Baby & Co Reviews 

3.506
•
TrustScore 4 uit 5

4,2

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Absolutely fantastic experience with Baby & Co! I ordered the iCandy Peach 8 bundle with the Cybex Cloud T car seat and base and got it for an absolute bargain! 🙌 I ordered on the Sunday and,... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

It took a long time as the item wasnt in stock but the time always kept me updated. Really good service. Items are excellent condition. Thank you

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

Not honest delivery timelines and product can come in part in different months. Still waiting for one item from July till October. Plus no care from customer service

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The nursing pillow has actually made such a difference to getting comfortable at night. I wasn't expecting it to be quite so useful, but it's really helped me sleep better and takes a lot of pressure... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Babywinkel
  2. ook in
  3. Kinderkleding
  4. Speelgoedwinkel

Geschreven door het bedrijf

Established in 1982 Baby & Co is Bristol's Premier Nursery Store. Shop Online and in store for Prams, Pushchairs, Car Seats, Nursery Equipment, & nursery furniture. Stockists of leading brands including Bugaboo, Cybex, Silver Cross, Mamas & Papas, Britax, iCandy, Joolz Axkid, BeSafe and many more.

All About Baby & Co

Geschreven door het bedrijf

Family Business With Over 40 Years Experience
Established in 1982 Baby & Co is a family business that prides itself in its customer service and industry knowledge.
Fast Free UK Delivery
On most items excluding "made to order" nursery furniture we offer fast next day delivery to all UK Mainland postcodes
We Are Bricks As Well As Clicks
Be secure in the knowledge that we are a proper stop and well as a cutting edge e-commerce website. We have been in the same location for over 40 years and have looked after two generations of local families.
Experts in Baby & Child Car Seats
We are highly experienced in all aspects of baby and child car seats in particular Extended Rear Facing and the new i-Size regulations. All our sales team receive regular car seat training in house and directly from the car seat manufacturers.
Service Agents & In-house workshop
We are service agents for many of our brands including Maclaren and offer in house repairs and servicing. Our trained engineer has over 40 years experience and is able to resolve any issue that may arise.

Contactgegevens

Promotion box for Baby & Co

Cybex Balios Bundles

Up to 24% Off Travel Systems

4,2

Goed

TrustScore 4 uit 5

4K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,2

Alle reviews

(3.506)

166 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Item out of stock

Took them nearly 2 weeks to tell me that the footmuff I ordered was out of stock. I had to chase up where my order was and only then I was told it was out of stock from the supplier. I should have read reviews before I ordered. Seems to be a recurring problem long waits for items, or items being out of stock. Very disappointed!

31 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Love the booster seat

Really pleased with the Joie booster seat lightweight yet solid, and my child finds it very comfortable. The website was easy to use, and delivery arrived right on time. Excellent all-round service

25 september 2025
Beoordeeld met 5 van de 5 sterren

Fantastic service from Baby & Co

Fantastic service from Baby & Co! My Ickle Bubba Discovery stroller arrived quickly and is perfect lightweight, sturdy, and easy to fold. Great product and excellent experience from start to finish.

4 september 2025
Beoordeeld met 1 van de 5 sterren

Late delivery

Late delivery! Bought a travel system on the 30th September, expected delivery no later than the 16th October. We have received no updates from the company and contacted them today to find out that they still have not received the travel system and have ‘estimated’ that they should receive it by the end of next week, which does not give me any reassurance. We do not have a new guaranteed delivery date and we do not know when our pram will arrive. What should have been a 7-10 day delivery, is now likely to be at least 1 month, yet, the company believe this is a ‘slight delay’. This is extremely stressful for a pregnant person who is due their baby very soon. The lack of communication regarding the delays of order is very unprofessional. I will not be ordering from this company again.

15 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

My search is over

I’d been searching everywhere for this changing bag and was thrilled to find it at Baby & Co! Fast delivery, great price, and excellent service. Couldn’t be happier!

12 oktober 2025
Beoordeeld met 5 van de 5 sterren

Fast and easy

Excellent service from Baby & Co! My Britax Kidfix booster seat arrived quickly, was easy to fit, and feels really safe and well made. Very happy with both the product and the shopping experience

10 september 2025
Beoordeeld met 5 van de 5 sterren

Couldn't be happier.

Great service and a fantastic product! The Cybex booster seat is solid, comfortable, and easy to fit. Arrived quickly and exactly as described. Highly recommend.

11 oktober 2025
Beoordeeld met 1 van de 5 sterren

I had to wait weeks for the parcel and…

I had to wait weeks for the parcel and no communication from customer service until I contacted them. The lack of delivery information is stressful. Whilst the product is good my experience has been tainted so I won’t order again from this company.

19 september 2025
Beoordeeld met 1 van de 5 sterren

Ordered pram bundle with car seat

Ordered pram bundle with car seat. Was promised 7-10 days for delivery. After 14 days was told i will get it in 2 weeks. Called 2 weeks later and was told (got email too) there is shortage from supplier and will get the order “next Thursday“. Next Thursday came and still nothing. Contacted them again and been told the same again “next Thursday”.
After that was told i can change colour for the one they have on stock or wait few more weeks.
Cancelled the order and found the same pram bundle in the same colour i wanted for the same price with “next day delivery”. Will never recommend this shop to anyone.
Btw: the customer service woman was nice and tried to help as much as she could.

8 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

What a shop!

Baby & Co have been amazing over the last five years of baby shopping, not only do they have competitive pricing but products are always available fast and they communicate so well when the product is ready. Refreshing to have a shop to go into to see the products too, not many around anymore. 100% recommended!!!

26 september 2025
Beoordeeld met 3 van de 5 sterren

Good service, poor delivery times.

Ordered the oyster 4 travel system on the 9th of August with a 7-10 working day lead time.

We finally received it on the 10th of September nearly 5 weeks later, the travel system is perfect and the communication from Debbie and Nikki was great so I can’t fault them on that either. Luckily we did not need the travel system in a hurry or I would of had to cancel and go elsewhere…

Overall good service but would just say if you need your order in a rush I wouldn’t bother.

10 september 2025
Review zonder uitnodiging

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