Easy to navigate site. The color options weren’t completely accurate - I ordered a color which showed darker than another I have ordered previously … but it’s actually lighter. No worries - I can u... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
The information on the site as well as specifics from Tomina have made my bra shopping so easy. I no longer have to deal with fitting rooms, dressing and undressing to find another style or size that... Toon meer
I ordered 2 bras, same style, same size but different colors (black, nude). One fits perfectly like the one I purchased at a retail store, the other is much smaller across the back. Incidentally, the... Toon meer
Bedrijf heeft geantwoord
HerRoom had the Vanity Fair Beyond Comfort Panties that I had being in of search. They shipped my order quickly and packaging material was secured. I plan to return for more purchases. I wasn't a f... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Free Shipping! HerRoom is your complete source for lingerie, bras, panties, thongs, underwear, and foundations. Plus sizes, girdles, slips, and sports bras are just a click away.
Contactgegevens
8941 Empress Row, 75247, Dallas, Verenigde Staten
- 214-838-5955
- HerTrust@herroom.com
- www.herroom.com
4,1
Goed
3K reviews
Heeft 83% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I ordered 2 bras in light colors and…
My wife ordered 2 bras in light colors and received 2 black bras. It's possible that the order defaulted to black because the light colors don't exist. I found out later. To top it off I talked with a smart alec when trying to return them and get a refund. She insisted I would pay $7.50 for return shipping. Her Room disappointed.
8 april 2026
I am shocked and disappointed to tell…
I am shocked and disappointed to tell you that one of the two shirts that I ordered has already – after one washing – developed small holes in the front.
I will not be re-ordering…
10 april 2026
The Fruit of the Loom high cut briefs…
The Fruit of the Loom high cut briefs in heather colors are worth the purchase. I replace my briefs every few years. These are the same product I am setting aside. These fit, with the leg cut giving opportunity for workouts without chafing or binding. A bargain brand with good products. And the colors are so nice.
12 april 2026
Antwoord van HerRoom
Thank you for sharing your experience with these briefs. It’s great to hear they’ve been a reliable choice for you over time and that the fit and comfort continue to meet your needs—especially during more active moments.
We’re glad the design and color options have stood out as well. Finding everyday essentials that balance comfort, function, and value can make a real difference.
We appreciate you taking the time to provide your feedback and hope you continue to enjoy your selections!
Extremely happy with my purchase
13 april 2026
Antwoord van HerRoom
Thank you for sharing your feedback. We’re glad to hear you’re so happy with your purchase and that everything met your expectations.
We appreciate you taking the time to let us know and hope you continue to enjoy your items!
The website was very easy to navigate
The website was very easy to navigate, and my order arrived just as I ordered and right on time. HerRoom carries a wonderful selection of underwear, socks, and bras.
13 april 2026
Antwoord van HerRoom
Thank you for taking the time to share your experience. We’re pleased to hear the website was easy to navigate and that your order arrived accurately and on time.
It’s also great to know you’re enjoying the selection across categories. We work to offer a wide range of styles so customers can find what suits them best.
We appreciate your feedback and hope you continue to enjoy shopping with us.
I’m very satisfied with my order
I’m very satisfied with my order. It was delivered in a timely manner.
13 april 2026
Antwoord van HerRoom
Thank you for sharing your experience. We’re glad to hear your order arrived on time and that you’re satisfied with your purchase.
We appreciate you taking a moment to provide your feedback and hope to serve you again in the future.
The knee high stockings are made very…
The knee high stockings are made very nice. Looks like a stocking and not an opaque sock for a dressy pants suit. Very simple to.order and came quickly!
13 april 2026
Antwoord van HerRoom
Thank you for sharing your experience. We’re glad to hear the knee-high stockings met your expectations and provided the look you were hoping for with dressier outfits.
It’s also great to know the ordering process was simple and your package arrived quickly. We appreciate your feedback and hope you continue to enjoy your purchase!
Antwoord van HerRoom
Thank you for your feedback. We’re glad to hear your order arrived promptly and that you’re happy with your products.
We appreciate you taking the time to share your experience and hope you continue to enjoy your purchase!
easy to order
easy to order, exactly what I wanted, arrived fairly quickly in good shape.
13 april 2026
Antwoord van HerRoom
Thank you for sharing your experience. We’re glad to hear the ordering process was easy and that everything arrived as expected and in good condition.
We appreciate your feedback and hope you continue to enjoy your purchase!
Antwoord van HerRoom
Thank you for your feedback. We’re pleased to hear you’re happy with the quality of your purchase and that your order arrived promptly.
It’s also great to know our communication met your expectations. We appreciate you taking the time to share your experience and hope to serve you again in the future.
Delivery much later than promised.
8 april 2026
Antwoord van HerRoom
We’re sorry to hear the delivery didn’t meet your expectations—that’s understandably frustrating when timing is important.
Our records show that your order shipped promptly after it was placed and was delivered within standard transit timeframes. Orders using our free shipping option follow standard delivery speeds, which can take a few additional days once in transit with the carrier.
For customers who need an item sooner, we do offer expedited shipping options at checkout for faster delivery.
We appreciate your feedback and will continue working to ensure delivery expectations are as clear as possible. If there’s anything further we can assist with, our customer service team is always available.
I like the product I received
I like the product I received - a brand I've liked for years. I did not like how long it took to arrive. I was told it was out of stock and given a time frame - but it was frustrating to have to wait so long. This is not really a problem with Her Room - it was a supply issue from another company. I did get regular updates and prompt responses to my queries from Her Room, which I appreciated. But 3 months to fill an order is a long time.
10 april 2026
Antwoord van HerRoom
Thank you for sharing your experience—we’re glad to hear you were happy with the product itself and that it’s a brand you’ve trusted over time.
We completely understand how frustrating a long wait can be. When items are on preorder, the estimated ship dates are provided by the manufacturer and can sometimes be extended beyond the original timeframe. That said, we know a three-month wait is not ideal.
We do our best to keep customers informed along the way, so we appreciate you noting the updates and communication from our team. Your feedback is valuable, and we’ll continue working to set clear expectations and provide timely information when delays occur.
Thank you again for your patience and for shopping with us.
Repeat customer says it all.
9 april 2026
Antwoord van HerRoom
Thank you for your continued support. We’re glad to have you back and truly appreciate your loyalty.
It means a great deal to know you’ve chosen to shop with us again, and we look forward to serving you in the future.
Her Room has my size no matter what it…
Her Room has my size no matter what it is. I use to use Lady Grace, but they decided to only deal with folks with breast cancer. So I was no long able to buy bras in my size from them. Her Room, has the size I need and the bras are delivered and they fit.
8 april 2026
Antwoord van HerRoom
Thank you for sharing your experience. We’re glad you’ve been able to find the sizes you need and that your orders have arrived with a good fit.
Having consistent access to a wide range of sizes is important, and we’re pleased to be able to offer options that work for you. We appreciate you choosing to shop with us and look forward to continuing to serve you.
Antwoord van HerRoom
Thank you for your feedback. We’re glad to hear your order arrived so quickly after it was placed.
We appreciate you taking the time to share your experience and hope you continue to enjoy shopping with us.
Antwoord van HerRoom
We’re sorry to hear the item didn’t arrive in the condition you expected—that’s certainly frustrating.
A return label was provided, and we see the package is currently on its way back to us. Once it arrives at our facility, it will go through our standard inspection process and a replacement or refund will be issued promptly.
If you’d like to check in on the status at any point, our team is happy to help. We appreciate your patience while the return is in transit.
The underwear was as expected
The underwear was as expected, I received it in a timely manner I’m satisfied with the transaction
10 april 2026
Antwoord van HerRoom
Thank you for sharing your experience. We’re glad to hear everything arrived as expected and that the delivery met your timing needs.
We appreciate your feedback and are pleased to know you’re satisfied with your purchase. We hope to serve you again in the future.
Antwoord van HerRoom
We understand how frustrating that experience must have been, especially when you were simply trying to make an exchange.
Our exchange option is handled through the return process by selecting “exchange” as the resolution when initiating the return. That said, we recognize this may not feel as intuitive as it should, and we’re actively working to make that process clearer and easier to navigate.
If you still need assistance with an exchange, our customer service team is always happy to help guide you through the process or explore options with you directly.
We appreciate your feedback—it’s helpful as we continue improving the experience.
Antwoord van HerRoom
Thank you for sharing your experience. We’re glad to hear you’re happy with the quality of the product and that everything was handled quickly from response to delivery.
We appreciate your feedback and hope you continue to enjoy your purchase!
Antwoord van HerRoom
Thank you for sharing your experience. We’re glad to hear you’re enjoying the products and found the ordering process easy.
It’s also great to know the return process was smooth for you. We appreciate your feedback and hope to continue providing a positive experience.
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