Barcodes, Inc. Reviews 1.870

Because I am impatient I did not wait long enough to receive an order acknowledgement as with most on-line orders it is almost instantaneous. So I placed another order, and like the first order I did not immediately receive an order acknowledgement.
What I did receive was an email from a representative asking if I intended to enter two identical orders. As it turns out, we need all that I ordered anyway so I was fine with double the quantity.
I was amazed that a real person actually monitored the on-line orders.
Unfortunately the two orders were separated by FedEx although they shipped same day same time. One order arrived a day later, but still no big deal.

All-in-all, very satisfied.

Fast & Efficient!

Thanks

My business opens in 3 weeks. Not only did I find the exact printer I needed but Dana was of so much help and put my mind at ease. The price was just right too.
I can’t wait to get my printer. My labels came today.
Thank you so much for everything!

Sincerely,
Vanessa Arrington
Life In Threads

My ID badge printer failed the morning before I needed to use it to print out all our new student ID cards (our building is card-keyed, so we really need them). I figured out the problem, but needed a part. Barcodes, Inc. had the part in stock, and advertised that they could overnight it to arrive at 10:30am the next morning. I paid the expensive $75 for shipping, and placed the order 90 minutes before the cut-off time. I even called and asked if I had made they cut-off, and the person I spoke with said yes, definitely.

10:30am rolls around, no package. Noon, no package. Meanwhile I have 50 badges to print before classes start the following morning (today). I call, and our account manager is on the other line, but if I leave a message, he'll get back to me. Leave a message = nothing. Package arrives at 9:40 this morning, nearly 24 hours after advertised. Still no contact from Barcodes, Inc. I will call them after I get the badges printed, and will definitely be asking for a refund of my overnight shipping fee.

One of my orders still hasn't been processed. I was told that they would be shipped yesterday. Order #: SO213429096

Customer service was very competent and polite. They weren't able to get me what I originally asked for, but actually found me a alternative that saved me money. Would definitely shop with them again.

Barcodes, Inc was able to provide me with what I needed. The customer service I received was fantastic. The sales rep was patient with me and provided continuous support. I would recommend anyone looking for scanner applications to go through Barcodes, Inc.

Ryan the sales person had knowledge of the product and view my last order to make the transaction very smooth and easy. Everything A ok.

Patrick is the perfect/best sales and account person I have ever worked with!! He never misses a timeline and is very resourceful!

I ALWAYS GET GOOD SERVICE FROM MY SALES SUPPORT ASSOCIATE PATTI DIETRICH.

The printer problem was resolved first time
Thank you so much
Paul

Greg P was amazing. Helped me with something I'm totally unfamiliar with, which in turn helped my client.

Barcodes Inc, Was able to provide an outstanding customer service experience. I have to acknowledge the fact that the experience this time around is owed to Alyce Miller, replacing ASP's last sales Rep. We now have someone we can count on.

Ordered and picked second day air and it arrive on time in great condition.

I would like to take this opportunity to thank you for the great customer service! As far as I am concerned, good customer service is one of the pillars that keeps my patronage and provides me comfort in recommending products. We have both a research and clinical laboratory and Kyle Kirwan, the Account Executive Team Leader, was extremely helpful in making sure our orders were followed through to delivery. As you can imagine, Vanderbilt University Medical Center is a pretty busy place these days, and the courtesy phone calls I received from Kyle were really appreciated to assure all was on track and "Good to Go". I look forward to the professional collaboration with Barcodes Inc. as well as Kyle in the future. Very Best,
Gerry
Gerald Thurston Van Horn III, Ph.D., D(ABMM)

All good. They were helpful.

Great timing and shipment on time and fast

I was unsure of which model to buy they helped me figure out which was the best fit for my business. Great experience !!