Babys-Mart Reviews 

I ordered 2 Maxi-Cosi Kore Pro i-Size Car Seats in Authentic Cognac colour. These arrived in a bad condition (covers partially pealed and dirty). I inquired that the very next day and they advised return and refund. In the process of return they received only 1 car seat instead of 2 which DPD is currently investigating. They were not willing to cover the return costs despite according to their policy should have "If your purchase is found to be damaged or defective upon receipt we will arrange collection and replacement or a full refund."

Excellent price and service plus an impressive product

Really pleased with product, delivery was longer than expected but the communication was fabulous and looked for solutions with an out of stock item thank you would happily use again!!! 5 star

I haven’t used the car seat yet as not due till April so I was keen 😂 but only little thing was it took longer then I’d of liked (few weeks) but when I called up the women I talked to was nice,
So no issues so far

Absolutely fantastic. I'm not going to lie, I am astonished that our new pram has actually arrived! Usually you're told if you see something online that's too good to be true - well then it's too good to be true and it's a scam!

After reading all the good reviews, I decided to make the purchase and apprehensively took the "risk" which in fact was not a risk at all. Don't understand how they can make a profit at these costs.

Product arrived earlier than the 14 working days stated and use DPD.

Absolutely A+ fully recommend. Very happy customer

Very poor experience trying to return an item I was charged 18 GBPs for the return which I feel is excessive. That is 10% of what I paid for the item. Disappointing.

This is a difficult review to write, because when I had contact with the Customer Service team at Babys-Mart they were very kind and mostly helpful.
The problem is that it was always me having to email them or phone them. The bundle I ordered ended up taking over 5 weeks to arrive, despite a stated lead time of 7-10 working days. Nobody from Babys-Mart got in contact to update me on the delay unless I phoned or emailed first which is just unacceptable in this day and age for an order just shy of £1000. I was repeatedly told part of the bundle was due in "any day now" which of course, it wasn't.
As I've said, the people I did speak to were quite lovely and keen to help but they just didn't have the information available to help, or they knew it would be a lot longer than stated and wanted to keep quiet about it.
The products themselves are great quality at a great price, the latter being the reason I bought from them. I was concerned the price was too good to be true and maybe this was a scam site, or selling on customer returns but that doesn't appear to be the case - they are just slow!

Great product at a good price

Excellent communication and service.

Found a cybex car seat on this website the cheapest I'd found online. It was here the following Wednesday (alot earlier then estimated) very happy with my purchase and delivery time. Would definitely babys mart again. Very happy customer.

Can’t lie I have never heard of Baby’s Mary before I ordered a car seat for my little one. Great customer service! Very friendly and professional. Will have a look at more products they sell for future reference.

First time use this company was a great service. I’m happy with the service and delivery was quick thank you very much.

before placing the order, the two men I spoke to on the phone were helpful with any questions I had. Our car seat was delivered quickly and easy to fit. The quality of the fabric and seat itself are beautiful, we opted for the artic mist grey.

Ordering was very easy and the delivery was very fast. Would use again

Brilliant product range at competitive prices

Quick delivery

Excellent service and fast shipping and delivery. Very pleased with item too.

Great price, quality product, efficient delivery

Great service, high chair ordered on the Sunday and arrived on the Tuesday. Very pleased with purchase.