Terrible experience, will never shop from them again. The swimming bottoms do not have the security strips, looks like final merchandize is either being worn or they are just trying to get rid of. Cu... Toon meer
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Lees wat reviewers zeggen
No star review .. DO NOT BIUY especially if you’re wanting for a holiday . i ordered 2 day shipping 6th june still waiting with no order update. email address doesn’t work ( bounced) . $140 dollars... Toon meer
Bedrijf heeft geantwoord
On February 13, 2026, I placed an online order with Bare Necessities for several items. Based on their sizing guidelines, I ordered two bras. Unfortunately, these items did not fit. I have initiated t... Toon meer
Bedrijf heeft geantwoord
Decent prices; good return policy. Main problem is the vauchers NEVER END UP in your emails. You are required to contact customer service during business hours to get help. The chat during off hours i... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Bras, panties, lingerie, swimwear, shapewear, activewear, hosiery, men's underwear, plus size bras and more at Bare Necessities.
Contactgegevens
90 Northfield Avenue, 08837, Edison, Verenigde Staten
- 877.728.9272
- tfreno@barenecessities.com
- www.barenecessities.com
2,5
Slecht
514 reviews
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Heeft 18% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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My CUSTOMER SERVICE REPRESENTATIVE /…
My CUSTOMER SERVICE REPRESENTATIVE / BRA FIT EXPERT, BIANCA was so wonderful. I can not express enough how smoothly she handled everything and made it a very easy and enjoyable experience. The world and the work force need more people just like her. She was so kind and willing to go above and beyond to help me. I work in the court system, so talking with someone so kind is a pleasure always. She absolutely deserves 100 stars all the way and a day off with pay!!!! Thank you so much Bianca, you made my day.
8 oktober 2023
Review zonder uitnodiging
Antwoord van Bare Necessities
Thank you sincerely for taking the time to share this excellent feedback about your recent experience while shopping at Bare Necessities. It is wonderful to hear that Bianca went above and beyond to deliver such a memorable experience and that you were satisfied with the level of service she provided you with. We couldn't agree more - the world definitely does need more people like her, and we are grateful to have her on our team! We will provide her with the recognition she deserves for a job well done - and we give YOU 100 stars for being a GREAT customer too! Reading your glowing testimonial made our day too! We appreciate your loyal patronage, and we hope to have the pleasure of assisting you with your intimate apparel needs again in the near future!
Diana: Helpful, Knowledgeable, Experienced
I spoke with Diana in Customer Service and she was very helpful, knowledgeable & experienced in handling this type of situation regarding a backorder. I hope Bare Necessities will recognize Diana as a valued employee and asset to the company. I've been a client of theirs for many years and love their products and their customer service is top notch!
11 oktober 2023
Review zonder uitnodiging
Antwoord van Bare Necessities
Thank you so much for taking the time to share this wonderful feedback about your recent interaction with Diana. We certainly agree that she is an asset to our organization, and we assure you that we will provide her with the recognition she deserves for delivering outstanding service to you. We are grateful to you for letting us know that your experience while shopping at Bare Necessities was TOP NOTCH! We appreciate your loyal patronage, and look forward to continuing to assist you with all your intimate apparel needs for many more years to come!
Fantastic service!!!
Finally, a company that has great customer service! I received a fast response that actually addressed the issue clearly and made sense! Really appreciate it! Will start shopping with you guys more because of this experience!!
28 september 2023
Review zonder uitnodiging
Antwoord van Bare Necessities
Thank you so much for making the effort to share this valuable information about your recent experience when shopping with Bare Necessities. Your feedback is important to us, and we are so happy that we were responsive to your needs and able to skillfully assist you and resolve your inquiry to your satisfaction. We love to hear that you plan to shop with us for all your intimate apparel needs, and we look forward to connecting with you again soon!
It’s not the mistake, it’s the recovery
I had placed an order during a huge 30% off sale. Anyone who knows about quality bras and who is on the bustier side knows bras are EXPENSIVE!! Well, I shopped my face off and was ready for my goodies when I noticed after several days my FedEx package had been sitting in the same spot for one week. This prompted me to call and Kimberly was on the other end of the line. She was able to determine my shipment likely did not get a different tracking number resulting in my package being lost but would confirm for certain by morning via email or phone call. Well, she refunded my money promptly and created a new shopping bag with all of my previously selected items. Let me tell y’all, the customer service was outstanding. I received that follow-up email confirming the package was indeed lost so I was able to repurchase my items. Here’s the extra: not only had Kim created my shopping bag and had it sent to me as a shared bag (meaning she could see my bag on her end), it included a wonderful discount code. Baby, Kim went even further and had my package expedited, you hear me?!? First-class service!!! I thoroughly enjoyed my experience! Yes, the hiccup was sucky but the customer service recovery made all that disappear. Customer service will ALWAYS be the determining factor in whether I will purchase from a company and BareNecessities has just made a forever customer.
29 september 2023
Review zonder uitnodiging
Antwoord van Bare Necessities
Thank you so much for taking the time to provide this glowing testimonial about your experience while shopping at Bare Necessities. We could not possibly be more thrilled to hear that Kimberly was able to ensure your satisfaction despite the issue that occurred with the delivery of your package. We consistently strive to go above and beyond to provide best-in-class service, and we are truly grateful that Kimberly helped to make this such a memorable interaction for you that you have declared yourself a FOREVER customer! We promise we will do everything we can to continue to exceed your expectations, and we look forward to having the pleasure of assisting you again in the near future!
The customer service representative…
The customer service representative gave me a superb experience. She was so calming to the point, that I could feel her positive energy, and spirit over the phone. She made my exchange transaction seamless. She was a joy and represents the company very well.
28 september 2023
Review zonder uitnodiging
Antwoord van Bare Necessities
Thank you so much for sharing this excellent feedback about your interaction with Kerri. She is a valued member of our knowledgeable team of Bra Fit Experts, and is truly passionate about delivering outstanding service to every customer she interacts with, so it is really wonderful to see that shined through while she was assisting you. We will be sure to provide her with the recognition she deserves for a job well done, and most importantly, we want to express our appreciation to YOU for your loyal patronage and being the reason we work so diligently to ensure the satisfaction of our customers. We hope to have the opportunity to assist you again in the near future! Thank you for shopping at Bare Necessities!
Justina is absolutely phenomenal
18 september 2023
Review zonder uitnodiging
Antwoord van Bare Necessities
Thank you so much for sharing this great feedback about Justina! She is a valued member of our team, and we are so happy that she exceeded your expectations and delivered the outstanding deserve you deserve and expect when shopping with Bare Necessities! We appreciate your loyal patronage, and we look forward to having the pleasure of assisting you again in the near future!
An exceptional sales associate is most important
Kerri provided outstanding customer service.
She is truly an asset to the Bare Necessities company.
She is knowledgeable about your products and extremely pleasant and friendly.
Overall an exceptional shopping experience.
15 september 2023
Review zonder uitnodiging
Antwoord van Bare Necessities
Thank you for taking the time to review your interaction with Kerri. We agree that she is an asset to our organization, and we are so happy to hear she used her extensive product knowledge to assist you so skillfully. Our Bra Fit Experts all take pride in providing unparalleled service while shopping on Bare Necessities. We intend to continue to deliver exceptional experiences to you in the future! We appreciate your loyal patronage, and look forward to having the opportunity to assist you again soon.
What to do???? Kerri to the Rescue!
Kerri was given an unusual situation when presented with multiple gift cards. She and her crew worked tirelessly to solve this puzzle and succeeded!
Thanks so much Kerri!
14 september 2023
Review zonder uitnodiging
Antwoord van Bare Necessities
Thank you for taking the time to express your gratitude to Kerri and the Bare Necessities Team. We are so happy to hear we came up with a resolution that suited your needs. Our whole team takes pride in providing stellar customer service to all. We look forward to doing business with you again in the near future.
Not quite sure… no one answers the phone
Was going to order from this company but no one ever picks up the phone.
Going to pass.
1 september 2023
Review zonder uitnodiging
Antwoord van Bare Necessities
We deeply regret to hear that you had an issue getting through to a member of our team. The hours of operation for our call center are: Monday through Thursday 8:30am-8:00pm EST and Friday and Saturday 8:30am-5:00pm EST. We have a large team of associates available to assist during these hours, and also have a callback feature so that if you call in and there is not an agent readily available to assist at that moment, we can just call you back as soon as there is someone who can handle your inquiry. We also have a chat feature on our website so that you can chat with a representative any time one is available to assist. We sincerely hope that you will try to reach us again by calling 1-877-728-9272 at your convenience. We would love to have the opportunity to assist you with ordering garments from our great selection that we hope you will truly love!
61 Eur for return shipping for one bra
I am unpleasantly surprised by the abnormal return shipping price. I bought a bra for 71 Eur and return shipping was 61 Eur! It would be fairer to warn that there is no return for Europeans. Because money is actually lost.
2 september 2023
Review zonder uitnodiging
Antwoord van Bare Necessities
We are so sorry that you were unaware of the return shipping fee that is incurred when sending back an international return. There is a separate company that handles all financial processing of our international orders since there are mandatory fees and customs duties involved, so we regret that the charge is beyond our control. However, if you ever need assistance from our Customer Service Team in this regard, you can always contact us via phone or email so that we can attempt to take care of that for you. We sincerely apologize for any inconvenience, and do hope that you will return to shop with us again in the future.
Great customer service!
This is my first time ordering from Bare Necessities and their customer service is amazing. I ordered two bras and while they shipped it and the tracking said delivered, I believe the mailman put the parcel in the wrong locker and a neighbor took my package for themselves. I was really upset because I knew it wasn't Bare Necessities's fault as they did everything they were supposed to. My boyfriend was the one who called them because he saw how upset I was and the representative Kerri was so sweet! She issued me a refund so I could reorder the bras once the money is posted in my bank. I've been in a similar situation with a different retailer and they told me there wasn't anything they could do so I'm so grateful for Kerri! I haven't even received my order yet and I already know that I'm going to be a customer for life :)
30 augustus 2023
Review zonder uitnodiging
Antwoord van Bare Necessities
Thank you for sharing your experience with us. We are so sorry to hear that your first shipment did not arrive to you. However, we are certainly glad to know that Kerri was able to resolve this matter and get your refund issued right away so that a new order could be placed. We hope that by now, you have received your new garments and that you love everything! Please do not hesitate to reach out to us in the future if you have any questions or concerns. Thank you for shopping with Bare Necessities. We’re happy you’ve found us and are absolutely thrilled to have you as a customer for life!
Kerri is the most outstanding customer…
Kerri is the most outstanding customer service representative that I have spoken in many, many years. She is the epitome of how one should treat their customers. Frankly, I was amazed that anyone today would be so helpful, kind, professional, and go “above and beyond” to research what I was seeking. We need more people in this world like Kerri. She is the epitome of what a customer service representative should be. She should be recognized for her talent, and promoted! I had no idea that anyone still provided this type of excellence in service these days! Hooray!
28 augustus 2023
Review zonder uitnodiging
Antwoord van Bare Necessities
Thank you for taking the time to provide us with your feedback on your time you spent while working with Kerri! She is a valued member of our team, and we hope that every interaction you have with us continues to give you that WOW experience! We understand that online shopping may not always be the easiest way to shop and that sometime you may have questions before making your purchase. We are so glad to hear that Kerri was able to assist you through your journey and that she has made the experience a memorable one!
Kristen was so very helpful and…
Kristen was so very helpful and patient. She located what I wanted and put up with the instances of change when I could not decide. Made the changes without incident.
28 augustus 2023
Review zonder uitnodiging
Antwoord van Bare Necessities
Thank you for providing this positive feedback about your recent interaction with Kristyn. She is a prime example of how to deliver outstanding service to our customers, and I am so thrilled you had the chance to experience that firsthand. I will be sure to recognize her for being so helpful when assisting you, and appreciate you taking the time to let us know you were satisfied with the service you received. We hope you will return to Bare Necessities to shop again soon, and look forward to connecting with you then!
Everyone is knowledgeable and BareNecessities is the BOMB
Everyone is knowledgeable. The fit experts truly know their merchandise and customer service is professional and efficient. They listen to their customer and give helpful advice. I am a difficult fit and hard to please. BareNecessities is the bomb!
14 augustus 2023
Review zonder uitnodiging
Antwoord van Bare Necessities
Thank you for taking the time to share your kind feedback with us. I am delighted to hear how impressed you are with our Bra Fit Experts! As no two customers are ever the same, we understand the importance of listening to each unique situation and suggesting styles that will best fit! I am very happy to hear that we were able to help you, too! Here at Bare Necessities we strive to make every shopping experience extraordinary. We read and review all feedback in order to help us provide a positive customer experience. We really appreciate your comments and look forward to doing business with you again in the near future.
Erica was awesome
Erica was awesome! So understanding, professional and helpful. It makes me even happier to be a Bare Necessities customer!
15 augustus 2023
Review zonder uitnodiging
Antwoord van Bare Necessities
Thank you for taking the time to tell us about your experience with Erica. We are happy to hear she seamlessly helped you with professionalism and kindness. Our Bra Fit experts pride themselves on providing unparalleled service. We are mutually happy to have the privilege of having you as our customer, and we are looking forward to assisting you again in the near future!
I have contacted this company 3 times
I have contacted this company 3 times !
Not one response so far .
I orders my bra on May 23 rd .. never received my purchase .
23 mei 2023
Review zonder uitnodiging
Antwoord van Bare Necessities
We are so sorry that you had this experience when trying to place an order on our site. We did reach out to you immediately upon receipt of your email, and hope that helped to explain the situation that occurred with the delivery of your parcel. We reviewed your order and do see that you had been refunded in full for the amount of the order since your parcel was undeliverable to the address you had provided when placing your order. We also provided a voucher for you to apply to your next order as an accommodation for any inconvenience. We would be happy to assist you with applying that to your next order, or with anything else you might need. We appreciate your loyal patronage, and we look forward to having the pleasure of speaking with you again soon!
Brandi was just wonderful!!
Brandi was just lovely and very helpful. She explained everything concerning my refunds and helped me use my $25 reward towards a new Bare bra! Your Customer Service reps are just great! And your Bare line of bras & undies are so comfortable! I love them, so don't change them. I love this Company. Bare Necessities could teach other Companies how to operate!!
31 juli 2023
Review zonder uitnodiging
Antwoord van Bare Necessities
Thank you for sharing your experience with Brandi! We are so excited about our new exclusive Bare line and all of the new products we have recently launched, so it is wonderful to hear that you are loving the expanded selection as well! Please be on the lookout for new styles, soon to come. Thanks so much for shopping with us, and please know that we do sincerely appreciate your positive feedback about our company! We look forward to having the pleasure of assisting you again in the near future!
Full bikini wax with Ashley D
Had a full bikini wax today with Ashley. She was fabulous. She struck the perfect balance of friendly and professional. I highly recommend. I’ve already made my next appointment with her.
13 juli 2023
Review zonder uitnodiging
Antwoord van Bare Necessities
We are a company that offers a large selection of intimate apparel - bras and underwear, swimwear, activewear, shapewear, sleepwear, and so much more! We are glad to hear that you had a good experience with another similarly-named company recently, and we hope that you will shop on barenecessities.com for all your future intimate apparel needs!
Extremely engaging
Extremely engaging. Product knowledge stellar. Offer an exceptional and seamless exchange experience. A job well done!
12 juli 2023
Review zonder uitnodiging
Antwoord van Bare Necessities
Thank you for taking the time to review your experience with one of our Bra Fit Experts, Erica. We’re so happy to see she was able to use her expertise to assist you with an easy exchange. The whole team takes pride in delivering unparalleled service to all. We look forward to doing business with you again in the near future.
BEST customer service ever!
I have worked endlessly with Kary (Cary?) on the phone to get the right size, which hasn't been easy but she makes the process easy and even enjoyable. She's patient, super-knowledgeable, cheerful in a genuine way, and makes me feel like she really cares. Kary is literally the best customer service rep I think I've ever had. Give that woman a raise! :)
12 juli 2023
Review zonder uitnodiging
Antwoord van Bare Necessities
Thank you for taking the time to share your kind feedback with us. I am so happy to hear that Kerri was able to provide you with such amazing and expert service! I agree, she is genuine in every way and truly gives a personal touch to each of her customers. Here at Bare Necessities we strive to make every shopping experience extraordinary. We read and review all feedback in order to help us provide a positive customer experience. We really appreciate your comments and look forward to doing business with you again in the near future.
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