BASI Reviews 

Just had a new boiler and underfloor insulation done through the Gov Eco scheme . Fantastic work and great customer service . Highly recommended.

Just had the boiler serviced by BSAI, engineer called Usman, very helpfully, friendly and informative (as well as COVID safe!). Checked all was in order, usual high standard I’ve come to expect of BASI. Would highly recommend, keep up the excellent work guys!

I booked in a gas fire and boiler service today. Usman was the gas engineer and he was excellent. He did a thorough job and gave informative advice and I would highly recommend him and using Basi to others. Very professional and complied with social distancing rules.

Great firm , very professional . Clean and tidy job and it was done super fast and efficient . Can’t recommend them enough.

Many thanks lads.

We can’t speak highly enough of the two plumbers who came yesterday 20th October.Ethan and Alex are a credit individually as plumbers but ,even more importantly to the business they serve so well.Workmanship was excellent ,great respect for property and with us as customers.They completed the job making sure they tidied up leaving no area in a mess.Fantastic job lads not easy drilling into brick to take out and sink new pipes in place !So grateful to your
both.Carry on the great work you are doing and good luck in your careers.Thank you.Mary and TonySmith

Excellent company and outstanding customer service.
100% satisfaction from start to finish, took my old boilers out from loft, small bedroom and kitchen then put me Combi-boiler in one day, kept the noise to a minimum and cleaned up after themselves.
Excellent after care explaining the new Thermostat. Would highly recommend this company.

My experience with Basi heating has been excellent from start to finish. I can honestly say I have not been able to fault this company at all from the customer service, punctuallity, surveying, insulation to the fitting has all been great.
Would also like to take this time to give a shoutout to Alex and Ethan, two brilliant engineers who were prompt, efficient and have great work ethics.
I would recommend them to anyone and everyone.

From the first conversation with Amanda through out the total fitting it was top class.we had Tammy as our main fitter with his apprentice Bradley who I could have adopted. The workmanship of Tammy is second to none absolute top class. We had a little help from peter and his son Christian and then from Daniel who was a total delight. I can’t recommend this firm highly enough, although I was glad when the bathroom Was completed to the highest standard. I was sorry to see them go. Pleasant, polite, tidied up every night, and a daily update on the next days work. If you are thinking of having your bathroom done, and worried about the mess don’t they are wonderful. Go for it, we did and are so glad we did.

Had Basi heating replace my boiler and definitely made the right choice. The engineers Kez and Alex called to inform me of the ETA. They arrived on time and professionally introduced themselves to me. They immediately took care and respected my property covering all floor areas used and kept me informed throughout the whole install. Kez & Alex are a credit to Basi and would highly recommend them to family and friends.

Just had Basi heating to install my boiler. Fantastic service and communication from all team. Alex and Kez did really good job and made sure everything was cleaned before completing. Would highly recommend this company.

Used BASI for some gas work at my house, the chap was proficient, knowledgeable and completed the job within an hour. Would recommend

I have just had my work completed. This is the second house i have used them for. What can i say, absolute perfect service, always on point, great communication, i would always use them and 100% recommend.

We had a new boiler installed. We are very happy with the quality of service we had with BASI. From the first phone call, to the installation it was brillant.
We will definitely contact them in future!

Excellent service came when they said and did a perfect job

Dave and Ethan have just finished fitting a radiator in our bathroom. From start to finish they have been brilliant, from protecting the carpets at the start, to cleaning up afterwards. They both definitely deserve a Pay rise!
The standard of workmanship throughout has been first-class leaving us highly delighted.
We would highly recommend BASI.

Just recently had a boiler fitted by Basi in Bradford. After it was fitted unfortunately we had a problem with one of the radiators. However Basi continued to come back until it was fully working. They persevered and never gave up on the job. Customer care is brilliant. All the engineers are an asset to the company, they always arrived on time and were very reassuring. Dave and Alex were excellent in the end they resolved the problem and got the radiator fully working.

I would recommend this company.

From installation of a Vaillant boiler in June 2016 through to servicing to date, I could not fault the excellent and efficient manner in which the BASI team have approached their relevant duties. Customer service from start to finish and the professional installation and follow up annual service from all friendly staff has been impressive.

I would recommend BASI for any future and potential customers.

Great company. Spoke with Gareth and he was so helpful. His patience and telephone manner was spot on. The guy deserves a pay rise!

Had Andy round today to replace our old worn-out boiler. From start to finish he was fantastic.
I got a phone call to say what time he would be here, updated on how the work was going & he cleaned up when he finished. I'd highly recommend him & the company.