Fantastic customer service from Simon who supported me in deciding on my first road bike for my first triathlon. Talked me through the differences in each of the Liv models and found a bike which actu... Toon meer
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Lees wat reviewers zeggen
Staff were very friendly and informative. Moved me away from getting the wrong size bike which was previously advised by another company. Bike feels perfect now, well setup. They even fitted my bottle... Toon meer
Excellent customer service in Chiswick today from the whole team, sales and mechanics. I needed a last minute pannier rack for a trip on Monday. Herbert ( think I caught the name right?) sorted throug... Toon meer
Herbert did a fantastic job of serving me, and gave great advice about sizing. I couldn't be happier with my Trek Checkpoint. It is perfect for the bikepacking event I am doing in Spain later this m... Toon meer
Bedrijfsgegevens
Over Balfe's Bikes - Chiswick
Geschreven door het bedrijf
The Bike Sales and Servicing Specialists.
Founded in 2008, Balfe’s Bikes has 12 bike shops in London and the South East. We stock the world’s best bike brands including Trek, Specialized, Brompton, Whyte, Giant, BMC, Frog and more, plus all the acccessories you would expect.
We are proud to maintain high standards of service in our shops, our workshops and online. View our website for the latest product releases, deals and more to find everything you need to enjoy cycling.
About Balfe's Bikes
Geschreven door het bedrijf
- Free Click & Collect
- To our 12 stores across London and the South East
- Free delivery
- Free delivery on all bikes over £500 - Free delivery non-bike orders over £30 (*excluding bulky or restricted items free delivery over £100)
- 0% finance
- Available to help spread the cost via Klarna. Terms & Conditions apply.
- Cycle to Work available
- Vouchers accepted to save 25-39%
- Online service booking
- For our professional workshops
- Balfe’s personal bike delivery
- No unpacking required. Bike built and ready to ride straight away, for local customers
Contactgegevens
124-126 Chiswick High Road, Chiswick, W4 1PU, London, England, Verenigd Koninkrijk
- 02038701005
4,7
Uitstekend
765 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
My experience with Balfes was great
My experience with Balfes was great. My bike feels like brand new after the general service and replacement of needed parts.
6 april 2026
Incredibly happy…Thank you
I am so happy with my bike and the incredible service afforded to me at the store. Thanks to everyone at Balfe’s Bikes, Chiswick.
12 april 2026
Super convenient and safe to be able to…
Super convenient and safe to be able to collect items in-store, purchased on line.
4 april 2026
Great service
Great service. Repaired broken chain set on my bike quickly and effectively.
8 april 2026
BALFE'S IN CHISWICK ARE EFFICIENT
BALFE'S IN CHISWICK ARE EFFICIENT, FRIENDLY AND HELPFULL.
2 april 2026
Great customer service
Great communication from Tien as the store manager throughout the entire process (rebuilding of my bike due to a broken frame). Very good interaction with Ben (mechanic) - felt was provided with good advice. Ridden the newly built bike twice since and it is working very well .
1 april 2026
Bike went in due to an ongoing issue at the bottom bracket
Bike went in due to an ongoing issue. A problem with the motor was diagnosed, and the motor was replaced under warranty.
1 april 2026
Gavinb is super helpful
Incredibly helpful staff, especially Gavinb. He was very helpful, very patient with my beginner questions and very informative. I went in there a bit shy because I knew nothing, thanks to the helpful staff, now I have a bike I love. Best shopping experience in London, not just Bikes but in general. Thanks.
27 maart 2026
Smooth Bike purchase
Excellent service provided on first visit by Herbert to make my purchase then tested bike and was served by Tim made things all clear and pretty straiggtforward.
Collected bike served by Herbert very happy with all advice given woukd recommend these guys to all.
26 maart 2026
Staff at Chiswick great knowledge and…
Staff at Chiswick great knowledge and assistance,
2 maart 2026
Very friendly staff with a wealth of…
Very friendly staff with a wealth of bike knowledge that made it easier for me to buy a new bike. 👍
15 december 2025
The chain I bought was £3-4 more…
The chain I bought was £3-4 more expensive than a shop in the same road was selling it.
17 maart 2026
No refund even with reciept
I bought some overshoes from Chiswick branch of Balfes. I couldn't get them over my cycling shoes so went to return them but was refused refund or credit even though I had the receipt because I didn't have the hanger they were on when I bought them. Very disappointing. I won't buy from them again.
17 maart 2026
Review zonder uitnodiging
What a great first impression
What a great first impression! Warm welcome from such easy-going, knowledgeable guys! Genuine warmth, interest and an obvious passion for cycling. It counts for so much these days!
6 maart 2026
Great service
Life made easier with a click and collect and very helpful staff in the Chiswick shop.
7 maart 2026
Excellent service
Excellent service! Very friendly, helpful and knowledgeable. Kayode, a mechanic at this shop, managed to fix my bicycle in about 30 minutes, despite my arriving just before closing time. They really put a lot of effort and skills into their service. Thank you, Kayode!
29 december 2025
Review zonder uitnodiging
Fully satisfy.
9 maart 2026
Great service and excellent advice
Great service and excellent advice. Quick delivery and no nonsense. Definitely recommend.
5 maart 2026
Great service.
23 februari 2026
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