Fantastic customer service from Simon who supported me in deciding on my first road bike for my first triathlon. Talked me through the differences in each of the Liv models and found a bike which actu... Toon meer
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Staff were very friendly and informative. Moved me away from getting the wrong size bike which was previously advised by another company. Bike feels perfect now, well setup. They even fitted my bottle... Toon meer
Excellent customer service in Chiswick today from the whole team, sales and mechanics. I needed a last minute pannier rack for a trip on Monday. Herbert ( think I caught the name right?) sorted throug... Toon meer
Herbert did a fantastic job of serving me, and gave great advice about sizing. I couldn't be happier with my Trek Checkpoint. It is perfect for the bikepacking event I am doing in Spain later this m... Toon meer
Bedrijfsgegevens
Over Balfe's Bikes - Chiswick
Geschreven door het bedrijf
The Bike Sales and Servicing Specialists.
Founded in 2008, Balfe’s Bikes has 12 bike shops in London and the South East. We stock the world’s best bike brands including Trek, Specialized, Brompton, Whyte, Giant, BMC, Frog and more, plus all the acccessories you would expect.
We are proud to maintain high standards of service in our shops, our workshops and online. View our website for the latest product releases, deals and more to find everything you need to enjoy cycling.
About Balfe's Bikes
Geschreven door het bedrijf
- Free Click & Collect
- To our 12 stores across London and the South East
- Free delivery
- Free delivery on all bikes over £500 - Free delivery non-bike orders over £30 (*excluding bulky or restricted items free delivery over £100)
- 0% finance
- Available to help spread the cost via Klarna. Terms & Conditions apply.
- Cycle to Work available
- Vouchers accepted to save 25-39%
- Online service booking
- For our professional workshops
- Balfe’s personal bike delivery
- No unpacking required. Bike built and ready to ride straight away, for local customers
Contactgegevens
124-126 Chiswick High Road, Chiswick, W4 1PU, London, England, Verenigd Koninkrijk
- 02038701005
4,7
Uitstekend
765 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Team were great
Team were great, listened to what I wanted, sourced it and then fitted it for me.
24 mei 2026
Excellent customer service
Excellent customer service, fantastic selection of lovely bikes and gear - it's the best bike shop around.
I just had some work done to my bike which I requested to be done before I go away with it on holiday and they turned it around super quickly, so thanks very much guys, you are the best!
3 juni 2026
Review zonder uitnodiging
Sorted out my 6-year old e-Brompton
Sorted out my 6-year old e-Brompton, which had a wobbling battery mount and a problem with the electronics. Back to new and as good as I remember it.
23 mei 2026
very good customer service and they are…
very good customer service and they are very good people working inside they are helping so much
20 mei 2026
Helpful people!
22 mei 2026
Thank you for fixing my bike when it…
Thank you for fixing my bike when it broke down suddenly. Very efficient and helpful!
18 mei 2026
Balfe's Bikes Chiswick, excellent customer service, expertise and range of bikes
The team at Balfe's bikes in Chiswick have been very friendly, helpful and informative.
They ordered the bike I needed which arrived very quickly and have kept me informed very well.
I wanted a few modifications to the bike just to taylor it to my requirements, which they were very happy to do for me.
Customer service, knowledge and expertise all 5 star. Balfe's also has a very wide range of bikes to suit almost any requirement or budget.
16 mei 2026
Staff were professional and the bike…
Staff were professional and the bike was delivered on time and as advertised
3 mei 2026
Great service from Balfe’s as always.
Great service from Balfe’s as always.
Big shout out to Ben for exceptional service in repairing my bike, quickly and efficiently,
Thank you Team Balfe’s!
5 mei 2026
Balfe's is my go-to- bike store!
25 april 2026
Helpful and knowledgeable
Great service, talked me through my bike features and maintenance and how each feature affects the riding experience.
21 april 2026
Thoughtful service
Once we got home with our new bike we realised the bike was a little too small. Herbert and the team were happy for us to change it for a bigger size.
24 april 2026
Excellent service
I bought a frame from Giant to replace a frame a crashed in an accident. Balfe's helped with rebuilding the bike around the new frame. Very attentious, they spotted a defect in the new frame and dealt with a replacement from Gian directly. I'm very happy with the "new" bike (the old bike in a new frame!).
19 april 2026
We bought a Giant children’s bike from…
We bought a Giant children’s bike from Balfe's Chiswick and had a very good experience. The bike was delivered fully assembled, on time, and exactly as promised. My child really loves the bike and we are happy with the quality.
We had a couple of small issues afterwards, and the team was very helpful, quick, and professional in resolving them. Special thanks to Govind Mohan for the excellent support and assistance throughout. Really pleased with the service and would definitely recommend.
16 april 2026
Very professional team !!
12 april 2026
Knowledgeable and friendly
Really knowledgeable and friendly staff who went above and beyond to help me out with some components I needed. Nice to go into a bike shop that’s clearly run by enthusiasts. Thank you!
11 april 2026
Great customer service and knowledge
Great customer service and knowledge. I was given honest advice and not sold kit I didn't need. Honest and respectable service.
10 april 2026
Staff were very helpful and the order I…
Staff were very helpful and the order I made online arrived 2 days ahead of schedule. Thank you
14 april 2026
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