Banyo Reviews 

Quick and efficient service. Thank you.

I was worried about using an online company for my bathrooms. I assumed there would be delivery delays and the usual poor customer service. Not here. They couldn’t have been any better in any way. From checking stock and delivery directly with Matki whilst I was in the phone, advising where I could see the enclosures near to where I live, and keeping me up to date with delivery. Yasser was knowledgeable and made everything easy. Their delivery driver was also fantastic- careful and helpful when I was the only one on site when he arrived. To top everything the price was good too. Have been recommending this company ever since and will be using them again shortly for the next bathroom. You don’t find many companies like this anymore

I had mislaid an invoice form 2021 for a Franke sink and taps that I needed for proof of purchase due to a product defect.
Yasser was fantastic, sending me a copy invoice in minutes which will assist my claim with Franke
Thank you so much - great customer service

Lowest price for the Blanco sink and tap that I'm looking for, and amazing service. Allowed me to add £10 for speedy delivery, I got my products in 2 working days. Everything can be done via their online chat. Very easy communication. Received a call after delivery to make sure if everything is ok and if I'm happy with the service. I can't recommend this enough. Will definitely come back if I need more.

Yasser was quick to answer emails and got my new Blanco sink delivered in the time frame promised.
the price was price matched with another retailer.
Overall 5* service and would purchase again from Banyo, thank you!

Was worried it was a scam as their website had issues with posting (hope they get this fixed) - phoned them up and they were really helpful - great communication, friendly service and a very good price.

Gas heater was delivered the following day after expecting an advertised 4 week lead time from order.

First time customer.
I used this company because the reviews and the price compared well. The communication has been excellent. However, there was an issue with the online payment which had not included a delivery charge and evidently should have done. so this needed to be paid separately which was a faff. Good company and very pleased with the sink purchase but worth checking this issue with Banyo if you intend to order?

Good service.

Fast efficient delivery, competitive prices

Ordered a bath. Didn't arrive when expected so had to phone up up find out why. Turns out it was damaged so a new one was ordered but was going to take a further week which we didn't have. However they managed to do a special delivery for the following day which was excellent

Really friendly and helpful communication from Banyo. Would definitely recommend for sure!

Very helpful on online chat

I rarely leave reviews, but feel compelled to do so with Banyo. They have been totally professional from the first call, right the way through order updates and finally to delivery. They called my manufacturer to check details and called me right back with answers several times. Likewise with delivery - I was kept fully in the loop throughout. Their customer service has been exceptional. This is a genuine review. I can’t recommend them enough.

First time customer, purchased kitchen sink. The service I received from order to delivery was excellent. There was a slight problem with the website which Yasser picked up on before I noticed. He sent a link for further information and processed my order without delay. Delivery was made 4 days earlier than promised. Will definitely use Banyo again. Thanks Yasser.

Yasser has been helpful and fully engaged in our purchase and follow-up to ensure we were happy with our delivery and product. Great customer experience and focus.

Second time customer, great service again from Yasser and Banyo team. Delivery was ahead of time and seamless, bath delivered was perfect. Kudos Banyo Team!

I dealt with Yasser for the purchase of a bath and his support was fantastic. He was super friendly on the phone and helped me throughout the buying process. A trued pleasure to deal with and great communicator!

The team were great at communicating for a shower tray. The item was factory order only, they informed me of the lead time and if I wanted to proceed. Once they had received the tray, they called me to confirm it was on the way and emailed the tracking information. Professional, clear communication and ahead of schedule!

Great service all the way from ordering to delivery.
Would definitely recommend.
Delivery was quicker than expected.
Thanks for the great service!