Ordered a birthday cake and arranged a delivery date. Shortly afterwards I realised I had got my dates mixed up. Spoke to someone called Joy at the company via email. Arrangements were changed with th... Toon meer
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Lees wat reviewers zeggen
Ordered a dairy-free cake for my baby’s 1st birthday and paid to get it delivered. They delivered the cake two days late so my poor baby did not get a cake for his very 1st birthday. The delivery comp... Toon meer
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I've used them many times and always had great customer service and delicious cakes. On tailored cakes they're great too; from the simplest adding a specific name and/ or photo, to a completely bespok... Toon meer
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Very comprehensive product range with easy ordering - always a good start! I had ordered a large cake for my grandsons’ joint baptism and was absolutely delighted with the appearance and taste of thi... Toon meer
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Bedrijfsgegevens
Geschreven door het bedrijf
bakerdays is situated in the heart of Nottingham. We safely deliver great celebration and gift cakes all over the UK, next day! The folks at bakerdays are not just great bakers and innovators. We have developed a truly versatile colour and decorating process to create beautiful cakes that actually taste just as if you made them yourself. Our passion for cakes (mainly eating them) is only exceeded by a knack of creating the perfect cake design for every occasion. We're the cake decorating company from Nottingham! We're like a bakery cake shop, but completely online!
Contactgegevens
12 Southglade Food Park , NG5 9RG, Nottingham, Verenigd Koninkrijk
- 03335772559
- support@bakerdays.com
- www.bakerdays.com
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2K reviews
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Lovely tasting cake
The cake tasted very nice everyone enjoyed it , ordered to take away with us for my husbands 70th birthday so was hoping it traveled ok which it did ordered half chocolate half sponge which pleased all , was little bit smaller than expected but there was no waste at all would recommend
20 augustus 2026
Review zonder uitnodiging
Antwoord van bakerdays
What a lovely review, thank you! We’re so happy to hear the cake travelled safely with you and that everyone enjoyed it. Half chocolate and half vanilla sounds like the perfect way to keep everyone happy too! 😊
We hope your husband had a fantastic 70th birthday and that you all had a really special time celebrating together. And no leftovers sounds like a good sign! 🎂
Thank you for letting us be a small part of such a special birthday, and for recommending us – it really does mean a lot!
Ordered this cake for a friend’s…
Ordered this cake for a friend’s birthday and had it sent directly to her. She was absolutely thrilled with it and said how lovely it was.
1 september 2026
Review zonder uitnodiging
Antwoord van bakerdays
This is so lovely to hear! 🥰 We’re so happy your friend loved her birthday cake – there’s nothing better than sending a little surprise to make someone’s day extra special.
Thank you for trusting us with her birthday treat, and we hope she had a wonderful celebration! 🎂
Really lovely cake and decorated…
Really lovely cake and decorated superbly. They changed my delivery date with no problem at all when I asked them. Will pass on details to friend who wants a christening cake.
6 september 2026
Review zonder uitnodiging
Antwoord van bakerdays
Thank you so much for your lovely review! 😊 We’re delighted to hear that you were happy with both the cake and the decoration, and that we could easily accommodate the change to your delivery date.
We really appreciate you recommending us to your friend for their christening cake – it means a lot to our team! 💛
We hope to bake something special for you again soon.
Confidence inspiring Cakes
I have never been let down by this firm. Cakes are nice - they look better in reality especially with the use of photos. They taste very nice as well and keep fresh. Delivery is reliable and the packing adequate. I have used Bakerdays several times and never been disappointed. The last cake was a birthday cake for my son. Everyone said it was brilliant with his picture on it and also an acoustic guitar in the icing. I saw people coming back for more pieces
29 augustus 2026
Review zonder uitnodiging
Antwoord van bakerdays
Thank you so much for your continued support and such a lovely review! 😊
It’s wonderful to hear that you’ve ordered from us several times and have always been pleased with your cakes, from the designs and freshness to the delivery.
We especially love hearing that your son’s birthday cake was such a hit – and that people were coming back for another piece! 🎂🎸
Thank you again for choosing bakerdays for your special occasions. We really appreciate your loyalty and look forward to baking for you again!
Fantastic cake
Fantastic cake, delivered as required , customer service 5 star .. great price too.
Will order again
7 augustus 2026
Review zonder uitnodiging
Antwoord van bakerdays
Thank you so much for the fantastic review! 😊
We’re delighted to hear that you loved your cake and were happy with the delivery, price and service you received from our team.
It means a lot to know you’ll be ordering from us again, and we look forward to baking something special for you next time! 🎂💛
Easy selection and ordering process
Easy selection and ordering process. Cake arrived on time,good quality product,no issues.
24 juli 2026
Review zonder uitnodiging
Antwoord van bakerdays
Thank you so much for your lovely review! 😊
We’re really pleased to hear that you found the ordering process quick and easy, and that your cake arrived on time and was of great quality.
Thank you for choosing bakerdays, and we hope to bake for you again soon!
A beautiful cake
A beautiful cake! Very tasty and very nicely decorated.
Thoroughly pleased and it arrrived on time.22
22 juli 2026
Review zonder uitnodiging
Antwoord van bakerdays
Thank you so much for your lovely review! 😊
We’re delighted to hear that you enjoyed your cake and were pleased with both the taste and decoration. It’s also great to know everything arrived on time for your occasion.
Thank you for choosing bakerdays, and we hope to bake something special for you again soon! 🎂
The cake looked great and delivered on…
The cake looked great and delivered on time with care. Tasted good.
24 juli 2026
Review zonder uitnodiging
Antwoord van bakerdays
Thank you so much for your lovely review! 😊
We’re delighted to hear that your cake looked great, arrived on time and was delivered with care – and, of course, that you enjoyed the taste too!
Thank you for choosing bakerdays. We hope to bake for you again soon! 🎂
The cake looked nicely decorated
The cake looked nicely decorated, just what I expected. Unfortunately, the cake was very disappointing and I really can't believe all the rave reviews about this company's cakes. It was dry, bland , hardly any filling that was discernable and inedible in my opinion ! Everyone at the birthday gathering were of the same opinion
Worse than a cheap supermarket cake. I can't believe how they get away with it ! This is not a freshly hand made cake, this is cake mix formula widely used in mass production in my opinion
Feel let down but also relieved that I have the opportunity to say what I think about the ' product' ! So, I appreciate that
On a positive note the customer and delivery service were excellent
26 juli 2026
Review zonder uitnodiging
Antwoord van bakerdays
We’re deeply sorry to hear how disappointed you were with the cake, particularly when it was purchased for a birthday celebration. This certainly isn’t the experience we want our customers or their guests to have.
We’re pleased that you were happy with the decoration, delivery and customer service, but we’re genuinely sorry that the taste and texture did not meet expectations.
We’d really like the opportunity to investigate this properly with our Production team. Could you please contact us at sales@bakerdays.com with your order details and, if possible, photos of the cake and the inside once cut?
Once we have these, we can review what may have happened and come back to you with an appropriate resolution.
Our sincere apologies again for the disappointment caused.
Was a little disappointed on how it…
Was a little disappointed on how it look it was a bit squished from delivery although it was very well packed it did tasted lovely, size was good, just think it looked not great if they master the appearance then it be. It’s was just a bit blurry and dull in colour. If you brighten and sharpen it would be brilliant.
31 juli 2026
Review zonder uitnodiging
Antwoord van bakerdays
Thank you for your feedback!
We’re really pleased to hear that you enjoyed the taste and were happy with the size, but we’re very sorry that the appearance and print quality let the cake down.
We’d really love the opportunity to turn your experience into a 5-star one.
Please contact us at sales@bakerdays.com with your order details and a photo of how the cake arrived, and we’ll be happy to review this and see how we can make things right for you.
Beautiful, delicious cake!
Beautiful cake, delicious and delivered on time in perfect condition. Exactly as ordered.
16 juli 2026
Review zonder uitnodiging
Antwoord van bakerdays
Thank you so much for your wonderful review! 😊
We’re delighted to hear that your cake arrived on time and in perfect condition, and that it was exactly as you ordered. It’s especially lovely to know you enjoyed the taste as well!
Thank you for choosing bakerdays, and we hope to bake another delicious cake for you soon! 🎂
Lovely looking cakes that taste delicious
Great range of cakes - style, size, type of sponge. Very easy to search and place the order on line.
Very quick delivery times.
Excellent packaging, so cakes remain intact and fresh.
Delicious cake. Ours arrived the day before we used it. We eat it for 3 days after and it was still fresh.
This is my 4th order from Bakerdays and cannot fault them.
13 juli 2026
Review zonder uitnodiging
Antwoord van bakerdays
Thank you so much for your wonderful review and for choosing bakerdays for the fourth time! 😊
We’re delighted to hear that you’ve been happy with everything from the range and ordering process to the delivery and packaging. It’s especially lovely to hear that your cake stayed fresh and delicious for several days!
Your continued support really means a lot to our team, and we look forward to baking something special for you again soon! 🎂
First time ordering and was quite…
First time ordering and was quite disappointed. The cake arrived on time which is the only positive thing I can say.
Firstly , the cake was not as deep as I thought it was going to be. Which is a shame.
Secondly , there was not much jam or buttercream in the middle and we found the cake dry. Definitely not fresh as it should have been . It had probably been sat in the warehouse of the delivery company all weekend.
Lastly, the cake could have been packaged better. The cake was not on the board properly when opened, there was a slight raise on one side of cake where it’s probably been on its side at some point and some of the icing was a little cracked.
Overall , I am disappointed as I ordered the cake for my son’s first birthday, I could have just brought one from a supermarket and saved myself money with how it tasted. Shame as the rest of the cake will end up in the bin.
24 augustus 2026
Review zonder uitnodiging
Antwoord van bakerdays
Thank you for your feedback.
We’re so sorry to hear this, especially as the cake was for your son’s first birthday. This certainly isn’t the experience we want you to have with your first bakerdays order.
We’d really like the opportunity to look into what happened and make this right for you. Could you please email us at sales@bakerdays.com with your order details and, if possible, a few photos showing how the cake arrived?
Once we have these, our team can properly review everything and come back to you with the most appropriate resolution.
Again, we’re genuinely sorry that such a special occasion was let down.
The ease in ordering my cake was…
The ease in ordering my cake was amazing. I chose the date for it to be delivered.. successfully I might add. It was so well packed & I was well impressed with how it looked & tasted I am very impressed .. thank you.
21 augustus 2026
Review zonder uitnodiging
Antwoord van bakerdays
Thank you so much for your wonderful review!
We're delighted to hear that you found the ordering process easy and that your cake arrived on your chosen date, well packaged and looking just as you'd hoped.
It's even better to hear that you enjoyed the taste too! Thank you for choosing bakerdays — we really appreciate your support. Until your next one! 🎂
The cake I ordered looked pretty and…
The cake I ordered looked pretty and was delicious. It came well packaged and on time.
31 juli 2026
Review zonder uitnodiging
Antwoord van bakerdays
Thank you so much for your lovely review!
We're delighted to hear that your cake looked beautiful, tasted delicious and arrived safely and on time. 🎂
We really appreciate you choosing bakerdays and hope we can help make another celebration special soon!
Very disappointing - horrid cake - avoid purchasing at all cost!
Very disappointing. Please read before you purchase!
I’m surprised this company is still trading
I placed an order for a Black Forest Bento Cake and a Victoria Sponge Bento cake total cost £37.80. (including discount)
The only positive I can say is the cakes arrived on time and were well packaged 5*
That’s when the disappointment started
The cakes were smaller than described. The decoration was awful. Nothing like the photographs on the website. No care taken
There was so much more cream compared to cake
My husband said the Black Forest cake tasted like cheap children’s cake and felt it was inedible. The Victoria sponge was overly sweet. The cake itself was very dry. Absolutely horrid
Cheap cakes sold at high end prices
I don’t normally post reviews but felt I had to as the products were soo bad.
Email sent to you as requested
21 augustus 2026
Review zonder uitnodiging
Antwoord van bakerdays
We’re very sorry to hear how disappointed you were with your cakes, and this certainly isn’t the experience we want our customers to have.
We’ve checked our records but unfortunately can’t find any previous email or report from you regarding the issues with this order, so we haven’t yet had the opportunity to look into what happened.
Could you kindly email sales@bakerdays.com with your order details and, if possible, some photos of the cakes you received? This will allow our team to investigate the issues you’ve described and work with you to find the best possible resolution.
We’re very sorry again and would appreciate the opportunity to put this right for you.
Cake arrived a day late...missed the party
Cake arrived a day late, so completely missed our daughter's party. It arrived the following day, but after being thrown around and in the courier van for two days, it was badly damaged as well as the cream melted. We complained and we're offered a replacement cake, but our daughter went on holiday the next day and so little point in having another cake. Having to raise dispute with my bank, as a week on and they are ignoring calls and e mails. I will go back to my usual online cake company, who don't offer photo cakes, but are superb. I have just received an e mail saying that I will be reimbursed...will post again after I receive payment. Such a shame that I was not told this straight away,as the review would have highlighted great customer service. In fairness the problem rested with the courier company, but bakerdays need to claim back from them and be on their customers side. The cake would have looked and toasted ok if it was not so badly handled
13 augustus 2026
Review zonder uitnodiging
Antwoord van bakerdays
We’re very sorry for what happened with your daughter’s cake and completely understand how disappointing it must have been for it to miss such an important celebration.
We can confirm that your refund has been arranged, and we apologise that this was not communicated to you sooner. While the delivery and damage occurred with the courier, we fully appreciate that you placed your order with us and relied on us to get it to you safely and on time.
Thank you for acknowledging this in your review, and we’re sorry that our service fell short on this occasion. We sincerely hope we’ll have the opportunity to regain your confidence in bakerdays in the future.
We will make sure to update you once your refund has been successfully processed.
First Class Customer Service
The first cake I ordered for a 75th Birthday arrived damaged. Although very well packaged I wonder just how careful the delivery company are when receiving a package that has ‘handle with care’ on it. I was so very disappointed but Marielle contacted me and arranged to have another cake delivered today. Arrived promptly and I am so pleased. Cake arrived in perfect condition and is so pretty. Can’t wait for my friend to see it tomorrow at her special afternoon tea. Fantastic customer service and this is obviously a company that takes pride in the goods they supply. Very impressed. Thank you all very much
19 augustus 2026
Review zonder uitnodiging
Antwoord van bakerdays
Thank you so much for your lovely review!
We're sorry again that the first cake arrived damaged, but we're delighted we could get a replacement to you in perfect condition and in time for your friend's special afternoon tea. 🎂
We'll be sure to pass your kind words on to Marielle and the team. We hope your friend had a wonderful 75th birthday and absolutely loved her cake!
Cake arrived at 7pm squashed and flat…
Cake arrived at 7pm squashed and flat in the middle. So disappointed as it was for a very special occasion
15 augustus 2026
Review zonder uitnodiging
Antwoord van bakerdays
We’re so sorry to hear that your cake arrived squashed and damaged, especially as it was for such a special occasion. We completely understand how disappointing this must have been.
Please could you contact our team at sales@bakerdays.com with your order number and a photo of the cake? We’d really like to look into what happened and provide the most appropriate resolution for you.
Our sincere apologies again for the disappointment caused.
Excellent Service
Excellent service, ALWAYS!
I order my cake well in advance, sometimes a month ahead, and it is always delivered on time.
And the cakes are ABSOLUTELY delicious!! Especially the chocolate flavoured one with chocolate chips!!
I have been using their services for more than five years, and I have never been disappointed!
HIGHLY recommended!
7 augustus 2026
Review zonder uitnodiging
Antwoord van bakerdays
Thank you so much for this amazing review and, most of all, for choosing bakerdays for over five years! 🎂 It means so much to have customers come back to us time and time again.
We’re thrilled that our cakes and service have consistently delivered for you — and we love that the chocolate cake with chocolate chips is your favourite!
Thank you for your continued support and recommendation. We look forward to baking many more cakes for you! ⭐
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