Azlo Customer Success Team is second to none! My business card was lost which left me with no access to funds. Not only were their responses speedy, they sent me a new card within 1 business day! Thanks Azlo!

9 november 2020
Review zonder uitnodiging
Logo Azlo

Antwoord van Azlo

Yay! Thanks, Stephanie. It's great to hear we were able to get you that card quickly and our team appreciates the kind words! We're happy to have you aboard :)

Beoordeeld met 1 van de 5 sterren

I can't register on your service

I can't register on your service .
very bad UX on mobile . and you get alot of data and mobile verification!
i dont know what is your panel and services and why at the first of every thing you get all of my personal data?

8 november 2020
Review zonder uitnodiging
Logo Azlo

Antwoord van Azlo

Hey Dennis, sorry you're running to these roadblocks. If you're having issues applying for account, we'd love to help, and learn more about how we can fix them. Please contact us at support@azlo.com.

Beoordeeld met 5 van de 5 sterren

Superior Experience With Azlo

Azlo is the type of service provider that smart business owners look for. The application process was straightforward. Once my information was confirmed, the account was open and functional within 24hrs. The communication with the support team was superb. Looking forward to a long productive relationship with my new banking partner!

6 november 2020
Review zonder uitnodiging
Logo Azlo

Antwoord van Azlo

Hi Jeff, thanks for the feedback! It's great to hear that the application process was easy and you were up and running so fast. We're looking forward to working together as well!!

Beoordeeld met 1 van de 5 sterren

Absolutely sucks for people on a visa

Absolutely sucks for people on a visa, even if they're multimillionaires. Said my visa was expired, when it clearly wasn't. What a joke - I'll bank with someone who actually treats people as human beings instead.

I actually have a very good relationship with my bank but thought these new companies might have their shtick together but turns out Azlo is just reskinning BBVA USA's product. Don't want to deal with them anymore after learning this.

5 november 2020
Review zonder uitnodiging
Logo Azlo

Antwoord van Azlo

Oh no! We're sorry to hear that you ran into this trouble applying for an account. It's true that we parter with BBVA to offer banking services, and we can certainly accept a valid Visa as a verifying document for non-US-citizen applicants. If there was an issue when you attempted to use yours, please contact us at support@azlo.com so we can help!

Beoordeeld met 5 van de 5 sterren

For creatives AZLO is the very best

Azlo has made it possible for me to establish my infinitesimally small but meaningful businesses. They include a non-profit (and I mean NON profit) and a "gig economy" LLC. Without Azlo there is no way I could have set up and maintained these additional bank accounts. And hey, Did I mention that their customer service is people? They are super supportive, friendly, and skillful. For a small business start-up like mine, this means a LOT.
Many many many thanks are in order.

5 november 2020
Review zonder uitnodiging
Logo Azlo

Antwoord van Azlo

Thanks William! It's awesome to hear that our team has been able to help when you needed it. We know running a small business is tough enough and we aim to make banking as easy as possible :) We truly appreciate the kind words and aree happy to have you aboard!!

Beoordeeld met 5 van de 5 sterren

I wish my regular bank was this good.

I wish my regular bank was this good.
Live people on the phone, responsive customer service online, great app. Lost my wallet and they sent a replacement card out lightnig fast... Highly recommend Azlo.

3 november 2020
Review zonder uitnodiging
Logo Azlo

Antwoord van Azlo

We're so happy to hear it! We're looking forward to continuing to work together!

Beoordeeld met 5 van de 5 sterren

Agustín is the best Customer Rep at Azlo

As a new customer with Azlo, I had quite a few questions about getting started. It was very easy to get ahold of a customer service rep on the phone with very little hold time, and I had THE BEST agent who made a phenomenal first impression for Azlo. Agustín was a fantastic listener and addressed every single one of my issues with confident knowledge. I recently moved and changed my last name so I had several complex issues to talk through, but he was very friendly, patient, AND provided all of the answers I was looking for.

Five Stars for Azlo, but more specifically for Agustín.

2 november 2020
Review zonder uitnodiging

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