Broadband for the Rural North Reviews 

B4RN really has been so much better than other internet providers (and obviously about 5,000,000 x better than BT). When we set up the connection it didn't work on day one. I emailed B4RN on Saturday; the local engineer replied on Sunday (!) and came to fix it on Monday at 9am. Can you imagine BT responding like this.

Not much to tell as everything is ok,never have any problems.

Absolutely thrilled to be connected to B4RN. The internet connection is faultless (so far!), everything you could wish for to run a business in a rural area. The price is very reasonable. Installation was all very straightforward, great communication. 100% recommend to anyone tempted, you won't regret it.

Loses signal constantly. Complained numerous times. Answer always the same. Buy, yet another, signal booster.

Everyone we've dealt with at B4RN has been professional, friendly and efficient. From Tom, who dug the trench for the fibre across the garden by hand, to the very helpful guy on the helpdesk at Head Office who helped us install our new phone system. Speeds are excellent and the service is very reliable. Highly recommended - if B4RN is available to you, grab it with both hands!!

We like the ethos of the company. The installation was trouble-free, and we have had no trouble with the service since we went live. We occasionally hear of problems when farmers dig up cables and so on, but these are apparently dealt with rapidly. The broadband speed is much faster than we were used to, and on the odd times when I have contacted B4RN I get straight through to a real person. Keep it up!

Great communication, great system. Really helpful having someone on the end of a phone if needed with no chatbot preventing you from resolving any issues.
Significantly cheaper with VIOP and better speeds altogether.

I was in at the beginning, helping lay cable in our village.service has always been reliable, and help where needed. A big plus, is that if you ring the helpline, try something, then need more help you will often get the same person, no need to tell the whole story again. But really it's been very reliable.

Flawless service. Good communication well in advance of any maintenance / offline periods which are always in the middle of the night - and infrequent - so there's no disruption to our use.

I have the highest regard for B4RN. We are a small Parish in Norfolk and B4RN supported us as we raised the finance to create our own Hyperfast broadband connection. They really are all incredible. The connection itself is faultless and even when a contractor went through our fibre it was patched in a matter of hours, so that we didn't lose working time. (Big thanks to David Evans). Every rural community with poor connections should partner with B4RN should. You will never regret it.

Good fast broadband if you're next to the router however they haven’t updated thier routers since installation around 10 years ago.

The best Internet connection we have ever had in our village, good price, excellent customer service

Very helpful experienced team.
Always act
Fantastic delivery speeds
Equipment works faultlessly

Excellent company. Been with them from the start and they have never wavered. Amazing, friendly service

The only way for us to get fibre broadband to our property - excellent service from installation to ongoing support

Very happy with B4RN - no problems with installation and post connection communications and assistance where required. If only other organisations could be so helpful

Fantastic Broadband. High speed, reliable, and always someone to help at the end of a phone if needed.

The signal often falls out without warning or any apparent reason

After too long with BT B4RN have been helpful and responsive by comparison.

Customer service is the best thing about B4RN. If you need help they are there for you on the other end of the phone and they follow up with help until your problem is resolved. Great people.