It took an unacceptable long time to identify and obtain the component i required. it appears that in common with many on-line sites they are happy to sell you "a package" but unable to address the s... Toon meer
Bedrijf heeft geantwoord
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It took an unacceptable long time to identify and obtain the component i required. it appears that in common with many on-line sites they are happy to sell you "a package" but unable to address the s... Toon meer
Bedrijf heeft geantwoord
Avoid. Have spent over 2 months trying to get a faulty toilet cistern replaced. Take days to reply then I’m hit with delay tactics, one day told me an item will be dispatched, 2 weeks later asks me to... Toon meer
Bedrijf heeft geantwoord
Product a very good quality at great prices. Delivery is pretty quick but a non existent customer service. Missing items from order and no response to emails or WhatsApp.......still waiting.
Bedrijf heeft geantwoord
After ordering I wanted to change the delivery address. Contacted them and it was done instantly. Items arrived 2 days earlier than quoted. I won’t be fitting for 2/3 weeks as waiting for a plumb... Toon meer
Bedrijf heeft geantwoord
Bathroom Republic is an independent UK bathroom retailer offering bathroom furniture, accessories, and products for projects of all sizes. We aim to make shopping for your bathroom simple and convenient. Our range includes practical and stylish options for different homes, needs, and budgets. We deliver across the UK, with free standard delivery where available. We also offer free delivery on qualifying bulky-item orders over £200. Delivery charges, locations, and eligibility may vary, so please check the details on our website before ordering. Our customer service team is available to help with product questions, orders, and delivery enquiries. We value honest customer feedback because it helps us understand what we do well and where we can improve. If you have purchased from Bathroom Republic, we welcome a genuine review of your experience.
7 Bell Yard, WC2A 2JR, London, Verenigd Koninkrijk
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Heeft 75% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Simple on line ordering and item delivered exactly as required.
Ordered parts and paid for next day delivery. Received item 6 days later. Items will be being returned.
No customer contact either by phone or email . Paid for next day delivery. Turned up 3 days later .
Delivery driver says happens all the time £40 wasted. This company also trades under another name
Willdens Bathrooms . Both companies appear to rubbish.
Pay the extra and shop we’re you can see your product too. The quality of the bathroom unit is poor.
Bought a WC and basin combo from these cowboys, after fitting the toilet it leaked so spent time and money replacing the obvious pan connectors etc to no avail. Then found a crack in the back of the pan, stress crack from manufacturing that someone had done a bad job repairing. Basically I had been sold a grade B when it was advertised as new. After 3 days of emails back and forth, they haven't got a clue as to what they are selling, they told me the warranty was only 30 days and I would not be getting a replacement. Real cowboy outfit. DO NOT BUY FROM THEM
Could it be third time lucky!!!
75 days since they agreed a refund for a faulty product.
Letters sent as advised by CAB (trading) at a price!
After excuses as to why they couldn't pay it back into either of my accounts they requested paypal details which i provided and guess what NO REFUND
10 year warranty only covers items that basically dont wear out so not of any real use. Their prices are competitive however but its the peanuts and monkeys routine Im afraid.
Seriously read the reviews before buying!!!. I ordered on Friday and paid for next day delivery, received no confirmation email. Tried contacting them by phone on Monday but can’t get through, sent numerous emails, finally got one back saying they have to check stock then absolutely nothing. I did read the reviews but thought I’d just buy and what a mistake that was. I would avoid this company 😡 definitely not a reputable company.
I recently purchased new taps for the bath and couldn’t believe the low cost from Bathroom Republic. Having looked about and seen what some places were charging, we found BR and after looking through the vast selection, we found what we wanted at a fraction of the cost. Next day delivery was cheap and good service. Definitely use BR again when looking for any other taps.
I recommend changing couriers. The product has still not arrived, not even an update. this is day 13 since purchase. Should have checked reviews on your company. you have the lowest rating in your sector and so does your courier!
Customer service is a disgrace!
I have had 2 shower valve knobs on 2 sets of showers fall apart on the fitting.
So they could still be used I glued them on.
When contacting customer support I was told to take photo's and measure items, no problem.....
27 emails later going back and forth I have been advised the the phot's are no good as the tiles behind are the same in both showers, they will only replace 1 set when 2 are faulty and now want a £10 shipping cost to be posted from to UK to UK!!!
I would advise anyone to stay clear of this company if you want any customer service after a purchase.
I purchased a toilet and seat from Bathroom Republic.
Toilet seat not fit for purpose, the mounting bracket is made of thin, brittle plastic and has broken twice within 12 months (im 11.8 stone, and this toilet is in the en suite).
Bathroom republic replaced it once, but refused to replace is a second time (both within 12 months or purchse).
DO NOT PURCHASE FROM THIS COMPANY
The return email and address are all fake, there is no return or cancellation service, Don't shop with this company, they are scammers.
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