Baby & Co Reviews 

3.506
•
TrustScore 4 uit 5

4,2

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Absolutely fantastic experience with Baby & Co! I ordered the iCandy Peach 8 bundle with the Cybex Cloud T car seat and base and got it for an absolute bargain! 🙌 I ordered on the Sunday and,... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

It took a long time as the item wasnt in stock but the time always kept me updated. Really good service. Items are excellent condition. Thank you

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

Not honest delivery timelines and product can come in part in different months. Still waiting for one item from July till October. Plus no care from customer service

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The nursing pillow has actually made such a difference to getting comfortable at night. I wasn't expecting it to be quite so useful, but it's really helped me sleep better and takes a lot of pressure... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Babywinkel
  2. ook in
  3. Kinderkleding
  4. Speelgoedwinkel

Geschreven door het bedrijf

Established in 1982 Baby & Co is Bristol's Premier Nursery Store. Shop Online and in store for Prams, Pushchairs, Car Seats, Nursery Equipment, & nursery furniture. Stockists of leading brands including Bugaboo, Cybex, Silver Cross, Mamas & Papas, Britax, iCandy, Joolz Axkid, BeSafe and many more.

All About Baby & Co

Geschreven door het bedrijf

Family Business With Over 40 Years Experience
Established in 1982 Baby & Co is a family business that prides itself in its customer service and industry knowledge.
Fast Free UK Delivery
On most items excluding "made to order" nursery furniture we offer fast next day delivery to all UK Mainland postcodes
We Are Bricks As Well As Clicks
Be secure in the knowledge that we are a proper stop and well as a cutting edge e-commerce website. We have been in the same location for over 40 years and have looked after two generations of local families.
Experts in Baby & Child Car Seats
We are highly experienced in all aspects of baby and child car seats in particular Extended Rear Facing and the new i-Size regulations. All our sales team receive regular car seat training in house and directly from the car seat manufacturers.
Service Agents & In-house workshop
We are service agents for many of our brands including Maclaren and offer in house repairs and servicing. Our trained engineer has over 40 years experience and is able to resolve any issue that may arise.

Contactgegevens

Promotion box for Baby & Co

Cybex Balios Bundles

Up to 24% Off Travel Systems

4,2

Goed

TrustScore 4 uit 5

4K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,2

Alle reviews

(3.506)

166 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

Delays in delivery with no updates until I sent in a formal complaint.

When ordering it says 7-10 working days. Assuming this was delivery time so I ordered in good faith this will come within 7-10 working days. It wasn’t until the 10 working days were up and I received no communication on where my parcel was. I had to email numerous times to get updates on what is happening with my delivery and where it is, to just be advised ‘our supplier had a stock shortage’. Why does it take for me to have to reach out numerous times to get updates? Also, I sent in a formal complaint and mentioned some kind of an offer of compensation due to this delay and the amount of stress this has caused me leading towards the end of my third trimester, to then just 24 hours after this complaint to my order now being ready to dispatch. If I had mentioned some kind of compensation when I first enquired about this (27/11), would they all of a sudden found stock then? I ordered 17/11, it is now 17/12 and I still have not received my order. Only order from this company if you are happy to wait over a month for delivery and receive no updates of delays during this period.

17 december 2025
Beoordeeld met 5 van de 5 sterren

Amazing customer service

Wow! After ordering a product for collection, ill health meant I couldn't travel to collect it. I called them and without hesitation they offered to post it at no charge! That's what i call AMAZING customer service, and kindness. Thank you so much. I will be purchasing more from you to support your wonderful business.

15 december 2025
Beoordeeld met 5 van de 5 sterren

Good service

Good service throughout, communication was on time, I would surely consider to buy again using this platform.

2 december 2025
Beoordeeld met 5 van de 5 sterren

Customer service

The lady in Customer service was lovely. She was was very quick at finding my order and providing an update. Thank you! Can't wait to use my new pram.

27 november 2025
Beoordeeld met 1 van de 5 sterren

Delayed delivery and missing car seat

Despite the delivery time indicated on the product as 10 - 14 working days, I received my order 19 working days after deliver. When I queried the delays I received poor responses from staff.

Furthermore, the Anton B2 isofix base and carry seat was missing!

Really dissapointing all round.

25 november 2025
Beoordeeld met 5 van de 5 sterren

Great from start to finish

I recently purchased a BeSafe booster seat and couldn’t be happier. Ordering was easy, delivery was quick, and the seat itself feels incredibly sturdy and safe. My child finds it comfortable, and the quality is exactly what I hoped for. Highly recommend both the product and the seller

15 oktober 2025
Beoordeeld met 5 van de 5 sterren

Smooth upgrade from the Minikid

We’ve just moved our child from the Axkid Minikid to this Axkid booster seat, and it’s been a great transition. It feels solid, comfortable, and very secure—exactly what we expected after loving the Minikid for years. Easy to install, supportive, and my child is happy in it. Another reliable seat from Axkid.

9 oktober 2025
Beoordeeld met 5 van de 5 sterren

Great value, lightweight stroller

The Joie Nitro has been a pleasant surprise. It’s light, easy to fold, and comfortable for my little one. The build feels sturdy for the price, and it handles everyday trips well. No frills, just a reliable, easy-to-use stroller that offers excellent value. Would recommend.

16 oktober 2025
Beoordeeld met 5 van de 5 sterren

Great product

Great product! Baby &Co kept me updated when there was a delay in my Avionaut car seat arriving in store and offered an alternative colour. However very happy I waited for the Navy. It's gorgeous as well as being super comfortable for my toddler.

23 oktober 2025
Beoordeeld met 5 van de 5 sterren

Please with my seat

Really impressed with the BeSafe booster seat excellent quality, easy to install, and my child finds it super comfortable. Feels very safe and well made. Fast delivery and great service too

8 oktober 2025

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