Banyo Reviews 

Messaged and rang Banyo to check delivery date for an item needed urgently. They quickly checked timing with their supplier and reassured me they could supply in 2-3 days. Helpful man on the phone said he would tell his team to look out for my online order and process it straight away. He also rang to tell me when the item was shipped. Excellent customer service. Item high quality too. Would definitely use them again. Thank you Banyo.

I needed an unusual sized bath (650 wide) and found one of the very few available (Bette) on Banyo. I phoned to make sure it could be delivered quickly. I dealt with Yasser. He was really helpful and friendly and communicated with me by phone and email very professionally. Bath was delivered on time without a hitch. Good price too. Id definitely buy again from Banyo

Good prices and good service. We were kept updated with projected delivery times and they checked in to make sure all was ok. Will definitely be ordering again.

Great customer service and communication from Yasser and very quick delivery.

Very happy with the service waiting a long time for a Franke sink to arrive but was constantly updating when l emailed for an update.
Very helpful and friendly service.

Great company. Arranged super fast swap for bath that was wrong size. Very helpful customer service!

I must be clear in that I have not made a purchase from this company but it's not for the want of trying. I have sent them numerous messages enquiring about a couple of products as I needed some assistance on pricing (the website is unclear). No one had the courtesy to reply to me which is so disappointing and surprising given all of the good reviews they have on here. I can only speak as I find. I will make my purchase elsewhere.

This company's (and Yasser's, in particular) service is outstanding. Not only are the prices very good and the choice is vast, but the customer service, such as help on the phone, easy returns, etc. are without exaggeration the best I have experienced in the UK.

Easy to use website, straightforward to order, item arrived promptly, packaged up very well, communication from the seller has been excellent. 👍

competitive prices and amazing customer service. When the courier damaged our shower tray in transit, Yasser and other staff did everything they could to get a replacement as quickly as possible AND kept us informed really well. Some weeks later Yasser even called to check everything was still ok.

Delivered ahead of schedule! We have not yet installed the bath yet - but it looks great!

This is the first time I have used this company and I would again. Commination was excellent, and the item was delivered quicker than scheduled. Thank you.

A top brand product at a great price. Very quick delivery. Delighted with this

This is the first time we have used this company and would certainly recommend them and the customer service was excellent. I had a phone call to let me know that the Siemens griddle had been despatched and again to check that I had received it OK. The delivery was very quick. Many thanks.

Great service and quick delivery. I was also kept updated by Yasir at Banyo throughout.

I ordered a sink waste and had help identifying it as the correct part. However it turned out that it wasn’t actually needed and the customer service was excellent- stopping the order and arranging for a refund.

The goods were better priced than anyone else, delivered promptly and on time and received a follow up call to ask how things had gone. Would recommend to anyone and would definitely use again.

Great service and quality products.
Having used Banyo for the first time we were really very pleasantly surprised at the superb customer service and the quality products they offer.
I dealt with Yasser who responded immediately to questions and even sent us a complimentary spare part which our builders lost.
We will definitely be buying from Banyo again

Only ordered a small tube of Remalle but Banyo very kindly tracked the item down (I wasn't expecting to see it for a few days) then phoned me to say it was on the way. All very helpful.
Great job Yasser.