Back care beds Reviews 

One of the staff members gave me a call to help with a query and helped book what I needed from the bed

Mike was extremely informative throughout the whole process,assembling the bed with ease(and care).The difference in sleep was immediately noticeable on the first nightfall you to everyone at back care beds.

The delivery man was full of knowledge told us how to put the bed together in easy to understand knowledge and he also put the motor on the bed for us , my mum was very happy with the bed thank you .

Very Happy with my new bed. Lovely company to do business with and very obliging.
Mike the driver went out of his way to make sure i was happy, and said if upu have a problem just call.
I dont foresee any problems. It went together like a dream.
Thank you.

Highly recommended. Customer service is fantastic, great quality. The delivery driver went above and beyond, my grandad had a fall and the driver helped him up when he turned up to find he was on the floor - thank you so so much!

I have had my twin adjustable for a while now and recently ordered my mum a bed. The company always go above and beyond to make sure every detail is perfect and meets your needs from ordering to installation. Perfect
Thank you

The item was delivered in excellent condition and very quickly.
I am so pleased with how well it helps me to get out of bed, that I've ordered another for my downstairs bed!

Amazing experience visiting Back Care Beds. The team are friendly and really helpful. We needed an adjustable bed and had a great demo of the bed and matresses prior to purchase.
Really pleased with the bed, it is super comfy and supportive and great value for money!

The delivery people were absolutely great. The bed was very easy to assemble and appears to be of very solid construction. When ordering the sale staff were very helpful. All together, a great experience. Very well pleased.

We bought our twin, king size adjustable bed after ordering on-line. Today it was delivered by Luke, who expertly built our bed. During, assembling each piece Luke took time to explain each individual piece and ensured that we understand its function. He, through friendly conversation showed understanding of individual physical needs related to Multiple Sclerosis & COPD. Luke’s knowledge,understanding along with sharing of advice on how to use every element of our bed makes writing this positive 5star plus easy to write.
Superb craftsmanship.
Excellent range of adjustments. Silent motor.
Comfort - individual cool touch mattress offers a soft or firm side.
Additional drawers- excellent size
Casters allow smooth easy movement.

We asked a number of adjustable bed suppliers for brochures to find that only 3 of them actually quoted prices, the rest wanted to send a salesman out to discuss and quote pricing. This was a big no-no as we didn't want any high pressure selling.
We visited all three of them, Back Care Beds being the last. We were met by Luke who demonstrated the beds and showed us the options available and answered all of our questions.
We were impressed by the beds and the pricing and placed the order there and then.
Delivery was made 8 days later by the excellent Mike who installed and demonstrated the bed and took all the rubbish with him, he even helped me get our old King Size bed & mattress downstairs and into the garage.
A perfect buying experience and we would recommend them to anyone.

Now finally, was it worth it?
We have had the bed for a little over a week now and am pleased to say that that our sleep has improved noticably, (and less snoring)!
For anyone concerned about storage space we have found that we can get 3 plastic storage boxes under the bed with no problem.

Excellent Customer service from the start to finish.

Bed built in record time.

Delivered on time and Mike did a excellent job disassembling old bed and assembling new bed and it's great, and thank you to Luke who took the order.

Telephone manner was clear and helpful and extremely polite. Delivary was perfect on time and driver was courteous and pleasant.

Excellent service. I cannot fault anything. The customer service goes above and beyond with contact. I've had phone calls from the minute I ordered, right up to my order arriving. And a week later, just to make sure I'm happy and satisfied with the product and service. Thank you.

The whole transaction went perfectly and the bed is just perfect.
Everything from the delivery to installation went as promised. Second bed our family has bought from them yes, but with confidence

From start to finish customer service was brilliant and the man who delivered the bed was so lovely and helpful. Would most definitely without a doubt recommend. Thank you and keep being brilliant 🙂

Very helpful, nothing was to much of a problem, they kept me up to date, to pick the right bed was easy with their help, and they were not pushy like a lot of the others, our delivery man was great, such a good sport and a good laugh, would definitely refer this company to others.

The company were very helpful over the phone, the man that delivered and installed the bed was very nice, thoughtful and polite