Fantastic customer service from Simon who supported me in deciding on my first road bike for my first triathlon. Talked me through the differences in each of the Liv models and found a bike which actu... Toon meer
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Lees wat reviewers zeggen
Staff were very friendly and informative. Moved me away from getting the wrong size bike which was previously advised by another company. Bike feels perfect now, well setup. They even fitted my bottle... Toon meer
Excellent customer service in Chiswick today from the whole team, sales and mechanics. I needed a last minute pannier rack for a trip on Monday. Herbert ( think I caught the name right?) sorted throug... Toon meer
Herbert did a fantastic job of serving me, and gave great advice about sizing. I couldn't be happier with my Trek Checkpoint. It is perfect for the bikepacking event I am doing in Spain later this m... Toon meer
Bedrijfsgegevens
Over Balfe's Bikes - Chiswick
Geschreven door het bedrijf
The Bike Sales and Servicing Specialists.
Founded in 2008, Balfe’s Bikes has 12 bike shops in London and the South East. We stock the world’s best bike brands including Trek, Specialized, Brompton, Whyte, Giant, BMC, Frog and more, plus all the acccessories you would expect.
We are proud to maintain high standards of service in our shops, our workshops and online. View our website for the latest product releases, deals and more to find everything you need to enjoy cycling.
About Balfe's Bikes
Geschreven door het bedrijf
- Free Click & Collect
- To our 12 stores across London and the South East
- Free delivery
- Free delivery on all bikes over £500 - Free delivery non-bike orders over £30 (*excluding bulky or restricted items free delivery over £100)
- 0% finance
- Available to help spread the cost via Klarna. Terms & Conditions apply.
- Cycle to Work available
- Vouchers accepted to save 25-39%
- Online service booking
- For our professional workshops
- Balfe’s personal bike delivery
- No unpacking required. Bike built and ready to ride straight away, for local customers
Contactgegevens
124-126 Chiswick High Road, Chiswick, W4 1PU, London, England, Verenigd Koninkrijk
- 02038701005
4,7
Uitstekend
767 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great service and good pricing
Went in unannounced with a puncture. The team dropped what they were doing and quickly sorted the problem getting me back on my way. Good pricing. Top service.
28 april 2025
Review zonder uitnodiging
Top Store Great staff
What a great shop and team from purchase to repairs and now with my resent service i was clearly in safe hands
Great communication with store speedy service couldn't find fault witj anything.
4 april 2025
Great customer service for e-assist bikes
I needed a firmware update for my e-bike. And my back brakes needed some attention. The customer service and attention to detail from the workshop was exceptional. For my money Balfe’s Bikes is the best bike shop in West London. It can even lay claim to being the best bike shop throughout London.
24 april 2025
Review zonder uitnodiging
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Expensive.
15 april 2025
Antwoord van Balfe's Bikes - Chiswick
We are sorry that you felt our products were expensive. We do our very best to stay competitive and pride ourselves on exceeding customer expectations. If you would like to come into our store I would be more than happy to review your transaction.
Great service
Bike went in for spring service. Really pleased with the attention to detail and the team at Balfe’s Chiswick
14 april 2025
Needed to buy 4 bikes for the family so…
Needed to buy 4 bikes for the family so I found online some great deals on last year models but I was confused to what I should get so I took a trip down to their store and that was the best decision ever. The staff were super welcoming and took care of me and the family. One hour later I walked out with 4 bikes and all what I needed to go with it. Thanks!
29 maart 2025
We were helped by Simon who was lovely
We were helped by Simon who was lovely, knowledgeable and ready to help!
11 april 2025
Simon was extremely kind and helpful…
Simon was extremely kind and helpful when I visited today. He went above and beyond to help.
9 april 2025
Review zonder uitnodiging
Excellent service and sound advice
Excellent service and sound advice. Good communication on the status of my new bike in the ordering process. Thien was extremely helpful throughout.
8 april 2025
Review zonder uitnodiging
Fantastic team at Balfe's in Chiswick
Fantastic team at Balfe's in Chiswick. They are always there to help and provide guidance for any issue I've had when visiting the store. Thoroughly recommended!
26 maart 2025
Wheel was delivered to my local store…
Wheel was delivered to my local store ahead of schedule. Staff in store helpful, friendly and cheerful
20 maart 2025
Highly recommend!
Balfe’s cave me a clear quote before doing the work and we’re reasonably priced. I’m very happy!
19 maart 2025
So Mike and Simon were absolutely great…
So Mike and Simon were absolutely great - turned around new brake pads right away when every other shop on the road turned me down. Highly recommend!
10 maart 2025
Review zonder uitnodiging
Great experience
Great experience, the staff is extremely professional and of great advisory.
Thanks to Mike for the great support!
9 maart 2025
Review zonder uitnodiging
This is the 3rd bike I purchased from…
This is the 3rd bike I purchased from Balfe's. Quick delivery. Brilliant service and communication.
1 maart 2025
They provided professional services
They provided professional services. Very reliable.
18 februari 2025
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